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Customer Service Data Entry

United States
February 03, 2018

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Claudette Russell

**** ******** *****

New Orleans la 70122



To obtain an administration/clerical position that will allow me to apply my knowledge/skills and experience with Business Resources.


Promoted to Senior Data Entry Operator. Advanced Computer Application. Trouble Shooting, Dos Systems. Computer Proficiency console experience Finance Applications

Microsoft Word, Excel, Access, Desktop Publishing, Web Page Design, Power Point Presentations Experienced with Integrated Systems, Computer Proficiency and Human Relation Skills

Associated the principles including Peachtree Accounting Complete, Legal and Medical Terminology principles

Convention Center 2012/2018


Department of Revenue; Baton Rouge, La 2007/2011

Revenue Processing Clerk-Editing Clerk Temporary

Worked for production to increase a moderate flow on a computer application

Edit fields needed for correcting tax year expenses. Managed mail batching and scheduling by coding.

Convergys Corporation, Baton Rouge, LA


Customer Service Representative

*Integrated computer was used to assist with Sprint/Nextel Customers via Call Center. Answered phone responses in queue for correspondence and profession. Escalating calls for immediate response.

H&R Block, Baton Rouge, LA


Client Service Coordinator Seasonal

Registered Clients and monitored clients in a tax office for tax preparation.

Balanced cash register, received cashed, checks and credit card payments. Printed reports from closing. Arranged appointments for clients.

United States Department of Agriculture, New Orleans, LA


Document Control Specialist

Achieved experience with a National Finance Center. Performed related duties accordingly within the Information Resource Management Division. Conducted extensive data entry for utilities and commercial accounts. Expelled several documents from a database format in order to perform the function of Document Control Division. Maintained a secured format reporting to scheduling the word processing and relevant materials needed to execute within a design system prepared for processing.

Mercedes Benz Superdome Guest Services 2014

Ambassador Volunteer Louis Armstrong International Airport 2012


Baton Rouge Community College/Camelot College: Computer Technology


Major :Notary Public Commission Preparation: 4.5 CEU’s: 3.0 CEU’s

Delgado and Xavier University of LA 1996

Associate of Arts General Studies - Concentration with Liberal Arts Court Reporting


United States Army New Orleans, LA


92 Alpha Quarter Master Supply Unit- Honorable Discharge

Earned awards for Personnel Brigade. Certified Inventory Specialist.

Methodist College credits - Ft. Bragg, NC.

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