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Customer Service Assistant

Charlotte, North Carolina, United States
$11 Hourly
February 03, 2018

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Padma Vadrevu 508-***-****)

Profile Summary:

Obtain a position as a team-player in a people-oriented organization where I can maximize my customer-service experience in a challenging environment to achieve the corporate goals

Technical Skills

Database: MS SQL Server 2012

Package: MSWord and Excel

Operating Systems: Windows 7 / 10

Professional Work Experience

Guest Service Assistant

Target, Charlotte, NC

April 2017- Present

As a Guest Service Assistant my responsibilities include: handled promotion of credit cards, debit cards, Red Card and coupon on mobile app devices. Handled any situation that may arise, guide guest for the quickest lane for checkout, answering any calls that concern transaction issues, guest complaints, or equipment checks.

I consider myself to be a fast learner that is always willing to further my development. As well as a punctual, organized, energetic, social person. I engage with my guest to build a good impression, communicate with my team to further our support from within to deliver outstanding customer service

Customer Service Team Member

BJ's Wholesale Club, Northborough, MA

November 2011 -December 2013

As a Customer Service Team Member my responsibilities included: managing customers and renewing or upgrading members club card, work closely with Customer Service Manager to deliver exceptional customer service, performing customer returns, answer customer questions.


Customer Service (3 years), Cashier (2 years), Management (less than 1 year)

Educational Qualifications

Bachelor’s degree in Commerce with Computer Science Specializations

Masters of Business Administration


Diploma in Customer Service

Work Status

Permanent Resident

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