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Customer Service Medical Billing

United States
February 02, 2018

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Charmaine Clemons

**** * ***** ** *** A

Tampa Fl, 33612



Enthusiastic worker with excellent people skills and dedicated work ethic. Strong attention to detail and extensive knowledge of medical terminology .Knowledge of ICD-9, CPT & HCPCS, UB04 CMS1500. Familiar with Worker Compensation Medical billing. Excellent multi-taker and demonstrated team player with a positive attitude. Desire a position in where I can show the skills I have and to learn new one


2003 Athens Technical College Athens, Georgia


Introduction to Microsoft Word & Excel

Job Readiness

High School Diploma


Health Plan Services


Customer Service Rep

Billing and Enrollment

Processing Insurance Payments

Reinstatements Customer Policies

CGS- Computer Generated Solutions

10/06/15 – 01/28/16

Call Center Customer Service

09/2011 – 4/2012 PMSI INC

Date Entry Document Clerk

Scanning Pharmacy Bill

Imaging Specialist

Date Sorting

Verifying bills to match what was in the system

Keying Bills

12/2008 - 2010 (Promotion) Coventry Health Care Tampa, Fl

Date Integrity Specialist

Updated Provider Records

Phone call to providers for missing information: Tax Id, new practice address, approval, and cancellation on provider’s locations.

Enter in Retro Rate of all provides in CPD (Coventry Provider Database)

03/2006–12/2008 Coventry Healthcare (formerly Concentra) Tampa, FL

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