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Project Manager Microsoft Office

Dubai, Dubai, United Arab Emirates
February 02, 2018

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Key Skills

IT Project / Program Management

Change Management

Service Delivery Management

(Release and Deployment)

Technological Roadmap and Strategic


Quality / Risk Management

Vendor Management

Process/Systems Management

Team Building & Leadership

New Establishments

Cross-Functional Coordination

Solution Architecture

Result-oriented professional with skills in managing project activities involving resource planning, in-process inspection, team building and coordination with internal / external departments

Profile Summary

Microsoft Certified Professional with over 23 years of experience Microsoft Certified Azure Specialist with over 4 years of cloud experience in Microsoft Office 365 and Azure Infrastructure migration & management

Over 3 years of Citrix experience, infrastructure migration & management

Extensive knowledge of data work-flows, techniques & technology operations along with social media & SEO for managing & promoting services Successfully led all projects through aggressive project governance processes; developed relationships with business stakeholders and leadership teams across geographies and departments

Created execution roadmaps for purchases, budget controls, IT infrastructure, security, crisis / disaster & business continuity plans, asset management, intellectual property protection, ERP, application & software development / implementation business, and so on) to reduce overall operational costs of resources, infrastructure and applications as well as create an alignment between business / technology plans and strategic initiatives at the top level Keen analyst with excellence in gathering and understanding requirements of clients & other multiple stakeholders (at strategic and tactical levels), followed by translation into functional specifications as well as provisioning of suitable technical solutions

Proven skills in meeting new technical challenges and finding solutions to meet the customer needs; proficient in end-to-end deliveries of goals using project management tools and methodologies

An effective communicator with exceptional relationship management skills with the skills to relate to people at any level of business and management and excellent team building capabilities Soft Skills Career Timeline

W. Irrigation


& Engineering as

Analyst /


Rolf Meyer-

Reumann Legal

Consultancy as IT



& Partners

(M&P) as Head

of IT & Cloud


Jan’93 – Mar’01 Jul’01 – Jun’08 Jun’08 – Sep’17

Mohammad Mansour



Change Agent








B.Sc. Statistics & Computer Science from Yarmouk University, Jordan in 1989 Work Experience

Jun’08 – Sep’17 with Meyer-Reumann & Partners (M&P), Dubai as Head of IT & Cloud Specialist Key Result Areas:

Leading the establishment & execution of department goals to support achievement of M&P’s strategic plan Implementing new technologies; undertaking budgeting, cost control, deployments & migrations Heading IT Team; planning workflow and managing day-to-day activities for the team including recruitment Determining the technical roadmap and strategy for underlying platform Migrating legacy platform into cloud-based SaaS Platform Managing releases and deployments for multiple platforms like SaaS, PaaS, IaaS and traditional Collaborating with cloud operations on implementing ITIL processes Drafting high quality guides, manuals, presentations and technical documentation Conducting seminars and staff training on the in-house apps, MS Office and other day-to-day required tasks Significant Accomplishments:

Release Manager for the cloud-based environment

Managed Microsoft Office 365, Microsoft Exchange Online, Microsoft Azure VMs and Networks including DC, RDS Servers


Secured new projects such as conversion of in-house applications and Infrastructure migration & management through delivering ahead of deadlines

Played a key role in overcoming Infrastructure migration & management challenges during the execution of projects Implemented, integrated, and tested modifications of Cloud published application using Citrix TS and MRDS on MS Azure that improved application performance

Steered release of in-house applications within an extremely short timeline, delivering it for testing ahead of schedule Attributed systems expertise for each team member across in-house applications and built a supporting training series to address knowledge gaps

Collaborated with company leadership on the business vision of a major new application and facilitated the development effort basis Agile

Previous Experience

Jul’01 – Jun’08 with Rolf Meyer-Reumann Legal Consultancy, Abu Dhabi as IT Professional Designed and developed programs for day-to-day use of company workers; executed website designing using ASP and ASP

.NET with Microsoft Visual Studio 2005, 2008, 2010 and 2013 Jan’93 – Mar’01 with W. Irrigation Computerization & Engineering, Jordan as Analyst/Programmer Analysing, Designing, Programming, Implementing large, and Small Software Systems. Supporting, Developing and Maintaining Programs for different systems. Supporting Operating Systems and Networking Manager. Designing, Programming, Developing and Manipulating Microsoft Access Database. Using Protection Plugs for Protecting Programs Software. Trainings & Courses Undertaken

Webinars, Online Courses and Conference on new/updated technologies including Microsoft Cloud, Azure, Office 365 and Microsoft Exchange Online in 2017

IELTS Certificate General Training on 20th August 2016 at British Council, CEFR Level B2 GITEX 2015, event in Dubai, including following conferences: o GTX Ignite: Smart City Story and Innovate @GITEX, October 18, 2015 o GTX Ignite: Internet of Things (IoT) – October 19, 2015 o GTX TechVerticals: Digital Education – October 20, 2015 Microsoft Azure IT Camp 23rd November 2015 – Dubai Microsoft Azure Summit 09-10th December 2014 - Dubai Microsoft Certified Professional, Cert. Number: F142-1659 on 29th December 2014 Microsoft Specialist: Exam 533, Implementing Microsoft Azure Infrastructure Solutions, Cert. Number: F142-1660 on 29th December 2014

MS-2389 Programming with Microsoft ADO.NET – 23rd January 2006 MS-2559 Introduction to Visual Basic .NET Programming with Microsoft .NET- 2nd May 2005 MS-2310 Developing Microsoft ASP.NET Web Applications Using Visual Studio .NET -1st June 2005 MS-2073 Programming a Microsoft SQL Server 2000 Database – 7th December 2005 MS-2524 Developing XML Web Services using Microsoft ASP.NET – 26th December 2005 Certified Web Master (CIW)- New Horizons Computer Learning Center, Abu Dhabi in 2002 Special Course in Networks Essentials - Micro Net, Ramallah in 2000 Special Course in Novell Netware 4.11 - Micro Net, Ramallah in 2000 Special Course in Administering Microsoft Windows NT 4.0 - Micro Net, Ramallah in 2000 Special Course in Supporting Microsoft Windows NT 4.0 Core Technologies - Micro Net, Ramallah in 2000 The World Toffel Exam - Amman, Jordan in 1989

Personal Details

Date of Birth: 24/05/1968

Languages Known: Arabic, English

Address: Dubai, UAE

Gender: Male

Marital Status: Married

Nationality: Jordanian

Visa Status: Employment

Driving. License: Yes

Passport Details: Valid up to 30/05/2020

Number of Dependents: 2


Project Details

Title: Migration to MS Office 365 and Exchange Online Duration: 4 months

Team Size: 5

Tools: Microsoft and MessageOps Tools

Role: Project Manager

Description: Migration of MS Exchange 2003 to MS Exchange Online including migration of user emails into MS Office 365 licences.

Title: Migration of Citrix into MS Azure Cloud platform. Duration: 3 months

Team Size: 4

Tools: MS Cloud

Role: Project Manager

Description: Migration of Citrix into MS Azure Cloud platform including M&P applications and tools.

Title: Data Centralization using Citrix technology. Duration: 6 months

Team Size: 4

Tools: MS Cloud

Role: Project Manager

Description: Data Centralization and publication of M&P applications using Citrix technology.

Title: WCADI

Duration: 4 years

Team Size: 5

Tools: VB6.0, Access MDB, AUTOCAD14-2000

Role: Analyst /Prog./ Support

Description: Water Computerized Aided Design Software Title: PDIS

Duration: 1 year

Team Size: 3

Tools: VB6.0, Access MDB

Role: Analyst / Prog./ Support

Description: Personal Database Information Software Title: CDS3M

Duration: 3 years

Team Size: 4

Tools: VB6.0, Access MDB, AUTOCAD14-2000

Role: Analyst /Prog./ Support

Description: Concrete Design Structure

Title: Insurance

Duration: 2 years

Team Size: 3

Tools: VB6.0, Access MDB, Excel

Role: Analyst /Prog./Support

Description: Vehicles Insurance Software

Title: MGCAD

Duration: 3 years

Team Size: 3

Tools: VB6.0, Access MDB, AUTOCAD14-2000

Role: Analyst /Prog./ Support

Description: Management Computerized Aided Design


Title: TextBlock

Duration: 1 year

Team Size: 3

Tools: VB6.0, Access MDB, VFP6.0, Ms Word

Role: Analyst /Prog./ Support

Description: Constructing Legal Contracts from dynamic word documents

Title: E-mails

Duration: 1 month

Team Size: 2

Tools: VB6.0, Access MDB, Ms Outlook

Role: Analyst /Prog./ Support

Description: Database for clients addresses; easy way for sending e-mails

Title: JudgsWeb

Duration: 2 months

Team Size: 1

Tools: ASP, Access MDB, Adobe, Ms Inter Div

Role: Analyst /Prog./ Support

Description: Judgment Web site for judgments of Dubai Court

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