Teresa R. Day

*** ******* **** ******, *********, NV 89015

702-***-**** ac4bf7@r.postjobfree.com

Career Summary: Highly motivated, organized, talented, and accomplished professional executive with

over 30 years of medical experience with strong leadership, management and supervisory skills.

Ford & Friedman Family Law Firm: June 2017 to Present - Office manager

Oversee day to day operations

Reconcile bank accounts

Manage and update quickbooks

Order front office supplies and keep inventory

Oversee accounts receivable and collections

Oversee accounts payable

Achieve financial objectives by preparing an annual budget, scheduling expenditures

Keep management informed by reviewing and analyzing reports

Maintain office staff by recruiting, selecting, orienting and training employees

Design and implement office policies

Nevada Orthopedic Spine Center (NOSC) Sept 2016 to June 2017 – Henderson Office Manager

Oversee the day to day operations of the Henderson location.

Working manager front desk registration

Managed coordinate employee schedules

Work with HR on staffing, performance management.

Dignity Health Medical Group NV – May 2015 to Sept 2016 – Oversee

DHMGNV – San Martin location 12 provider’s and 14 FTE’s and St. Rose/Stanford Specialty Clinic – Two Cardiovascular Surgeon’s and 8 FTE’s.

Full operational and financial oversight for multiple locations

Monitor revenue and expense and analyzes variances

Work with corporate HR on staffing, performance management, and compensations activities

Successfully onboard 8 physicians in a one year period and mitigated operational interruptions

Develop, analyze and implement processes and systems to enhance customer service

Ensure compliance in regards to clinic policies and procedures

Support learning and development initiatives for staff and physicians

Bright Futures Pediatrics - Sept 2014 to March 2015: Administrator – Responsible to oversee multiple location’s with 5 employed physician’s with 12 FTE. This office was in critical need of leadership when I started. There were no assigned positions, lack of accountability.

Oversee the day to day operations of both locations.

Manage/coordinate employee schedules between clinics.

Maintain/coordinate with outsource payroll, human resource company

Oversee and coordinate with outsource billing company including meaningful use data.

Credentialing

Created budgets for vaccines.

Public Relations/marketing – for mommy calls/new born babies.

Black Mountain Orthopaedics Associates, LLP, Practice Manager, May 2002 – June 30, 2014: Fully direct the management of a three physician staffed Orthopaedics practice, promoting the state of art orthopaedic medical care for 260 weekly patients through supervision of 15 administrative and clinical employees.

Human Resource Administrator oversee staff recruiting including physician, training, supervision and appraisals; develop job descriptions; advertise open position announcements; and address employee issues with confidentiality.

Coordinate multiple office functions that focus on computerized scheduling, electronic billing reimbursement, collections, accounts payable/receivables, patient records, data management, employee payroll and payment plans with demonstrated knowledge of insurance carriers, medical terminology, and CPT/ICD 9 codes

Managed and implemented collection data for meaningful use stage 1 and successful attested for stimulus revenue of 18,000 per provider for practice.

Implement continuous Quality Improvement (CQI) guidelines to measure the performance of business operations; prepare monthly financial reports; and manage internal credentialing verification procedures.

Serve as a primary point of contact for, and liaison between, patients, administrative staffs, physicians, therapists and technicians to facilitate proper lines of communication and expedient problem resolutions.

NV MGMA, President, 2009 – 2013: Volunteer position with Nevada Medical Group Management

Association affiliated with National Medical Group Management Association.

Served as a liaison between Nevada MGMA, Western Section, and the National MGMA.

Oversee the annual state meeting

Chair all board meetings and business meetings at state conferences. Conduct monthly educational

practice management meetings for members of NV MGMA and nonmembers.

Michael S. Ravitch, M.D. Chartered, Office Coordinator, 1986 – 2002: Responsible to coordinate day

to day operation with managing company for a one physician specialty practice.

Implemented EMR system – E-mds

Manage, direct, supervise and coach front office, clinical and billing staff

Managed the flow of the clinic to insure compliance, efficiency and patient satisfaction

Responsible to implement, maintain and carry out practice policies

Education: High school graduate 1979, some college courses in accounting, continue education

through NV MGMA, MGMA, AAOE.

Pertinent Skills: Business Management, Continuous Quality Improvement, Patient Care and Relations,

HR/Staff Training & Supervision, Credentialing, Budget Control, Cost Analysis, Billing,

Accounts Payable/Receivable, Payroll, Purchasing, Inventory Control, Marketing

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