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Customer Service Assistant

Chicago, Illinois, United States
February 02, 2018

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Barbara A. Broussard

**** **** **** ******

Chicago, IL 60617

(773) ***-****


Clerical and Insurance Industry (Workers Compensation, General Liability & Automobile Coverage) Over 15years of Customer Service and Underwriting Assistant experience Proficient in Microsoft applications

Excellent written and verbal communication skills

Able to handle organizational, prioritizing, and multiple task skills within a fast-paced environment EXPERIENCE:

Customer Service skills as handling inbound and outbound calls for additional information from Underwriters or Brokers

Process new and renewal policies, endorsements, cancellation, line reports, and handling monthly activity on logs to clear outstanding transactions

Computed rates for binding coverage

Excellent problem solving skills to avoid fines/penalties Assemble files and presented quotations to Underwriters; Issue invoices upon binding coverage to complete the policy set-up Responsibilities were sorting and distributing mail to ensure accuracy Assembling and case packing products food plant


Alltran, Inc. Woodridge, IL.

Care Call Specialist for Education/ Universities August 2, 2016- January 31, 2018 Complete Inbound/ Outbound Calls for Student-

Accounting and Financial Aid

Assisting with Navigation and Confirming Billed Payments Davis Staffing, Woodridge, IL.

Enterprises, Recovery System Inc. November 30, - March 09, 2016 Dakota Integrated Systems: Human Resources

File Clerk and Quality check of items August 10 – March 09, 2016 Westwood College: Receptionist August 25 - August 27, 2015 Adecco Employment Agency (Chase Bank) November 12, 2014 - February 26, 2015 Clerical Lockbox Associate Chicago, Illinois

Staff Management/ Food Plant February, 20, 2014 - November 11, 2014 Production/ Packing Specialist Burr Ridge, IL

American International Group September 1990 - April 2012 Underwriter Assistant Chicago, IL


Wendell Phillips, Diploma Received Chicago, IL

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