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Human Resources

Newport News, Virginia, United States
February 04, 2018

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OBJECTIVE: Human Resources Manager


** *****, ***** ********* ************

* *****, ******** *** *********** Management

PASSPORT: United States Citizen (Passport expired)



07/2016 – present, Human Resources Director, Kokua Support Services, Newport News, VA

Managed the Human Resources department of 2 to include; Recruiter/Generalist

Responsible for high volume recruitment.

Part of executive management team including strategic planning, growth and employee development.

Created and implemented HR Metrics including Recruiting Metrics to determine most appropriate recruiting tool.

Worked with Business Development and Operations on current efforts, re-competes, and competitive bids to ensure appropriate staffing and compensation.

Revised Handbook to comply with current employment law.

Educated staff on SCA rules and policies and created Policy to comply with .Executive Order13706.

11/2015 – 07/2016, Human Resources Director, Top Guard Security, Norfolk, VA

Managed the Human Resources department of 4 to include; Recruiter, 2 HR Admins, 1 HR Generalist.

Responsible for high volume recruitment.

Part of executive management team including strategic planning, growth and employee development.

Responsible for submitting weekly HR metric reports for department to executive team.

Responsible for providing guidance on all employment related issues including but not limited to employee development, discipline, termination, employment law, and planning.

Assisting in guiding company through cultural shift due to rapid growth.

09/14 – 11/2015, Human Resources System Analyst, Recruiter

General Dynamics, Norfolk, VA

Responsible for conducting high-volume recruiting activities, including: analysis of and writing of job descriptions, creating requisitions for documentation and public advertising (~300+ weekly); instituting, incorporation of process, and data management in applicant tracking system (ATS); compiling/creating recruiting metric reports; cross-training of employees and new hires as well as compensation analysis.

Managed the design, implementation, and applicant/candidate evaluation with a full-cycle recruiting process for on-boarding of ~3,000 temporary workers, including job titles of project managers, quality assurance supervisors, foremen, estimators, schedulers, work test coordinators; tracked RapidGate (base access pass), vetted, interviewed, tested, and on-boarded and ensured temporary employees were trained for safety OSHA mandated and Virginia Ship Repair (VSRA) and/or fitness and respirator fitting when needed.

Created / implemented HR Metrics Report Card to track temporary provider entities’ performance, for turnover rates, number of submittals vs. number of candidates establishing / identifying most effective providers for each position including lowest cost provider

Organized electronic documentation on labor candidates resulting in decrease of vetting time by approximately 75% to previous recruiting efforts and metrics

Provided Human Resources Subject Matter Expert (SME) advice to employees on payroll issues and employee relations

01/14 – 07/14, Human Resources Business Partner

Oceaneering, Chesapeake, VA

Managed the Human Resources department and functions, including supervision of six staff, including: benefits/leave specialist, facility security officer (manager), facility assistant security officer, employee relations manager, recruiter, and admin assistant

Worked with Safety to help insure OSHA compliance.

Managed / oversaw departmental budget of ~$850K

Performed compensation analysis for new hires and performance evaluations increases in compensation; created succession plan for key roles in multiple departments, resulting in best practice adaptation by corporate leaders

Provided leadership training on soft skills, monthly to front line / upper management

Policy and procedure enforcement and interpretation

Provided daily (informal) and weekly (formal) HR reports to General Manager; liaison between local branch / corporate HQs for HR initiatives and policy changes

Led employee relation and accident investigations

Analyzed Reduction in Force (RIF); identified, re-assigned, re-purposed RIF-targeted employees, resulting in a reduction of initial targeted layoff numbers from 10% to 3%

Researched, developed, and presented idea to prevent No Foreign National (NOFORN) (or confidential) data being copied or scanned, resulting in reducing NOFORN violations to zero

04/13 – 01/14, Human Resources Director

Newport News Behavioral Health Center, Newport News, VA

Managed Human Resources department directing one HR Generalist for a 108 bed residential treatment behavioral hospital with annual departmental budget of $200K

Responsible for HR activities, including, but not limited to: employee relations, recruiting and onboarding, worker’s compensation, Human Resources Information System (HRIS) maintenance, resolution of payroll issues, hotline claim investigations and corporate reports, staffing activities and reporting to CEO for entire hospital plus collaboration with ‘sister facilities in the UHS chain for personnel shift coverage and/or transfers, coordination with managers for manning and scheduling (system), and Joint Commission compliance; chaired morning ‘huddle’ for management staff, policy and procedure enforcement and interpretation

Instituted weekly round table/development and leadership training with unit managers / supervisors to address / develop soft skills including: coaching employees, speaking to employees, resolving conflict, employee development, scheduling and employee relations, for 10 learners, resulting in 20% improved employee relations / reduced turnover per wing

Created Man Power Scheduling System for six wings providing managers and supervisors a tool to determine open positions / shifts, ensuring man-power coverage for all shifts bringing hospital into 100% compliance for state coverage requirements as well as reducing overtime coverage by approximately 10%

07/12 – 04/13, Human Resources Generalist

Senior Services of Southeastern Virginia, Norfolk, VA

Responsible for human resources (HR) department functions: employee relations, training and development, federal employee reporting, payroll functions, recruiting, and on-boarding

Instituted / monitored Open Enrollment for Health Insurance, Dental Insurance, 401k and Life Insurance; assisted with electronic enrollment (annually); responsible for reconciliation of insurance billing/invoices

Performed full-cycle recruiting (for approx. 3-5 employees weekly) and onboarding training and development; provided weekly manning analysis and reports to operations managers

Responsible for training, development, and promotional or annual performance evaluations

Liaison for unemployment claims, interviews, and information requests; conducted employee relations investigations, counseling, and reporting

Compiled / reported federal mandated manning reports: Vets-100, EEO-1, DOL Wage Surveys

Managed, monitored, and maintained data in Human Resource Information System (HRIS) on PeopleSoft; performed payroll functions, including: Qualified Domestic Relations Orders / Garnishments

Responsible for meeting weekly with managers to determine workforce planning requirements

10/99 – 03/12, Human Resources Director, Director of Training

Baker Roofing Company, Norfolk, VA

Responsible for human resources department functions, including employee relations, employee training and development, mandated federal employee reporting, payroll functions (qualified domestic relations orders, garnishments), recruiting, on-boarding, unemployment and workers’ compensation claims

Instituted / monitored Open Enrollment for Health Insurance, Dental Insurance, 401k and Life Insurance including assisting with electronic enrollment annually; responsible for reconciliation of insurance billing/invoices; managed benefits / leave administration

Conducted employee relations investigations, counseling, and reporting, reported manning analysis to VP of Operations and Estimating weekly

Responsible for training (compliance), development (management), promotional and/or annual performance evaluations, and succession planning

Responsible for reporting government mandated manning reports, including: Vets-100, EEO-1, and DOL Wage Surveys, as well as compliance as a federal contractor under OFCCP and DOL

Administered apprenticeship school including enrollment, tracking, audits, scheduling.

Managed, monitored, and maintained data in the HRIS (Starbuilder; People Manager); performed payroll, including: Qualified Domestic Relations Orders / Garnishments

Performed full-cycle recruiting (~3-15 new hires, weekly) and onboarding training and development; provided weekly manning analysis and reports to operations managers

Implemented 401(k) program, as well as changeover to alternate 401(k) provider lowering company cost by 5% per transaction

Led open enrollment once annually (twice for 401(k)) across four sites for >250 employees including: health, dental, 401k, and life insurance compensation; reconciled benefit statements (monthly); liaised with brokers to research cost effective benefit(s) policies (annually)

Established 100% compliance across four sites for OFCCP requirements, including audits for EEO/I-9, OFCCP, and DOL

Created/directed standardized full-cycle recruitment and on-boarding process and reduced recruitment costs, including targeted candidate market resourcing for best candidates; resulting in reduction of turnover by 75%, including on-site drug screening resulting in 80% cost savings and 50% reduction in turnaround time

Restructured evaluation system to utilize more objective and metric centered benchmarks eliminating bias and favoritism and reducing employee complaints of same by 95%.

Created classification system and pay grade scale tied to evaluation system for front line workers eliminating subjective promotion and wage increases; results were compliant classification system used for soliciting government contracts (Request for Bids; [RFB] / Requests for Quotes; [RFQ])

Trained managers, as well as implementing appropriate employee relations investigation procedures and claims, resulting in reduced complaints / claims by 70%

Researched and implemented HRIS system resulting in faster/easier Automatic Tracking System (ATS) for recruiting, as well as personnel documentation/digital files

Setup, coordinated and administered E-verify program for four work sites

Developed apprenticeship program for promotional leadership resulting in 30% of front line leadership being promoted upon successful completion of program


2010, Master of Business Administration, Amberton University, Garland, TX; GPA: 3.9; Courses included Accounting and Finance for Managers, Human Resources, Economics, Project Management, Statistical Analysis, Management Processes and Information Systems, Strategic Management, and Ethics.

1994, Bachelor of Arts, Queens University of Charlotte, Charlotte, NC; GPA: 3.1;

Diploma, Scotland High School, Laurinburg, NC


2015, Sr. Certified Professional (SCP), Society for Human Resource Management (SHRM), Alexandria, VA

2006, Senior Professional in Human Resources Certification, Society for Human Resource Management (SHRM), Alexandria, VA




MS Office: Word, Excel, PowerPoint, Outlook, Access, Publisher







2012 – present, Member, Peninsula Society for Human Resource Management (PSHRM), Newport News, VA

2006 – present, Member, Society for Human Resource Management (SHRM)

KEY & TRANSFERABLE SKILL WORDS: Accounting, adaptation, administration, analysis / Analyst, applicant, apprenticeship, audits, Automatic Tracking System (ATS), benchmarks, benefits, billing, budget, candidate, Ceridian, claims, classification, coaching, collaboration, compensation, complaints / resolution, compliance, contracting / contractor, counseling, cross-training, Department of Labor (DOL), Director, documentation, E-verify, EEO-1 / EEOI-9, employee issues / relations, enforcement, Enrollment, Ethics, evaluation, federal compliance, full-cycle recruiting, Garnishments, Government contracting, Health Benefits, HRIS, Human Resources, Insurance, interviews, investigations, invoices, job descriptions, labor, layoff, leaders, leadership, leave, Paid Time Off (PTO), Liaison, maintenance, man-power, Management / Manager, manning, metrics, OFCCP, on-boarding, operations, OSHA, payroll, PeopleSoft, performance, personnel, procedures, Processes, quality assurance (QA), reconciliation, Recruiter / recruiting, recruitment, reduction in force (RIF), reporting, requisitions, Resumeware, RFB, RFQ, Safety, scheduling, security, SHRM, Starbuilder, Supervisor, Tracking, Trained / Training, unemployment, Vets-100, violations, wages, workforce

Contact this candidate