John Hanna

Irwin, Pennsylvania ***** 724-***-**** ac4b9r@r.postjobfree.com

Operations Manager

Site Management Team Leadership Project Oversight

Forward-thinking Operations Manager with a sharp focus on integrating improved processes, refining daily procedures, and ensuring quality production. Solid leader with skill in developing, training, and mentoring a team of top-tier professionals. Collaborative communicator able to work cohesively with management and staff to initiate innovative enhancements to business structure and exceed competitive revenue goals. Technical proficiency in Microsoft Office Suite, SAP, Sales Force, IMDS, TAS, and QAD.

Operations Management

System Implementation

Revolutionized Processes

Performance Evaluations

Business Frameworks

Team Leadership & Training

Revenue Projects & Reporting

Risk Analysis & Strategic Planning

Quality Assurance

Team Collaboration

Financial Management

Productivity & Efficiency

PROFESSIONAL EXPERIENCE

PREMIER SAFETY, Irwin, PA 2017 – 2018

Operations Manager

Oversaw a team of hard-hitting sales professionals and technicians, established goals and business objectives, and drove productivity across functions which led to 25% production increase; promoted a positive and smooth workflow.

Overhauled and refined current processes to maximize efficiency and centralize internal operations for lucrative results.

Cultivated mutually beneficial working partnerships and delivered emergency supply products as needed to encourage client retention and satisfaction; facilitated the negotiation of contracts to ensure all client expectations were met.

Capitalized on available financial resources by slashing unnecessary costs, minimizing collection wait times for accounts receivable, and designing budgets that allow for quality and timely completion of projects.

Led the company’s fluid transition through a critical loss of a vendor while upholding $50K in monthly revenue.

CENVEO CORPORATION, Mount Pleasant, PA 2016 – 2017

Operations Manager

Examined current schedule blocks to determine effective changes in staffing, daily procedures, and inventory.

Delegated tasks and projects to team members based on strengths and allotted resources; implemented and managed a quality assurance team to verify that all products were up to standard before delivery to client.

Mobilized a team of qualified personnel after personally selecting, interviewing, and hiring candidates with top potential; designed and presented comprehensive training programs to align employees for success.

Vital in organizing work schedules, processing payroll, and approving time off; conducted employee reviews.

Standardized effective maintenance techniques; obtained additional 15% in product quality and 10% in machinery speed.

RESCO PRODUCTS, INC., Tarentum, PA 2015 – 2016

Production Manager

Chaired daily operations and production processes related to brick-making; initiated regular equipment checks to assure that they are compliant with all safety standards and enforced regular maintenance checks.

Executed regular performance assessments for unionized employees to determine level of productivity and efficiency.

Expertly deployed use of QAD to restructure plans of action, analyze reports, and generate production projections.

Combined efforts with company executives to revitalize current process and build cohesive relationships with workforce.

Production Manager, Tube City – IMS, Braddock, PA, 2013 – 2015

Organizational Manager of Nuclear Missile Maintenance, United States Air Force, Cheyenne, WY, 2007 -2011

Production Manager, Kennametal Inc., Irwin, PA, 2011 - 2012

EDUCATION & CREDENTIALS

Bachelor of Arts Degree, Organizational Management, Ashford University, San Diego, CA, earned in 2016

Certifications: OSHA 10 Certification, Forklift Safety Operation Trainer, and Aerial Work Platform Safety

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