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Manager Service

Location:
India
Posted:
February 04, 2018

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Resume:

SANMUGAM.V

Q**,*RD MAIN ROAD,ANNANAGAR,CHENNAI-**0040,INDIA

Mobile: +91-735******* ~ E-mail:ac4b08@r.postjobfree.com.

GENERAL ADMINISTRATION PROFESSIONAL

PROFILE SUMMARY

I am having 20 years experience in Electronics service industry field and handled all consumer electronics and home appliances products. Such as Plasma, LCD/LEDTV, Home Theater,Washingmachine,Refrigerator,Microwaveoven,Airconditioner,Mobile Phone,Laptop,Didital camera and etc,

I am having 15 years professional experience and managed my own Service centre at Chennai firm name of HIFI SOLUTION, Authorized Service Centre for LG, SONY, VIDEOCON,

AIRTEL, TATA Chroma companies and handled above the Products DEMO/INSTALLATION/SERVICE/REPAIRE/MAINTANACE of each operation with different premise and location, we handled end user customer, MNC and corporate companies with a 100 professional Engineers and back end admin staff (Company profile attached separately for your reference…)

Job activity: We will receive the calls from respective company call centre through online and assign the job to field engineer, after attend the calls he will give the feed back to backend teem then we will update the status in the system and we will send the report to ASM/BSM/RSM by mail daily/weekly/ monthly, we have meeting with all staff as well as HO peoples, we will make the happy call to customer and dealers. And maintaining all the service centre, Stores, Staffs, vehicles’ regularly

Report summary will be:

1)Job Status-Closed/Pending/Cancel

2)Engineers productivity

3)Spare parts PO/Defective parts send to Ware house

4)Dealer visit report

5)Product replacement

6)Monthly report

7)Warranty and AMC claim

8)TAT Report

Job Title: Service Manager, Admin Manager, Store Manager, Operating Manager, Customer care executive, Area Manager and Business Development Officer or any suitable job.

Core Competencies

vStrategic Planning v Personnel Administration/Employee Relationsv Office Management v Manpower planningv Communication Strategies v Performance Management vVendor management v Operations and Inventory

STRENGTHS:

Hard working, Open to Learning

Problem Solving Skills and Receptive to challenges

Good Communication Skill

Competitive Attitude Skills

Very Confident about me

And it always:

Encourages Staff to staff interaction

Promotes active learning

Communicates high expectations

Facilitates time on task

Provides rich, rapid feedback

Respects diverse learning

Daily report to HOand RO

Daily meeting with staff

Qualification : Diploma in Electrical Electronics.

Computer : DCA_ MS Office/SAP

Hands on experience : Internet Application and its use for online basis work.

PERSONAL PROFILE

Father’s Name : K.VAIYAPURI Marital Status : Married

Date of Birth : 27th May 1973 Passport Status : K7215440/16-12-2022

Sex : Male Language known : English, Tamil

Nationality : Indian Hobbies : Music, Reading Books

Thanking you

Sanmugam.V

: Diploma in Electrical Electronics



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