Dawana Griffin

**** ******* **** *****

Joliet, IL 60432

312-***-****

ac4awr@r.postjobfree.com

OBJECTIVE:

To obtain a full-time position that will utilize my previous Customer service experience.

EDUCATION:

Joliet Junior College, Joliet, IL

Industrial Welding Technology

Major: Welding Graduated date: May 2014

SUMMARY OF QUALIFICATIONS:

●Thirteen years of customer service experience

●Multitasking working under pressure in high stressed in environments

●Entering customer orders, pricing, and details daily

●Order processing using warehouse management system

●Document handling using computer softwares, answering phones and emails

●Leadership skills training over fifty employees

●Detail sanitation cleaning and organising

WORK EXPERIENCE:

Caterpillar

May 2017 to Jan 2017 Montgomery, IL

●Mig welded large eight ton ten foot tall engine frames for construction trackor trucks

●Used saftey equipment hear daily

●Met deadlines in a timley

●Demonstrated integrity multitasking work under pressure in a high stress work environment

Neovia Warehouse Lead, clerk, and forklift operator Elwood, IL

May 2012 to May2017

●Customer service for inbound and outbound vendors

●Computer skills using WMS system, Excel,internet explore, answering phones, and emails

●Freight Locating using RF Scanner Gun

●Leadership trained 60 employees on the assembly line fast employees shipping and receiving product

●Customer service problem solving for lost and damaged products

Joliet Library, Joliet, IL Maintenance/customer service Aug 2007 to May 2012

●Hourly book drop collections indoor and outdoors of the library

●Assisted senior and disabled library patrons

●Library event oraganizing setting up tables and chairs seating two hundred guest

●Restroom sanitation

●Recycled and disposled garbge as need

Wendy's Restaurant

Chicago, IL Nov 2003 to Aug 2007

●Customer service

●Cashier money handling

●Food perperation

●Restroom santation

●Demonstrated excellent customer service using integrity, politeness, and passion

TECHNICAL SKILLS:

●Microsoft Word, Excel, Power Point, and internet explore

●Warehouse Management system

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