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Administrative Assistant Medical

San Antonio, Texas, United States
February 01, 2018

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Martine Alexander



Organized, able to prioritize tasks and detail oriented

Medical office professional

Excellent communication skills, both written and verbal

Work well independently or on a team

Highly skilled at account collections

Proficient in various medical computer programs as well as Microsoft Word, Excel


Hill Country Psychotherapy Associates San Antonio, TX March-May 2017

Office Manager

Answering the phone

Greeting Clients

Taking messages

Booking Appointments

Taking Payments

Insurance Verification

Querying Remittances and Unpaid medical claims

Kitchen stock and Stationary inventory

Managing the lobby area Familiar with HIPPA laws

Academy of San Antonio (part time) San Antonio, TX Dec 2016-present

Substitute Teacher

Assisting grades 3,4,5 with their lesson plans

Blanco North Dental

Claims Clerk San Antonio, TX May-Aug 2016

Making appointments

Dealing with A/R using Dentrix

Phoning medical insurances for collections

New patient insurance verification

Billing medical insurances

Making appointments for patients

Assistance with frontline

Volunteering at Greater Humane Society. Miami, Fl Dec 2014-Dec 2015

Provided assistance to the staff in handling intake of the animals;

Assisted with grooming, feeding and organizing daily routine and care;

Communicated with prospective adoptive families and assisted in completing all


State Representative Campaign, (temp) Miami, Fl Aug-Nov 2014

Responsible for marketing and promotions in busy campaign office.

Maxillae Facial Surgeons Jhb, South Africa Jan-July 2013 Medical Receptionist

Responsible for accounts payable and receivable;

Managed reception desk;

Booked appointments and procedures;

Answered telephones, took messages and patient issues;

Assisted physicians with any other requirements as necessary.

Dictaphone typing

Mediclinic, (Contract)

Credit Control Clerk Jhb, South Africa Jan 2012-Dec 2013

Created accounts and handled invoicing;

Scanned accounts and other documentation;

Updated ledgers for reconciliation;

Printed remittances and reports;

Responded to patient account queries;

Analyzed accounts for write-offs/bad debts.

Psychiatrist Office

Office Manager Jhb, South Africa Oct 2010-Dec 2011

Responsible for accounts payable and receivable;

Consulting with medical insurances for co pays

Answered telephones and updated patient records;

Typed documents

Supervised staff

Recruitment Consultant

Administrative Assistant Jhb, South Africa June 2005-Sept 2010

Provided office support to the HR dep.

Reception and switchboard

Vet Clinic

Receptionist Jhb South Africa June 2003-June 2005

Reception and switchboard



taking payments,

updating patient records

Education: Undergraduate course credits in Environmental Science Monash University JHB, South Africa 2003

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