Martine Alexander
ac4aw9@r.postjobfree.com
PROFESSIONAL PROFILE
Organized, able to prioritize tasks and detail oriented
Medical office professional
Excellent communication skills, both written and verbal
Work well independently or on a team
Highly skilled at account collections
Proficient in various medical computer programs as well as Microsoft Word, Excel
EXPERIENCE:
Hill Country Psychotherapy Associates San Antonio, TX March-May 2017
Office Manager
Answering the phone
Greeting Clients
Taking messages
Booking Appointments
Taking Payments
Insurance Verification
Querying Remittances and Unpaid medical claims
Kitchen stock and Stationary inventory
Managing the lobby area Familiar with HIPPA laws
Academy of San Antonio (part time) San Antonio, TX Dec 2016-present
Substitute Teacher
Assisting grades 3,4,5 with their lesson plans
Blanco North Dental
Claims Clerk San Antonio, TX May-Aug 2016
Making appointments
Dealing with A/R using Dentrix
Phoning medical insurances for collections
New patient insurance verification
Billing medical insurances
Making appointments for patients
Assistance with frontline
Volunteering at Greater Humane Society. Miami, Fl Dec 2014-Dec 2015
Provided assistance to the staff in handling intake of the animals;
Assisted with grooming, feeding and organizing daily routine and care;
Communicated with prospective adoptive families and assisted in completing all
paperwork.
State Representative Campaign, (temp) Miami, Fl Aug-Nov 2014
Responsible for marketing and promotions in busy campaign office.
Maxillae Facial Surgeons Jhb, South Africa Jan-July 2013 Medical Receptionist
Responsible for accounts payable and receivable;
Managed reception desk;
Booked appointments and procedures;
Answered telephones, took messages and patient issues;
Assisted physicians with any other requirements as necessary.
Dictaphone typing
Mediclinic, (Contract)
Credit Control Clerk Jhb, South Africa Jan 2012-Dec 2013
Created accounts and handled invoicing;
Scanned accounts and other documentation;
Updated ledgers for reconciliation;
Printed remittances and reports;
Responded to patient account queries;
Analyzed accounts for write-offs/bad debts.
Psychiatrist Office
Office Manager Jhb, South Africa Oct 2010-Dec 2011
Responsible for accounts payable and receivable;
Consulting with medical insurances for co pays
Answered telephones and updated patient records;
Typed documents
Supervised staff
Recruitment Consultant
Administrative Assistant Jhb, South Africa June 2005-Sept 2010
Provided office support to the HR dep.
Reception and switchboard
Vet Clinic
Receptionist Jhb South Africa June 2003-June 2005
Reception and switchboard
Reception
filing,
taking payments,
updating patient records
Education: Undergraduate course credits in Environmental Science Monash University JHB, South Africa 2003