Customer Service,hospitality

IRENE MUDONDO

Nationality: Ugandan

Tel: +971*********

E-mail: ************@*****.***

Address: Al Barsha-Dubai

Visa status: Visit visa

PERSONAL SUMMARY:

A self-motivated,determined and result oriented person with a yes I can attitude,that works with passion and aims at achieving excellence in whatever i do.

CAREER OBJECTIVE:

To build a career in a growing organization, where I can get the opportunity to prove my abilities by accepting challenges, fulfilling the organizational goals and climb the ladder through continuous learning and commitment

EMPLOYMENT HISTORY:

TEAM MEMBER AT 800- DEGREES NEAPOLITAN PIZZERIA-DUBAI 2016-2017

RESPONSIBILITIES

Welcoming guests and guiding in sitting preference

Explaining menu items to guests and taking orders

Cashiering

Deliver food and beverages in a timely manner

Maintaining the cleanness of the restaurant premises

Monitoring and checking of inventory

Checking in with guests to ensure a satisfactory visit to the restaurant

Work with other team members to achieve company targets

Clean and set up the restaurant as per company standard

SERVICE STAFF AT 800-PIZZA COMPANY DUBAI 2015-2016

RESPONSIBILITIES

Welcoming guests and attending to them in the dine in section

Dispatching of home delivery orders

Cashiering

Explaining menu items to guests and taking orders

Deliver beverages and food in a timely manner.

Check-in with guests to ensure that everything is going well.

Clear and set up tables as per company standard

RECEPTIONIST AT FAIRWAY HOTEL UGANDA 2013-2014

RESPONSIBILITIES

Welcome visitors in person or on phone and guiding them

Maintain security by following procedures and monitoring logbooks

Ensure smart data entry of hotel visitors and online reservations

Ensure good communications with clients in order to market the company's name

Making tour schedules for the hotel residents

Ensure good hospitality and customer service to make the client's visit memorable

EDUCATIONAL BACKGROUND:

Diploma in hotel management

Certificate in computer studies

Advanced Level of Education(UACE)

Uganda certificate of education

LANGUAGE PROFICIENCY:

A good command of English spoken, written and comprehension

SKILLS:

Outgoing personality with analytical customer service, and problem-solving skills

Ability to work under pressure with initiative and reliability

Excellent communication skills

Adaptability, flexibility and willingness to learn

REFERENCES:

Available Upon Request

Contact this candidate