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Customer Service Sales

Manassas, Virginia, United States
January 31, 2018

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**** ******* ***** ******** ****, VA 20111 571-***-****


Detailed oriented team leader that strives for efficiency in every aspect of daily life. Motivated self-starter that functions pragmatically to solve daily problems. Extremely organized, capable of multitasking, and flourishes in a challenging and analytical work environment. Constantly recognized for being proactive with given duties.

Skills Profile

●Over 13 years of experience in Customer Service and Public Relations.

●Excellent problem solving with proven ability to prioritize and complete multiple tasks.

●Experience in managing profit and loss of the company.

●Experience in Accounts Receivable.

●Over 13 years of experience in Inventory Management.

Employment History

General Manager (November 2004-Present)

Aaron Sales and Leasing, Manassas, VA

●Managing the profit and loss of the store

●Managing up to 10 associates and 3 product techs per shift

●Handling all customer issues

●Managing the accounts receivable department

●Manage a sales team that grew the store an average of 75 new

customers a month and 145 new customer agreements a month.

●Managed an accounts department that moved from 12th in the

region to 2nd.

●Inventory Management

Account Executive

Nextel Communications, Cary, NC

(February 2003-November 2004)

●Managing and selling accounts.

●Cold calling 5 days per week and 4 hours per day

●Meeting with company CEO’s and Presidents

●YTD Quota Percentage : 120%

Account Executive II

ITC DeltaCom, Fayetteville, NC

(December 2002-February 2003)

●Managing and selling accounts

●Cold calling 3-5 days per week

●Meeting with company CEO’s and Presidents

Sales Representative

Bryan Honda Pontiac Cadillac Fayetteville, NC

●Selling cars Cold calling 3-5 days per week

(November 2000-December 2002)

●Official procedures and paperwork

●Customer Service

●Average sales : 15 cars per month

Underground Utility Locator

Time Warner Cable Fayetteville, NC

(September 1998-November 2000)

●Locating underground cable(s)

●Disconnecting illegal customers

Assistant Manager

Backyard Burgers Fayetteville, NC

(June 1996-September 1998)

●Managing shifts

●Managing 4-5 employees per shift

●Cooking and serving food to customers

●Closing responsibilities and paperwork


Business Management (1999-2000)

Fayetteville Technical Community College Fayetteville, NC

Business Management (1998-1999)

UNC Pembroke Pembroke, NC

General Studies (1994-1998)

South View High School Hope Mills, NC

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