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Customer Service Microsoft Office

Winston-Salem, North Carolina, United States
January 31, 2018

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*** ****** ***.

Winston Salem, NC 27106



Seeking positions involving in aiding and helping individuals affected by mental illness and developmental disabilities. Seeking positions in health care supervisory, administrative, clerical and assist as an interpreter for speakers of different languages (Hmong).


May 2002, Diploma, McDowell High School


Computer (Windows 00/XP, Microsoft Office), supervisory, caregiver, social service, retail, music, food service, interpreter and translator. Fluent in English and Hmong.

Specialized Training


Osha, Safe Bathing and Pneumonia

Driving’s Training

Module II – Tools of Support, Abuse/Neglect, Lifting and Transferring and Food Prep Training

Crisis Response/Disaster Preparedness

Cultural Awareness


TBI Module Transcript

Positions Held

July 2013 – May 2016, Home Manager

ResCare TBI Group Home

Shane Frye 828-***-****

Responsible for the overall operation of assigned service site including staff, budget, scheduling, compliance with State/Federal regulations or standards of service, and general quality of service to person’s served in these programs. Experience in managing systems. Working knowledge concerning services to individuals with developmental disabilities. Train new hires instructional methods and procedures appropriate for situation when learning or teaching new protocol.

July 2010 – July 2013, Direct Support Professional


Kris Moore 704-***-****

Support TBI (Traumatic Brain Injury) consumers with developmental, other disabilities, and special needs. Document Medical Administrative Record, give medications and engage consumers in activities and chores. Take consumers to Doctor's appointment. Assist consumer’s to reach their highest level of independence.

March 2012 – Present, Vice President and Event Coordinator

I Hlub Hmoob (Non-Profit Organization)

Nouchee Yang 828-***-****

Keep a record of all cooperate documents. File all reports required by governmental authorities. Serve as a voting member of Board of Directors. Organize and plan fundraising events, which included: booking event space, scheduling appointments, creating event agenda and supervising event staff.

May 2010 – present, Hmong Interpreter

September 2009 – March 2010, Outreach Coordinator (Citizenship)


Khouan Rodriguez 336-***-****

Provide Citizenship education, social services, case management and related services to immigrant and refugees.

August 2009 – 2013, Patient Family Volunteer

Caldwell Hospice

Brittany Bonn (828) 754- 0101

Companionship/emotional support to patient and/or family.

September 2008 –April 2009, Front Desk/Clerk

Days Inn

Mike Patel 828-***-****

Customer Service, take reservations, phone calls, fax, audit and assist customers to the highest satisfaction.

September 2003 – June 2005, Hostess

Sagebrush Steak House

Melisa Williams 828-***-****

Greet, seat, and assist customers.


Available upon request

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