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Sales Customer Service

Chicago, Illinois, United States
February 01, 2018

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Mopelola Lola Hamzat

Career Objective: To utilize my extraordinary management, organization, and budgetary skills; in order to obtain a long term full time position Experience:

05/2014 Current ~ Event Coordinator ~ Big Orange Production

- Coordinated event activities including event setup, visualized merchandizing and inventory control.

- Assisted the Promotions Coordinator in developing and executing marketing strategies for each event.

- Insured compliance and proper client representation is followed at all regional events daily.

- Recorded and report daily sales in a timely manner.

- Maintained the condition and appearance of event display and brochures.

- Effectively communicated during and after all events with event coordinator 03/2012 Current ~ Account Executive ~ Home Instead

- Acted as an advocate for the individuals served and ensured that they were treated with dignity and respect..

- Assisted in providing a safe environment for assigned clients.

- Provided transportation as required.

- Completed all charting, logs, documentation and plans of those served in a timely manner while on duty.

- Provided a clean, comfortable atmosphere, ensuring the environment is homelike and kept clean at all times.

04/2008 05/2011 ~ Assistant Manager Catherine s Plus Size Clothing

- Responsible for daily operation of retail store, which included directing activities of Shift Supervisors and Sales Clerks on assigned shifts.

- Entrusted with the safe guarding of company assets, which included store deposits being made in accordance with company procedures. Also insured that necessary funds were available for daily store operations.

- Maintained effective store operations in accordance with all company policies and procedures; to insure that a high quality of customer satisfaction was met at all times.

- Handled all customer complaints, and attempted to receive customer fulfillment each time.

- Provided timely opening and closing of retail store by following proper procedures.

- Sustained positive professional leadership and effective management daily.

- Performed other duties as assigned

01/1992 10/2006 ~ District Manager ~ General Nutrition Centers (GNC)

- Created and sustained a dynamic retail sales environment.

- Sufficiently made business decisions based upon sales and profitability goals.

- Responsible for staffing stores with highly qualified employees.

- Implemented effective training procedures for all new employees.

- Prepared work schedules to ensure effective operations and high standards of customer service.

- Ordered, received, and organized storage of all products and supplies. In addition, responsible for insuring that a proper level of product was on display at all times.

- Prepared accurate and timely reports as required (new hires, terminations, vacation request, sales, labor, inventory, accidents, etc.)

- Responsible for the enforcement of effective safety and sanitation programs within the stores.

- Counted cash and prepared bank deposits, while verifying deposits against the records of daily store receipts.

- Ensured deposits were made at bank institution within a timely manner.

- Provided emergency support to stores, in the event employees failed to report to work.


1988 ~ Calumet College of St. Joseph ~ Bachelors of Science, Business Management 2010 2011 ~ Elim Outreach Training Center ~ Dialysis Technician Program Graduate Skills:

- An accomplished manager, with an extensive background in sales; and a thorough knowledge of business operations

- Experienced in developing and implementing consistent work ethic for all employees supervised.

- Exceptional organizational, analytical, and supervisory skills.

- Strong familiarity in account management, reducing projected store losses, and exceeding sales goals on a quarterly and yearly basis.

- Extensive cash handling experience.


Available upon request

Contact this candidate