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Customer Service Data Entry

Newport News, Virginia, United States
February 01, 2018

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Dana Elizabeth Warner

*** ****** ***** ******* ****, VA 23608


Objective: A motivated individual who has extreme knowledge of office management, customer service, quality control and leadership skills. My abilities are over a period of 20 years in the field of administrative and computer procedure, as well as a great rapport with customers and public. I have experience with QuickBooks, Peachtree, Excel, PowerPoint, Office, etc. I have a determined personality, attention to detail, and ability to multi-task situations. I am very personable and care not only about business but realize that customers are the ones who provide business for us. I am dedicated and professional and would love to work with others who also have that drive. Work Experience:

CURRENT Acosta Inc. March 2015-Current Merchandiser Ensure that specified products are accurately represented and properly displayed. This involves working hand in hand with Store and Dept. Managers to come up with the most effective way to introduce product to customers and make quick sales. There is some setting and dismantling of displays and customer interaction. I have trained new associates and also asked to give presentations to groups of up to 30 associates.

EZ Auto Rentals, Inc. March 2014-Sept 2014

Office Administrator, Newport News, VA 23605 • Accounts Receivable/Collections/QUICKBOOKS

• Salesman License • Title Clerk

Greenbrier Management Company December 2013-February 2014 Accounts Manager, Newport News, VA 23602 • Accounts Receivable, YARDI

• Office Procedures-filing, faxing, postage, data entry, spreadsheets • Assisting Property Managers with monthly posting/Reconciliations

Action Tool Service, Inc. May 2013-October 2013

Office Assistant, Hampton, VA 23601 • Accounts Receivable, PEACHTREE

• Office Procedures- filing, faxing, postage, data entry, spreadsheets • Scheduling and data management

Prillaman’s Crane and Rigging, Inc. March 2012-May 2013 Office Admin, Newport News, VA 23601 • Accounting Clerk • Accounts Receivable/Payable, QUICKBOOKS, Collections • Office Procedures • Scheduling and data management

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I also have over 10 years of restaurant experience--fast food and family style restaurants. Education:

Bethel College, State School Intended Degree, Ministry 1705 Todds Lane, Hampton, VA 23666

2009-2011, Current (on break)

Tidewater Tech, Vocational School Graduated, Computer Specialists 1996 616 Denbigh Boulevard Newport News, VA 23608

Hampton High School, General Graduated, Business

1491 West Queen Street Hampton, VA, 23669 Studies 1989 References:

Paul Pyle 10 years/ Heartland Realty/Pyle Real Estate 757-***-**** Yilda McFarland 14 years/ Tidewater Roofing 757-***-**** or 757-***-**** Jay Baysden 7 years/ Baysden Computer 757-***-**** Side note: I enjoy the satisfaction of a days work done. I am easy to get along with and work hard. I have a great personality and can relate to all varieties of people. I am looking for a part time job that I can soak into. I am a quick learner and know how to stay professional. I have an amazing amount of experience in just about everything. From cleaning new construction to overseeing kennels, to restaurant service to office management. No job is to small and everything is a learning experience. Page 2 of 2

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