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Manager Human Resources

Cavite City, CALABARZON, Philippines
April 28, 2018

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Nationality Filipino

Contact Number +63-995-*******

Email Address

Date of Birth 3rd February 1967

Passport Number EB9695226

Personal Profile

Successfully opened 3 Five Star Luxurious International Hotels: a. Emirates Palace Hotel (Kempinski), Abu Dhabi UAE b. Asiana Hotel, Dubai UAE

c. Kempinski Nay Pyi Taw, Myanmar

An accomplished and driven professional with an entrepreneurial spirit and unmatched drive. Possessing a proven ability to contribute to a company at both strategic and operational level when delivering people management strategies.

Conceptualize and orchestrate people training campaign to local community that effectively reinforce and build brand images. In return it creates a well-trained pool of talents.

Expert in the technical, conceptual development of people training modules. Proven ability to drive record-high people training hours and execute training programs successfully. Functional Skills

Excellent organizational skills, communication skills

Excellent oral and written skills

Training and leadership development skills

Operational process analysis and re-designing

Productivity and efficiency improvement

Performance management

Drafting and implementation of policies and procedures

Execution and assistance in project planning


Financial analysis and budgeting

Human Resources systems analysis, set-up, implementation and maintenance

Contract negotiations

Consultations and mediations

Recent Achievements

In the absence of the General Manager oversee the hotel administration and operation as Officer In- Charge

Personally received hotel VVIP guests as follows: o Ambassador Pisanu Suvajanata – Thailand Ambassador to Union of Myanmar o Minister U Htay Aung – Minister of Hotel and Tourism of the Union of Myanmar o H. E. M. R. Pridiyathorn Devakula – Thailand Deputy Prime Minister o H. E. Dr. Sai Mouk Kham – Vice President of Union of Myanmar o H. E. Prayut Chan-o-cha – Thailand Prime Minister o Mrs. Aung San Su Kyi – The Lady democracy Icon of Myanmar

Actively participated in hosting United States of America President Barack Obama and entire USA delegation during the ASEAN Summit (Kempinski Hotel Nay Pyi Taw) Professional Experience

Director of Human Resources

26 August 2014 – 01 March 2016

Kempinski Hotel Nay Pyi Taw (Pre-Opening)

Nay Pyi Taw, Myanmar

Human Resources & Training Manager

24 January 2010 – 28 July 2013

Asiana Hotel Dubai (Pre-opening)

Deira, Dubai United Arab Emirates

Human Resources Manager

06 May 2008 – 20 January 2010

Al Raha Beach Hotel (Danat Resorts Hotels)

Channel St., Abu Dhabi, United Arab Emirates

Human Resources Advisor – Hospitality Division

23 December 2007 to 05 May 2008

Dubai World Trade Centre

Dubai, United Arab Emirates



Assistant Human Resources Manager

01 September 2004 to 16 December 2007

Emirates Palace Kempinski Hotel (Pre-opening- 1,500 Employees) West Corniche Road, Abu Dhabi, United Arab Emirates

(Finance) Controller

30 March 2003 – 01 September 2003

M/V Discovery (Pre-opening) (Cruise Ship)

Managed by Shipping & General S. A.

83 Grand Rue, Montreux, Switzerland

Personnel Manager

February 2000 – 31 March 2001

M/V Discovery, M/V Platinum, M/V Hyundai Pungak (Cruise Ship) Hyundai Merchant Marine Managed by V-Ships Leisure Monaco Shipping & General Managed by V-Ships Leisure Monaco Administrative Manager

September 1998 – January 2000

Rookies Sports Bar & Restaurant (Pre-opening)

Reposo St., Makati City, Philippines

Flight Steward (Cabin Crew)

December 1989 - August 1998

Philippine Airlines

PAL In-flight Center, Pasay City, Philippines


Sales Training

First Aid with CPR and AED

Hazard Analysis Critical Control Point (HACCP) Internal Auditor

Occupational Safety and Health Analysis System (OSHAS) Internal Auditor

Belbin Management Team Workshop

Arabic Lesson

Kandoo Keys 1 – 3 Training (Guest Expectations, Service Recovery, Telephone Standards) UAE Cultural Awareness by Etiquette House

People Management, Basic Supervisory Skills, Fire & Safety Training, Global Hotel Alliance, Private Concierge, Pre-GCC Trainings, Telephone Etiquette, Conflict Management, OASYS System, Grooming Standards & Personal Hygiene, Water Training by San Pellegrino & Acqua Panna

Basic Food Hygiene (TUV)

IMO Model Course 1.28 Crowd Management, Familiarization Training, and Safety Training for Personnel Providing Direct Services to Passengers Spaces (with Supervised Shipboard Training) 4

Crisis Management & Human Behavior

Basic Safety Course - Personal Survival Techniques, Fire Prevention & Fire Fighting, Elementary First Aid, Personal Safety & Social Responsibility.

Philippine Airlines Cabin Crew International Upgrading Class – Safety Recurrent, Aircraft Qualification (747-400, A-340, A-320, MD-11), Entry & Exits Requirements, First Aid, Wines & Spirits Beverage Standards Cocktails, Bonded Handling, Fiesta Boutique, Personality Development, Flight Routine, Economy Services, Business Class Services, First Class Services, Individual Effectiveness, Advanced Customer Relations Workshop

Philippine Airlines Basic Cabin Crew Training Course Class 93-06 - Aircraft Familiarization and Qualification (DC10, 747-200, A-300, B737, Fokker 50), Safety Equipment, Emergency Procedures, Flight Routine, Economy Services, Business Class Services, First Aid, Ditching Procedures, Passenger Services & Amenities, Personality Development, Aero nomenclature, Conditions of Carriage, Routes

& Maps, Ticket Handling Procedures, Grooming & Uniform Standards, Fire Fighting Drills, Customer Relations, Values & Attitudes, Basic Speech, Aviation Medicines, Family Planning & Quality of Life.

Philippine Airlines Professionals Concept & Applications

Trainer’s Training Course – CCES Philippine Women’s University, Manila

Introduction to Computer Systems & Programming with flowcharting proficiency

Basic Programming

Advance Basic

Dbase III Management


Guest Speaker European International University, Abu Dhabi UAE

Employee of the month September 2006, Emirates Palace Kempinski Hotel

Gulf Country Cooperation (GCC) Summit Certificate

Service Excellence Award – March 24, 1994 Philippine Airlines In-flight Services Department Cabin Attendants Groups

Recipient 7 Commendations, Philippine Airlines In-flight Services Department Cabin Attendants Group

2nd Honor Class 93-06 Basic Cabin Crew Training Course

Recipient of 3 medals design competition (crew welfare committee)

Computer skills in MS Office, MS Word, Excel, PowerPoint and Basic programming

Familiar with the following systems: Fidelio Cruise System, Amos System, ANOVA System, OASYS System, Paytrax System, People Manager

Education History

Washington International University

Bachelor of Business Administration - Management

Technological University of the Philippines

Manila, Philippines

Bachelor of Science in Civil Technology

Imus Institute

Imus Cavite, Philippines

Secondary Education (High School)


Marcelo H. Del Pillar Elementary School

Kamuning, Quezon City, Philippines

Elementary Education (Intermediate)

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