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Customer Service Representative

St. Louis, Missouri, United States
April 27, 2018

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Chanell Mason 314-***-****

St. Louis,


Customer Service Representative Dec 2017 - Jan 2018

Live Ops, Springfield

Directed calls to appropriate individuals and departments.

Built long-term customer relationships and advised customers on purchases and promotions. Routinely

answered customer questions regarding merchandise and pricing.

Asked open-ended questions to assess customer needs.

Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions

and upcoming events.

Set up and explained new membership contracts.

Hostess Sep 2017 - Dec 2017

Ameristar Casino Resort Spa St. Charles, Saint Charles

Answered telephone calls and responded to inquiries.

Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.

Assisted diners with obtaining food from buffet/serving table as needed.

Set dining tables according to type of event and service standards.

Demonstrated genuine hospitality while greeting and establishing rapport with guests.

Nurse Aide Oct 2009 - Aug

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