Sign in

Active Directory Microsoft Office

Oakland, California, United States
April 27, 2018

Contact this candidate


David Del Purgatorio

**** ****** ****** #* • Oakland, California 94601

*******@*****.*** • 510-***-**** cell

Highlights of Expertise:

•Excellent Customer Support

•Windows 2K16 Active Directory Admin

•VMware VCP

•Exchange 2K10-2K13

•Office365 Administration

•Zoom/Skype/Lifesize Support

•Win7/8/10 Support

•Cloud Backup/Restore

•LAN/Wi-Fi Admin (Cisco/Meraki)

•VoIP/PBX Admin

•G-Suite/Google Apps Admin

•ConnectWise/Web Help Desk/Jira Ticketing /Slack Team Collaberation

•Mac Support/Apple Certified Associate

•PowerShell/VB Scripting

•SQL Server Support

•HP ProLiant/Dell PowerEdge Hardware Management


Freelance Windows/Mac Systems Administrator and Desktop/Mobile Support

8/2016 – Present

Providing Windows 7, 8.1, 10, MacOS Desktop, Windows Server 2008R2, Windows Server 2012R2 rollouts, Active Directory Administration, Exchange 2010/2013 Administration, VMware, Hyper-V 2012R2 Administration. PowerShell scripting/ PowerCLI for VMWare support. Supporting iOS and Android mobile devices with Exchange and Mobile Device Management (DUO). Help Desk support using ServiceNow, Jira and ConnectWise PSA’s. Document management supported using Confluence and SharePoint, Zoom/Zoom Rooms, Skype for Business within the Credit/Finance, Biopharmaceutical, Managed Service Provider, Data analytics and Auto Industries.

TransPerfect, San Francisco, CA

Systems Engineer, 2/2016 – 8/2016

Team member of six IT engineers managing global multisite Active Directory 2K3/2K8.2K12R2, Exchange 2010 and Windows 7/Mac desktop infrastructure of 5000+ end users, 450+ VMware 5.x virtual and physical servers across distinct branch offices and colocations globally. Daily responsibilities include managing our multi-site messaging infrastructure, monitoring our DFS-N Windows file and Linux application servers using Nagios and SolarWinds NMS tools. Data validation and site replication of 100’s of Terabytes of mission critical files in our offices. Management of Group Policy, McAfee Endpoint node encryption/DLP services and security of Laptop and desktops. Providing tier 2/3 help desk support, managing our support queues and triaging support request form both Staff and Management.

Valent U.S.A Corporation, Walnut Creek, California

Systems Admin, 10/2015 – 2/8/2016 (Contract)

Providing Desktop and Server support for Valent’s Walnut Creek Corporate office, as well as remote support for both our Field users and 20 remote US offices. Support includes the Entire Office 2010 suite, 20 site Active Directory Environment, Exchange 2003/2010, custom Excel ERP applications, supporting their ShoreTel PBX system. Daily Support of their existing Windows 7 and 8.1 laptops, desktops and Surface Pro tablets. Application deployment using PDQ Deploy. Deployment and management of Druva Sync Backup and Restore services for end user desktops. Building, deploying and administration of Hyper-V 2012R2 Servers. Supporting LifeSize Videoconferencing Systems. Triaging support request form both Staff and Management through the companies ticketing system.

Professional Growth – 8/1/2015 – 9/30/2015

Personal Sabbatical to strategize my next career opportunities. Continuing education with VMware, Microsoft and Cisco technologies.

The Graduate Theological Union, Berkeley, California

Systems Administrator/ Desktop Support, 4/2005 to 7/2015

Administer Windows, Mac and VMware environments; manage hardware, software, and networks, providing high-caliber monitoring, preventative / corrective maintenance, issue analysis, troubleshooting, diagnosis, and repair. Lead maintenance efforts across upgrade, migration, patching, and performance optimization. Manage project teams and collaborate effectively with stakeholders to produce high-quality project deliverables. Develop and maintain relations with third-party product/service vendors. Define contingency, backup/recovery, and disaster recovery (DR) processes. Ensure compliance with privacy and security regulatory requirements. Serve as the second tier escalation manager for the Help Desk (triaging support requests from both end users and management).

•Designed, architected, and implemented Active Directory (DNS, DHCP and Group Policy), Microsoft Exchange 2010 messaging services in a multi-node DAG cluster, ShoreTel VoIP telephony infrastructure serving all campuses; delivered substantial savings in telecom cost through the transition to VoIP.

•Oversee multiple VMware vSphere data centers and administer EMC SAN; directed implementation of vSphere environment and migration/virtualization of key services such as Exchange, as well as the establishment of Microsoft Universal Access Gateway services enabling offsite web and mobile ActiveSync access.

•Continually transform infrastructure and introduce new solutions, including:

- Fully redundant (layer 2) iSCSI EMC CLARiiON SAN environment, as storage backbone for VMware vSphere environment.

- VMware Horizon VIEW VDI solution for the library, cross-campus student labs and secure VPN-less access.

- Exchange migration into a consolidated, unified Active Directory forest infrastructure.

- Barracuda Cloud Storage backup service for both physical and virtual environments.

•Core Technologies: Windows Server 2003 / 2008R2/Win2K12R2, Windows XP / 7 / 8 /10, VMware vSphere ESXi 4.1 / 5.5, Hyper-V 2012R2, Android, iOS/iPhone, PowerShell, ASP, ASP.NET, JavaScript, VBScript, Visio, Microsoft Office Suite, VMware Workstation, Putty, VNC, RDP, SSL, Cisco AnyConnect SSL VPN Client, Nmap, FileZilla, WinSCP, Veeam On, PRTG Monitoring.

GoPrint Systems, Inc., San Ramon, California

Support Engineer, 10/2004 to 4/2005

Provided systems administration to internal GoPrint staff and it’s 300+ university clients. Managed customer implementations, training, and support both remotely and onsite. Contributed to testing, troubleshooting, and debugging of internally developed Java and SQL Server applications.

•Standardized IT infrastructure, leveraging best-practice strategies for communication, connectivity, and file services; implemented enterprise-class DSL service, centralized file service, and remote VPN service.

•Championed use of VMware Workstation for field sales, dramatically increasing post-demo conversion rate.

•Core Technologies: Windows Server 2003, Windows XP Pro, Mac OS, Microsoft Project, Visio, Microsoft Office (Word, Excel, Access, PowerPoint, Outlook, Publisher), Acrobat Pro, Photoshop, Dreamweaver, Audition, Premiere Pro, VBScript, ASP, Batch, VMware Workstation, SQL Server, Cisco IPSEC/AnyConnect VPN Client, Putty, TightVNC, UltraVNC, RealVNC, ITC POS Mag Card Equipment, San Francisco, California

IT Site Manager, 3/2001 to 10/2004

Held responsibility for IT operations and infrastructure spanning 2 offices of the legal publisher, with 100+ local and remote users; administered mixed Windows / Mac OS environment, including LAN / WAN communications and file/print services. Planned and orchestrated systems analysis, installation, configuration, optimization, and performance management. Served as principal support / Help Desk point-of-contact; presented user-focused technical training. Held accountability for IT asset tracking and inventory. Recruited, hired, and trained IT staff.

•Spearheaded establishment and enforcement of formal IT security policies and procedures; established security framework for web and production database servers.

•Managed office relocation, coordinating the full transfer of IT infrastructure and seamless transition.

•Core Technologies: Windows NT Server, Windows 2000 Pro / XP Pro, Mac OS, Microsoft Exchange, Microsoft Project, Visio, Microsoft Office (Word, Excel, Access, PowerPoint, Outlook, Publisher), Acrobat Pro, Photoshop, VBScript, PBX System, Citrix MetaFrame Server

Driveway Corporation, San Francisco, California

Systems Administrator, 7/2000 to 2/2001

Administered systems for 100+ local and remote users located in San Francisco and Seattle, supporting LAN / VPN connectivity and desktop hardware/software. Managed backup and recovery processes.

•Developed custom web application enabling search and display of Microsoft Exchange address book data.

•Core Technologies: Windows NT Server, Windows 2000 Pro, Mac OS, Linux, Red Hat Linux, Microsoft Exchange, Veritas Backup Exec, Norton Antivirus Enterprise, ASP, Microsoft Project, Visio, Cisco IPSEC VPN Client, Nmap, Putty, RealVNC, VBScript, Cisco 3000 VPN Concentrators

Additional Experience

Web Application Developer, 1997 to 1998 Montgomery Securities, San Francisco, California

Help Desk Technician, 1995 to 1997 Montgomery Securities, San Francisco, California

Education and Training

Coursework in Broadcasting & Electronic Communications; 3D imaging / non-linear editing concentration

San Francisco State University, San Francisco, California

Los Medanos Community College, Pittsburgh, California


VMware Certified Professional 5 – Data Center Virtualization,

Apple Certified Associate - Mac Integration 10.13

Contact this candidate