Manager Management
Resume:
TAEHEE CHUNG ** Bayview Drive
Buena Park, CA ****1
**********@*****.***
OBJECTIVE
To advance my career with a leading organization that will utilize my extensive operations, supply chain and e- commerce management knowledge while also allowing me to develop further as a professional Proven talent for aligning operations objectives with established and emerging business management paradigms to achieve maximum operational impacts with minimum resource expenditures. Growth-focused leader with expertise spanning operations and workflow management, e-commerce, sales, marketing, branding, process improvement and implementation, supply management, team leadership, and customer relationship management. Exceptional business operations manager with keen interpersonal, communications expertise. PROFESSIONAL EXPERIENCE
OMNIQ, ANAHEIM, CA AUGUST 2017 TO PRESENT
OPERATIONS MANAGER
• Align P & L objectives to bridge communication with cross functional partners to enhance or develop global business processes that are effective and efficient.
• Influence and inspire awareness of department responsibilities and personally minimize workflow gaps as necessary to meet stringent deadlines.
• Authorize, monitor and expedite cargo delivery into the distribution center for timely receipt.
• Promote communications with the receiving department to set shipment priorities.
• Review all pertinent details/feedback with Director to determine next course of action.
• Orchestrate and facilitate daily inquiries from current and future customers on availability.
• Author and shape direct and indirect reports
• Mentor, guide, and provide support and supervision. FOA DISTRIBUTION, BUENA PARK, CA, NOVEMBER 2011 TO MARCH 2018 FOUNDER
• Charted successful course of planning and coordination of operations of all order and stock handling activities to receive, process, fill, ship and deliver both retail and direct merchandise in an accurate, cost- effective, and timely manner.
• Produced and directed activities and processes that enable our strategy ensuring merchandise delivery timelines.
• Ensure quality of service provided by the operating areas in terms of expense, service, accuracy, asset protection, and safety.
• Cultivated empowerment and support of associates by driving direction, coaching and feedback, and recognition, while efficiently and effectively supporting customers.
• Synchronized external transportation company communications to ensure service commitment standards are achieved.
• Optimized and tracked all aspect of e-commerce business.
• Fielded and reconciled consumer complaints to garner and implement improvement processes. BRIAN CHUNG Page 2
KCC TRANSPORT SYSTEMS, COMPTON, CA, JUNE 2016 TO AUGUST 2016 INTERN
• Documented and filed paper forms; data-based information into Freight Stream with appropriate file number, brief information, voyage information and shipment date.
• Investigated and analyzed information contained in files, inserted additional data on file records, completes reports and keeps files current.
• Disposed of obsolete files in accordance with established retirement schedule or legal requirements.
• Retrieved and verified materials for qualified personnel upon request; formalized databases.
• Demonstrated expertise in classifying, storing, retrieving, and updating generated information by performing the following duties:
• Assessing and reading incoming material, verified accuracy, and sorted and codes according to file system.
• Spearheaded scanning of materials or record copying and examines materials for legibility.
• Systematized data entry and documentation.
• Implemented changes to the filing system when directed to do so. BAJA FRESH, CERRITOS, CA, AUGUST 2009 TO DECEMBER 2010 ASSISTANT MANAGER
• Drove and shaped day-to-day activities of subordinates; coordinated breaks for hourly associates, and keeps management informed of area activities and remedied significant problems.
• Streamlined and bolstered company policies across daily opening and closing procedures.
• Unified management objectives with new associate professional development and on-the-job training/
• Executed and operated cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures and employed proper security of cash at all times.
• Transfer supplies and equipment between storage and work areas by hand or use of a hand truck.
• Initiated product rotation based on product code dates in warehouse and concepts, orders product and participates in physical inventory counts as required.
• Resolve customer complaints in a manner consistent with company policy, and with customer satisfaction in mind.
• Certified adherence to compliance with safety guidelines, built awareness regarding safety, and report any concerns to management.
EDUCATION AND CREDENTIALS
BACHELOR OF SCIENCE (B.SC.) IN BUSINESS ADMINISTRATION, 2015 TO 2018 California State University, Los Angeles, CA
Operations and Supply Chains Management
Dean’s List - 2017
VOLUNTEERISM
REGULAR DONOR
Red cross Blood Services
VOLUNTEER; HELPING HOMELESS ON WEEKENDS
City of Santa Ana
ADDITIONAL INFORMATION
Languages: English, Korean
Technical Proficiencies: Windows, Mac OS, Microsoft Excel, PowerPoint, Word, Outlook, SAP Interests: Jet skiing, tennis, squash
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