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Customer Service Information

Location:
Houston, Texas, United States
Posted:
April 26, 2018

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Resume:

JOYCE

WOODFORK

**** ********* ***. #****

Houston, Texas 77088

832-***-****

ac49cs@r.postjobfree.com

OBJECTIVE

Dedicated Customer Service / Administrative Professional with over 20 years experience helping companies large and small accomplish their mission; seeking an opportunity to ultilize my skills and background.

Spirit of Life Ministries (Houston, TX) 06/07 - Present Executive Secretary

WORK HISTORY

- HandleS incoming calls by quickly deciphering the needs of the caller to address concerns questions or by forwarding to the appropriate party.

- Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data and graphics.

- Attends regularly scheduled church services and supports the ministry of the organization.

- Conserves Senior Pastor’s time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications.

- Maintains Senior Pastor’s appointment schedule by planning and scheduling meetings, conferences, teleconferences and travel as well as maintaining the church calendar.

- Welcomes guests and customers by greeting them, in person on the telephone; answering or directing inquiries.

- Maintains confidence and protects operations by keeping information confidential.

- Prepares reports by collecting and analyzing information.

- Provides historical reference by developing and utilizing filing and retrieval systems; recording meeting discussions.

- Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; evaluating new office products; placing and expediting orders for supplies; verifying receipt of supplies.

Team Player

Strong Work

Ethics

Interpersonal

Skills

Technical

Literacy

TECHNICAL

PROFICIENCIES

SKILLS

Platforms

MAC OS

Windows

Tools

MIicrosoft OSffice

Suite-

Word

Excel

Powerpoint



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