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Customer Service Administrative Assistant/ Medical Administrative

Location:
Oakland, California, United States
Salary:
18.00 -25.00 Hr
Posted:
April 25, 2018

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Resume:

Mahana Harris

Clerical Sub support in different departments

Castro Valley, CA 94541

ac48ye@r.postjobfree.com –

562-***-****

To obtain a position as a front office specialist in a fast paced environment where I can gain more experience in the Administrative Field,Medical Administration Assistant Field. Authorized to work in the US for any employer

WORK EXPERIENCE

Receiving Clerk

Nordstrom Newark, CA

July 2017 to Present

Use RS scanner then find location for items that has been received for the day Sorter

Staffmark

San Leandro, CA

May 2017 to August 2017

Scan medicine, Mail sort all items,prepare to be ship to main store shipped Dispatcher/Customer Service/Biller

Ashley Furniture Home Store

Oakland, CA

October 2016 to April 2017

Use Profit windows Billing customers, dispatch intake calls on dispatch track .. Ahs order management Online Editor

Bank Of America

Union City, CA

June 2016 to August 2016

Verifying IRS checks

Data Entry Review 700 checks each hour meeting all company goals that where required. Following all protocol, rules that where require when dealing with sensitive information . Skills Used 10 key typing skills,Administration On Line Clerk

Bank of America /IRS

Union City, Ca

March 2016 to May 2016

Responsibilities

Review,Approve company checks, personal checks,Data Entry, Personal Data Accomplishments

Review 700 checks each hour meeting all company goals that where required. Following all protocol, rules that where require when dealing with sensitive information . Skills Used

10 key typing skills,Administration Skills,

Medical Administrative Assistant Alameda County

California Children Services

Oakland, Ca

December 2014 to March 2016

Responsibility

CMS Net, Meds Check,Assembling Medical Charts, SARS, extensive Knowledge ICD-10 ICD-9 coding Accomplishments

Working with a team a fast pace team

open / close case on time issue SARS on time meeting all goals . Skills Used

Filling NICU,Filling Transfering Phone calls

Billing Nurse Case Managers narrate

Open /Close Medical Cases

Mail confirmation Sars letters to patients

Coding,ICD-9 -ICD-10

Alameda County

GSA

San Leandro, CA

April 2014 to August 2014

Responsibilities

Janitor clean up jails North County jail Juvenile Hall Accomplishments

Making the building clean

Skills Used

Cleaning skill,customer service

cashier

Sears

Hayward, CA

December 2012 to April 2013

Responsibilities

Greet customers cashier

Accomplishments

Store goals. Credit reward cards

Skills Used

Customer Service

Administrative Assistant/Receptionist

Consolidated Electrical Distributors

Redwood City, CA

March 2012 to June 2012

Responsibilities

Operate Telephone switchboard, Filing Invoices receiving E-Mail invoices, Mail Clerk opening and filing mail to direct employees, Billing Customers, Accounts payable and Receivable, Sales, Data Entry, Batch Logs, Credit Card Billing, collection

Clerical Sub support in different departments

St Rose Hospital

September 2010 to May 2011

Volunteer

Receptionist answering multiple phone lines, filing papers, logging in data entry, making appointments, answer all customer questions

Medical Administrative Assistant

Oasis Clinic

Oakland, CA

September 2010 to October 2010

Operate telephone switchboard to answer, Appointment Scheduling, Medical Terminology Alphabetic/Numeric filling, Taken Vital Signs

Medical Administrative Assistant

Oakland Chiropractic

Oakland, CA

August 2010 to September 2010

Operate telephone switchboard Phone line, Opened new account, Conducted inventory Accounts payable & receivable, Bill collections, Data Entry

ILSP Volunteer

Alameda County

Oakland, CA

June 2007 to April 2008

-Customer Service, Receptionist answering phone lines, Operate telephone switchboard to answer, screen and forward calls and providing information

Customer Service, Filling

Savoy's Insurance Company

Fresno, CA

-

November 2006 to June 2007

paper organizing alphabetically, Answering phone line providing information Sales/ Life Insurance Finance Dept Administrative Assistant

Optic-streams Inc

Fresno, CA

March 2004 to August 2006

Customer Service, Answering phone lines, Greeted customers, Solve customer problems, Opening new accounts

Sales Clerk, Data Entry Clerk

Braids R US

Oakland, CA

March 2003 to January 2006

Inventory, Answering phone lines logging in daily appointments Cashier/Customer Service

Sears

Hayward, CA

Responsibilities

Cashier/Customer Service

Skills Used cash Advance,Credit.

EDUCATION

Diploma

Everest College

Hayward, CA

2009 to 2010

SKILLS

Medical Terminology (5 years), Medical Records (5 years), Medical Billing (5 years), Accounting (6 years), Accounts Payable (6 years), Accounts Receivable (6 years), Medical Approval (5 years), Answering Phones (6 years), Filing (7 years)

CERTIFICATIONS/LICENSES

Medical Administrative Assistant

November 2011 to Present

Billing & Coding for any professional Doctor office . HIPAA

HIPAA CERTIFIED

ADDITIONAL INFORMATION

Proficient in the use of Microsoft office programs and Great Plains accounting software Extensive knowledge of PCs, word processing and data entry Type 55wpm/10 key typing.

• Proficient at administrative duties.

• Over 2 years of general accounting and customer service experience.

• Able to work with people from diverse backgrounds.

• Able to work under pressure and meet deadlines in a timely manner in a fast paced environment.

• Able to perform as a team player and set priorities to work independently.

• Demonstrated excellent, high-quality customer service, communication skills

• Operate telephone switchboard to answer, screen and forward calls and providing information.



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