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Sales Manager

Location:
Sharjah, Sharjah, United Arab Emirates
Salary:
7000 to 8500 AED
Posted:
April 25, 2018

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Resume:

ROMILA VINOD

SR.PROCUREMENT OFFICER

Objectives To be associated with a well established organization.

“Successfully managed procurement & projects, projects documentation/office administration, managed contractual correspondence, promoted business, ensured achievement of targets by involving in the Sales Team, maximized customer satisfaction, and assigned job responsibilities.”

Profile Qualified and experienced Procurement officer/ DMS / MIS/ Sales Administrator/ Project Coordinator with 15 years of executive level experience Project/procurement/ Sales Coordination/ Administration, Operation, and Maintenance Contract Management in Interior Fit out Industry. Expertise in coordination and working hard in a sales team environment, customer service, time management, providing all Sales /administrative support to Director-Operations/ Divisional Manager & Projects/ Procurement support to Operation Manager, handling self correspondence, basic accounting functions and office support functions.

Key Skills A dedicated, organized and committed professional, skilled communicator, with excellent inter personal skills. Ability to interact with people at all levels with tact and diplomacy, maintaining confidentiality in all respect of the business, Ability to remain calm and focused under pressure and work to strict deadlines, Quick learner with excellent trouble shooting temperament.

Educational and Professional Qualifications

Master of Computer Applications (MCA), KERALA,INDIA.

Bachelor of Computer Applications (BCA),KERALA,INDIA.

Diploma in Computer Engineering /Electronics Engineering (3 year) (Model Engineering college under IHRDE, Board of Technical Education, Kerala)

Web Application Developer (Electronics Research and Development Center, Govt of India, Trivandrum, Kerala)

Career Progression

1.Sultan Al Olama Interiors, Business Bay, Dubai as a Sales/Procurement Officer from October 2017- till date (Supplier of Burmatex carpet -UK, Versalink,Pentaflor SA, KI furniture -USA,Nora- Italy,ATLAS carpet-USA)

Procurement officer/Sales Administrator

2.Provide administration support to the contracts & procurement team. Provides all the required information to facilitate decision making by Procurement Management and Executive Management.

3. Start each task with a summary statement of the activity to be performed and, where necessary, with information on the guidance or standards within which the task is preformed.

4.Manage the day to day operations of the Procurement Department and making the supplier contract.

5.Maintaining the approved vendor list and updating as per the market research.

6.Quotation process / review quotations and get necessary approvals

7.Set up vendor meetings & Negotiate with the price.

8.Process PR / Place PO / Follow up on delivery issues.

9.Maintain inventory & stock sheets . Review & verify invoices to ensure fulfilment of contracts terms & conditions and forwarding to accounts for payment release.

10.Coordinate with departments to ensure procurement requirements are verified and approved

11.Assist in the development of internal procedures and documentation in relation to UAE and overseas procurement (Supplier of Burmatex carpet -UK, Versalink,Pentaflor SA, KI furniture -USA,Nora- Italy,ATLAS carpet-USA

12.Custom / freight forwarder clearance.

13.Resolving quality, issues, if any, with concerned department and stores

14.Facilitate product returns working with concerned department and stores

15.Track key procurement activities to ensure timely closure of all transactions

from requisition to product receipt.

16.Managing all administration /Operations /Logistics day to day activities.

17.Managing the Office supplies and HR activities.

Sr. Procurement Officer(Projects) to Director (1st July 2015 to September 17th 2017– in ACE INTERIORS (Dubai, UAE)

1.Prepares cost control at procurement stage to ensure profitability.

2.Sourcing out all material as per the finishes approved and arranging samples for project execution approval.

3.Sourcing out, negotiating with subcontractors and appointing the best subcontractors in the market follow up till the end of delivery of the project on time.

4.Coordinates with client all Material approval prior to procurement.

5.Maintaining the approved vendor list and updating as per the market research.

6.Maintain records of the transfer slips with any quality issues arise over the production course.

7.Monitors on going project in line with the program schedule.

8.Maintain inventory & stock sheets . Review & verify invoices to ensure fulfilment of contracts terms & conditions and get the signature from Pand forwarding to accounts for payment release.

9.Supports Project Manager to approval & timely delivery of the project.

10.Collates documents with reference to submissions, approved drawings, variation order, site instructions, email correspondence from client.

11.Working knowledge in SAP.

Project Coordination role

1. Maintaining all project files, approval documents/records,logs in accordance with ISO-9001 IMS standards and maintaining time to time updation of records.

2.Keeping confidentiality of all records and retrieving datas and records by coordinating the different internal divisions for efficient document management and direct the corrective actions for audits. Well versed in ISO 9001:14001: 19001 IMS control procedures.

3. Responsible for assuring quality standards by filing, sorting and retrieval of electronically stored or hard copy documentation produced by technical teams, projects or departments in a timely, accurate and efficient manner.

4.Monitor and insure a strict adherence to the production and procurement schedule.

5.Prepare and submit production update reports regularly.

6.Supports Project Manager to approval & timely delivery of the project.

Recently finished projects for material and supplier selection:

Dual Investments- MOA & PANCHO retail outlet Ibn Batuta Mall – Fit out- 2016

Dual Investments- MOA & PANCHO retail outlet Lamcy Plaza and Arabian Center – fitout - 2016

GYM 24 – Samari Residence – Fit out - 2016

Next generation School at Al Barsha – Fit out except MEP works- 2016

Emirates Hills Villa #18 – Joinery works - 2016

TNQ -Ahmed Tabari Villa – MEP and Civil works- completed 2017.

Nostagia Car showroom, AL Quoz – Fit out – Completed 2017. 5 million

Jafferjees@ Burjuman – ongoing – 1 mio

Sharjah University- Mens And Womes college Clinic – 2017 – 1.8 mio

Falcon Aviation – DWC- completed- 2017

Khait Al Dahab Restaurant at Emaar Square – completed 2017

4 star hotel -complete fit out except MEP works -Biotechnology Park – Ongoing - 20 Million

Meadows Villa – Complete fit out 2017-2018

Burj Vista Apartments -2017-2018

Procurement Officer/ Project Coordinator/Sales Coordinator/DMS & MIS to Director- Operations (10th June 2006 to June 2015) – in Al Reyami Interiors ( Al Reyami Interiors, Dubai, UAE)

1.Prepares cost control at procurement stage to ensure profitability.

2.Sourcing out all material as per the finishes approved and arranging samples for project execution approval.

3.Sourcing out, negotiating with subcontractors and appointing the best subcontractors in the market follow up till the end of delivery of the project on time.

4.Coordinates with client all Material approval prior to procurement.

5.Maintaining the approved vendor list and updating as per the market research.

6.Maintain records of the transfer slips with any quality issues arise over the production course.

7.Monitors on going project in line with the program schedule.

8.Maintain inventory & stock sheets . Review & verify invoices to ensure fulfilment of contracts terms & conditions and get the signature from Pand forwarding to accounts for payment release.

9.Supports Project Manager to approval & timely delivery of the project.

10.Collates documents with reference to submissions, approved drawings, variation order, site instructions, email correspondence from client.

11.Working knowledge in SAP.

Specific Role : Sales Coordinator/Sales Administrator

12.Provide confidential administrative support/Sales support to the Sales Team including KAM/ Sales Managers/Divisional Managers /GM Sales.

13.Accept all incoming calls through CRM software (Smart Track) and assigning to the sales team through Director-Operations and provide initial point of contact with Sales enquiries.

14.Support to developing and Generating client Leads, Laison between Sales Team and other internal teams.

15.State of Business (SOB) – Monthly Sales review reports/presentation slides generation.

16.Weekly Payments collection plan /collection reports slides & Financial report to Director –Operations ( all MIS report to MD).

17.To facilitate flow of products/services between Logistics and Sales Team to provide high support for the execution of interior Fit out Projects.

18.Proficient in supporting pre and post sales activities.

19.Preparing quotations for interior fit out & Furniture from the drawing, chasing the quotes, answering the client queries…etc

20.Preparing letters, Proforma Invoices, Payment follow up, maintaining all Projects file.

21.Coordinating with logistics,Shipping Division for the smooth flow of Project delivery.

22.Additional responsibility as a Quality Coordinator for ISO 9001:2008, 14001:2004 & 18001:2007. (IMS) to adhere ISO standards.

23.Attending Customer Service/ complaint telephone calls and all other administrative duties and responsibilities.

Specific Role : MIS /CRM Coordinator

1.Generating all Management Information System (MIS) Reports to Director – Operations.

2Daily monitoring of Smart CRM sales activity report for the entire sales team of Al Reyami and reporting to Director Operations.

3Generating Qualitative CRM reports of the entire Sales Team to Director –Operations weekly /Monthly as and when required by the management.

4Working knowledge in ERP& Accounting Software

5Provide CRM Training to all new Sales Recruits.

6Examine & develop new CRM features that relevant to business /Customer management and launch.

7Track with MIS team on TOC and Customer Feedback Analysis and liase with clients for closures.

Service Coordinator/Operations Coordinator (15th May 2002 – 20th August 2004) Scientific Pest Management, an Australian based facility /pest management company, “Alphamed Group”, Dubai, U A E

Actively involved in customer services, scheduling the works, and manage individually all the daily administrative duties in the operations department, reporting to the Operations Manager

Communicating with clients to fix up appointments with regard to the facility management /pest control services.

Preparing quotation, contract & letters, follow up, updating service reports and maintaining operations file.

Making schedules for daily services as well as for yearly contract & assigning technicians from time to time; and coordinating with them for pest control operations.

Attending telephone calls and all other administrative duties and responsibilities that would be required from time to time as necessary to the effective flow of the company’s business.

Preparing invoices, sales orders, purchase orders & making costing.

Works closely with the Operations Manager and the site /Project managers /supervisors to ensure that all information is provided, correct equipment is ready in time and the Technician is mobilized/ demobilized in time,

Informs technicians on all job requirements, detailed scope of jobs, Site site location, drop and pick up information’s etc…

Inform the client of all changes and effects on agreed schedule /late timings, follow up of the services etc.

Technical Assistant (Jan 1998 - December 2001) CWRDM (Center for Water Resources Development and Management, an autonomous body of hydrological research and development center, Govt. of India, Kerala)

Specific Role:

Actively involved in data collection, filing and organizing various files and also involved in analysis, compilation of Meteorological data with various software as part in Govt. of India sponsored project “ Carrying Capacity based developmental planning for Greater Kochin Region” during May,1997- 2001) reporting to the Head of Scientist A grade.

All Research documentation, Preparing statistical reports

Maintaining DMS software /Organizing research records/files, E-mailing & Fax, Data Entry.

Junior Research Fellow /Software Engineer (Jun 1993-To Apr 1997)

ER & DC, Electronics Research and Development Center, Govt. of India, Trivandrum

Specific Role:

Development of various software packages ; ‘Banking Information System’ using VB & Oracle; Inventory & purchase Management System and Stores Accounting system using VB & Oracle

System design and Documentation and assisting to the Group Head of Scientist- Cumputer and communication division. (C&C)

Correspondence and filing

Strength & Assets:

Good team player, Customer Care Oriented, Contemporary, Result driven & Fast Learner,maintain the integrity and confidentiality of the organization.

Computer Skills

MS Office (Ms Word, Excel, Power point), Ms Outlook, Ms Project 2000, SAP, CRM software, ORACLE based software, ERP & Accounting software, PageMaker, Windows, Email & Internet browsing, DBMS (SQL server, Ms access, Oracle), Adobe Photoshop, HTML, ASP

Personal Details:

Nationality : Indian

Marital Status : Married

Visa Status : Husband Sponsorship

Languages Known : English, Hindi, Malayalam

DOB : 20th June 1974

Driving license-UAE ; Yes with Own Car.

Reason for leaving : Not able to process the work permit as the company has some labour issues. So decided to quit.



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