Lina Mullah

ac48kw@r.postjobfree.com

952-***-****

ROLES

QA Analyst

QA Tester

Industry Experience

Retail

Financial services

Healthcare

Medical Devices

Education

Banking

Functional Expertise

Communication

Troubleshooting

Implementation

SDLC & STLC Testing Cycles

Test cases

BB AND WB Testing Technologies.

Waterfall & Agile (Scrum)

Data validation

Reporting

Requirement

Mobile Testing

OTHERS:

MS Word, MS Excel, MS PowerPoint and Visio

Education

BS

AA/AS in Technology, Normandale Community College

SUMMARY

Over 5 years of professional experience in Information Technology and working as a QA in Manual and Automated testing and debugging the enterprise software in

Used Selenium IDE for Open source web testing.

•Web based application and Client-server application.

•Strong knowledge in the SDLC AND STLC testing cycles.

•Expertise in using Quality Center, ALM 12.5.

• Prepared and implemented Test Cases for System Testing as well as for User Acceptance Testing.

•Developed test plans, test cases, test conditions, test scenarios and test matrices for manual and automated testing.

•Conducted Integration Testing and Regression Testing with developers in development and conducted User Acceptance Testing (UAT) with UAT team.

•Hands-on experience in writing, executing and maintaining the test scripts for regression and stress testing.

•Expertise in both Black Box and White Box testing Techniques.

•Testing Web-Services using SoupUI, Postman using Jason.

•Dag Generating tool for updating XMLS, and Notepad ++

•Waterfall and JIRA Experience

•Version one tool.

•Preforming Data Validation

•Validating files according to client requirement.

•Transactions, batches, pay-pal and Kiosk and POS testing experience.

•Strong Communication skills, self-motivated, flexible and strong team player and also able to work under minimal supervision.

Technology/tools

•Quality Center, ALM, JIRA, Version one

•Dummy Dag Generating tool

•Notepad++

•Postman using Jason

•SoapUI

•API Simulator

•Hogan

•Rally

•MTM

•Sitecore

•SAP

•Jenkins

•TFS

•QTP/UFT

•Java Script / VB Script

•QA complete

•SQL, SQL Server 2000/2005

•ETL tool: DataStage, Informatica.

•XML

•Soap UI/REST

•Selenium

Other

•MS Word, MS Excel, MS PowerPoint and Visio

Mobile Experience

Mobile tester November 2017-January 2018

Arkray (contract), Bloomington MN

This project is to test mobile apps, IOS and Android Health System applications and to confirm that customer information data Sync into mobile apps. Provider send access to patient and patient will have access to their application.

Users create their own account in order to have the access to their data and be able to track their daily diabetes journals. Testing Mobile applications and Web applications for a newly developed applications for a medical diabetes devices by using Glucose meters (Glucocad shine and Relieon). Also using diabetes strips to collect glucose reading and upload these reading through Java apploader tool. Java apploader is a tool used to verify that data uploads from meter to that phones (iPhone 7 and 8, Galaxy S7).

•ArKray used Jira to create issues, for test planning, logging bugs, and defect tracking.

•Testers used IOS 7 and Samsung galaxy 7 for testing the mobile application Relieon and Vita.

•Using multiple glucose meters to collect reading (glucocad shine, vital, and blue tooth)

•testing all functionalities using mobile and web applications.

•Testing web application functionalities for accessibility performance.

•Bluetooth glucose reading device testing using strips and solutions to collect glucose reading and make sure it Sync on the IOS and Android portals.

•Upload data from reading devices, by using strips and Java apploader tool that verify that data uploads from meters to the phone.

•Creates and request specific data to process and monitor accurate validation

•Observe the progress of our testing through matrices and traceability’s

•Assign the defects to developers and retest the defect, fix and close it.

•Preform regression and performance testing, and smoke testing.

•Preform automation testing using QTP/UFT.

•Testing Web application using UFT automating tool to execute test cases and modify generated scripts using comment to clarify and enhance scripts.

•testing web applications and cross-browser using (IE, chrome, and Safari)

•Strong communication between the team (developers, QAs, PO, PM, and Lead) on a daily basis.

•Following the Agile methodology, using sprints.

•Preparing test cases for UAT testing.

FONCTIONAL EXPERIENCE

Sr. QA Analyst/Tester

US BANK (contract), Minneapolis March 2017 – August 2017

Implementing Financial Planning tool MGP

The objective of this project is to provide Wealth Management (WM) with the capability to deliver interactive and collaborative financial plans to their clients by implementing a vendor hosted financial planning called MoneyGuide Pro (MGP).

Roles and Responsibility.

•Following Waterfall and Agile methodologies

•Analyze BRD, and verifying that all requirements are available, updated, and testable.

•Use BRD, Wire Frames, use case, Charts, and follow the flows to help in understanding the project.

•Create Test plans based on the BRD, DESIGN documents and test plans latest version.

•Collected test data from the data team and tested for multiple scenarios (Positive & Negative).

•Functional testing and performance testing using CRM. Also testing data before and after migration, and applying CRM for data validation during integration.

•Strong knowledge in .Net Framework Unit Testing, Integration Testing for modules coded

•Using SQL to validate records.

•Had a good knowledge regarding service-oriented architecture, APIs, JSON etc.

•Test Case documentation and Defect Tracking using ALM 11.

•Create test cases and link test cases to Requirements using ALM 12.5.

•Track the progress of the project using ALM matrix.

•Preform Black box testing, regression testing..

•Attend daily meeting for Manager, Developers, BA, Architect, SFA, AND QA.

•Delete accounts and updates new customers data in Hogan during enrollment on OLB (online banking).

•Searching for customers UID, MIDS IN Hogan and use it to Enroll customer in OLB (online Banking)

•Manipulating Data in XMLS by adding, deleting or editing customers information such as (addresses, phone numbers, etc

•Aggregate accounts using Dummy Dag Generator tool and make sure that all account types are linked and getting displayed in Customer dashboard.

• Validating, and mapping data based on the clients requests that all accounts, values, and containers are mapped correctly across the XML API tool and postman response.

•Good at bug reporting and bug-tracking using Test Management tools like Version One and Jira.

•Used variety of tools to completed our testing such as ALM, Postman, API TOOL, Dag tool, Notepad ++.

•Familiar with Sitecore software platform for updating, scaling, and integrating of the third party system.

•Tested Web Services /XML /SOAP and RESTful services using SoapUI tool.

•Testing in different environment from IT2 TO IT4, AND In UAT2 to UAT4.

•Testing on multiple Browsers, and cross-browser such as IE, Fox, safari, chrome etc.

•Mobile testing using Android, IPad, IPhone, etc.

•Leading Offshore team, Launch meeting through WebEx, and training sessions.

•Review test cases for onshore and offshore team.

• Give status and updates on the progress of the project by following reports and matrices.

•Preform automation testing using selenium.

•Participated in Walk Through, Requirement review meetings and Bug review meeting.

•High level of communication between the team members on a daily basis.

Sr. QA Analyst

Optum/UnitedHealth Group, Eden Prairie, MN October 2016 to February 2017

Contract

Application Enablement (AE):

Application Enablement (AE) is a web application to provide access to Application Enablement Web Services. It is a web service gateway providing distributed Web Services (SOAP and Rest) for use by applications across UnitedHealth Group. It is a part of the Application Enablement Service Bus, which provides services for mainframe and distributed applications.

Roles and Responsibilities:

•Review User Stories document.

•Participated in daily status meetings to report the issues and risks.

•Attend internal HLD, Tech specification and AE Delivery Schedule Review meetings.

•Create project tracker tasks for QA Test Plan, QA Testing-Virtual & QA Testing –Actual Task & QA

•Create Test Plan and Test Cases and Execute Test Cases.

•Good ability to automate webservices test process and procedures.

•Test, analyzed web services and wrote detail report.

•Sitecore knowledge such as Core database of Desktop Mode, Content Editor, Page Editor, and data needed by the Content Manager.

•Virtual backend testing – positive testing and negative/fault testing.

•Set up Test Plan Review meeting with AE internal team (SA, Dev Lead, and Lisa Lead).

•Assisting QA Lead by review test cases for the off-shore QA team and by attending WebEx meeting, and via emails.

•Exposure to Jenkins for continous intergration and testing.

•Create and send Test Data request to data providers for new or modified services.

•Tested Web Services /XML /SOAP and RESTful services using SoapUI tool.

•Validated WSDL, request and response XML. Added Assertions to validate the response xml with database.

•Data validation and Data manipulation using XMLS.

•Testing web based applications using ASP.NET, JAVA SCRIPTS, XML AND HTML.

•Familiar with SSIS, SSAS, AND SSRS using visual studios.

•Once new or modified services are released AE QA will complete testing with Lisa test cases scenarios.

•Connectivity testing for each service with actual backend.

•Automation testing using QTP/UFT.

•Test Case documentation and Defect Tracking using ALM 11.

•Weekly Testing Report and Defect Report.

•Extensive knowledge and learning experience with Share-point, and project tracking tool.

•Ensured all business requirements were met and tested thoroughly prior to implementation into production systems.

Sr. QA Engineer

Vanco Payment Solutions, Bloomington, MN March 2016 to August 2016

Contract

Vanco Payment Solutions:

Received multiple files from clients electronically for payments processing to review and summarize it into one electronic document. Accepting donations for the churches through Vanco link on the church web pays. Process credit card payments and sent documents to banks for approval prior to sharing with the end customer. Deal with multiple churches by building and developing software applications that has Vanco link for accepting donations. Test web and mobile applications from the development cycle to production to ensure a quality product.

Roles and Responsibilities in the Project:

•Analyze requirement give approval on the requirements if it is testable or not.

•Provide LOES (Level of effort) depending on Dev hours.

•Prepare test planning, and create test cases and scenarios.

•Responsible for testing the entire end-to-end Business Processes related settings.

•Preform Regression testing to test the new code and make sure the whole system work together without breaking.

•Reported defects using HP QC and interacted with developers to resolve any defects/issues

•Preformed accessibility QA work effort, developing accessibility test strategies, accessibility test plans, traceability matrices, accessibility test cases and final accessibility quality assurance reports

•Used JIRA to Log defects and plan test cases.

•Run tests by using Selenium remote control in different browsers.

•Automate test scripts using Selenium Web-Driver.

•Manipulate data on XML and assist testing on Java based format.

•Files validation according to clients requirements

•CRM, Sales, Cash Management, and Desktop applications testing.

•Testing CRM Application using Microsoft Dynamics AX Functional to track all your business contacts, accounts, opportunities, and relationships.

•Successfully Completed User Acceptance Testing (UAT) on each release of the project with the help of end user requirements.

•Documented, and implemented automated marketing processes within CRM with emphasis on maximizing the efficiency and effectiveness.

•Testing of interface of SAP with other ERP system

•Checking and validating files using commands on UNIX/Linux workstations, servers, and peripherals.

•Perform software installation, upgrades/patches, troubleshooting, and maintenance on UNIX servers.

•Implemented and documented systems for high-volume production environment.

•Attend 15 minutes daily stand up meetings to gauge coding and testing progress (Scrum meeting)

•Following the Agile methodology to complete projects

•Priorities test cases and create requirement verification document.

•Involved in writing SQL statements to create test data for test cases and data validation tests to extract data from the tables.

•Performed Back-end testing using SQL’s on databases, UNIX level script execution and ETL jobs execution.

•Attend multiple meetings such as release planning, retrospective, and end of sprint meeting.

•Preform functional and regressiong testing using automation QTP tool (VB Scripts).

•Preform regression testing, smoke testing, sanity testing, black box testing, and UAT testing.

•Testing the Kiosk by testing that all the functionalities are properly working.

•Check application that is for detecting fraud losses in advance by generating advance notification reports to the participant banks.

•Testing Web browsers using Selenium IDE/RC.

•Communicate on a daily basis with the Software Developers and Scrum Master and product owner to solve issues and prioritize tasks

•Preform testing with real time transactions and batch transaction, and check the data cc history table, emails tables to ensure accurate information listed on the records and values are correct.

•Run patch scripts and parameter to be able to generate the right file for verification

QA Analyst August 2013-February 2016

ProVision Education, MN

Core Pro:

Core Pro is a web app and a mobile app for the teachers. Teachers can use this app through their computer web browser and mobiles devices such as iPad, iPhone, Android devices and Windows mobile. Through this application, a teacher can put up the schedule for the kids for a week and it can be shared with other teachers. A day-to-day curriculum was then shared with parents as well through Parents Portal.

Roles and Responsibilities in the Project:

Core Pro is a web app and a mobile app for the teachers. Teachers can use this app through their computer web browser and mobiles devices such as iPad, iPhone, Android devices and Windows mobile. Through this application a teacher can put up the schedule for the kids for a week and it can be shared with other teachers. A da- to-day curriculum was shared with parents as well through Parents Portal.

•Worked in Agile environment

•Reported defects using QC and interacted with developers to resolve any defects/issues.

•Test Case documentation and Defect Tracking using ALM 11.

•Read requirements and develop test cases and plans and map them to requirements in HP ALM 11

•Developed accessibility test strategies, accessibility test plans, accessibility test cases.

•Track and report defects in timely manner and logged them into HP ALM 11 for release certification.

•Conducted Test Plan and Test Case reviews to communicate all the test objectives with the team to understand the functionalities and enhancements of the application.

•Performed Black Box testing, User Interface testing, Functional testing, Integration testing, Regression testing, Security testing, and Performance testing (load runner).

•Manually perform End-to-End testing and User Acceptance testing on all applications and tablets.

•preform testing automation using UFT tool to execute test steps and to enhance scripts generated.

•Involve in Regression testing using Selenium.

•Test user interface by verifying if the card payment matched the related customer account.

•Perform cross browser testing with application compatibility on the Internet Explorer, Google Chrome, Mozilla Firefox.

•Perform User Interface and Functionality of application on Apple iPhone, iPad, Samsung Galaxy phone, Samsung Galaxy tablets, Google Nexus tablet, and Windows 7 tablets.

•Tested extensive backend testing using SQL queries to retrieve the data from the database and checked data integrity

•Interpret complex business/data requirements and translate into a comprehensive scenario or “test data” (using SQL, PL/SQL and/or data generation tools).

•Executing ETL jobs and validating source and destination data

QA Analyst

First Equity Bank, Minnetonka, MN January 2012 to August 2013

First Equity Online:

An application was developed for online transactions including accessing personal checking or saving accounts, viewing activities, payments of bills, and transactions of funds between account holders.

ROLES AND RESPONSIBILITIES IN THE PROJECT:

•Participated in all phase of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) actively of this application

•Closely worked with Business Analyst during the analyzing phase of the business requirements and functional specifications.

•Using SQL to access the backend and pull customers data and update records.

•Analyzed and dissected requirements and technical specifications to create Test Scenarios and test cases for these initiatives.

•Ensured that all requirements were covered and converted into Test Cases.

•Developed test plan and test cases using MS Word for Windows applications.

•Applying Regressing testing.

•Converted the manual test cases into test steps in MS Excel. Performed Smoke, Functional (Black Box), System, Compatibility, and Integration.

•User Acceptance Test (UAT) and Regression testing.

•Testing using mainframe system for unit testing, and testing execution, transfer and validate all the data to front end application.

•Progressive experience in application testing, and support to batch processes hosted on an IBM mainframe, with a core focus in JCL.

•Preform automation using selenium IDE/RC.

•Documented defects and reported it to the development team using Team Foundation Server (TFS)

•Gave defect walkthroughs to developers and the management.

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