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Customer Service Microsoft Office

Location:
Johannesburg, GP, South Africa
Salary:
R8500-R10000
Posted:
April 24, 2018

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Resume:

KASANDRA GOVENDER

Curriculum Vitae

RESIDENTIAL: 7 Olive Street,

Vandyk Park,

Boksburg, 1459

Email: ac48eo@r.postjobfree.com

Mobile No: 062-***-****

1

PERSONAL STATEMENT

I consider myself to be a dedicated and committed individual that strives to perform at my peak. I am mature, honest, trustworthy and reliable. Combined with the right support I know that I can become a valued employee to your company. Given my level of dedication, enthusiasm and meticulous nature. I can assure you that every task will be done at a professional level.

I possess a very friendly personality; I enjoy humor and thrive in challenging situations. I am a very flexible and adaptable person in the sense that I have the ability to work well with both a team and also as an individual. I also do get along very well with colleagues and senior management.

My work experience thus far has prepared me to expect the unexpected, pay attention to detail, become self-motivated and ensure I have an open mind to continuous improvement and development. Although I abide to processes and regulations, I believe myself to be an analytical thinker that always looks at ways to improve / enhance processes and the need to identify risk reduction. I am keen to discuss your current vacancy with the possibility that I may be granted an opportunity to discuss the possibility of me joining your team at your convenience.

PERSONAL INFORMATION

Identity Number: 990**********

Nationality: South African

First Language: English

Additional Language: Afrikaans

Marital Status: Single

Gender: Female

Criminal Record: None

Health Status: Excellent

2

EDUCATION AND QUALIFICATION

School Attended: EBENEZER MARANATHA INSTITUTE

Highest Grade: Grade 12 (Matric – Bachelor’s Level Pass) Subject Passed: English (HL)

Afrikaans (FAL)

Life Orientation

Mathematics

Geography

Physical Science

Life Science

Religion Studies

Year Completed: 2016

Achievements:

o COMMUNITY ACTIVITIES : VOLUNTEERED AT AN OLD AGE HOME TO GIVE OUT COMESTIBLES AND A MOTIVATIONAL SPEECH. o LEADERSHIP POSITIONS : PREFECT FROM GRADE 8-10

o DEPUTY HEAD GIRL IN GRADE 11

o HEAD GIRL IN GRADE 12

o AWARDS AND HONOURS : HONOURS CERTIFICATE IN GRADE 6 o CERTIFICATE OF MERIT IN GRADE 11

o CERTIFICATE OF MERIT IN GRADE 12

o CERTIFICATE FOR LIFE SCIENCE

o CERTIFICATE FOR RELIGION STUDIES

o CERTIFICATE FOR LIFE ORIENTATION

o CERTIFICATE FOR LEADERSHIP AND DILLIGENCE

3

Competencies and Key Skills

Proficient in Microsoft Office (MS Word, MS Excel, MS PowerPoint, Outlook)

Team Player

People Management

Flexibility and a fast learner

Passionate about Customer Service and Customer information delivery.

Good communication skills – Verbal and written

Telephone skills

Telesales plus walk in sales

Good operations and admin skills – creating invoices/ delivery notes, statements, etc.

Honest and Reliable

Time management

Data Management

Analytical thinker

Dedicated and Committed

Personal Interests

Community Work

o Community Work for FOSA (friends of the sick association) o Member of the rotary club, held many fund raising events in order to raise money for children from disadvantage background.

o Offering of meals at residential shelters, for the needy. o Community work with (Gift Of The Givers)

Hobbies

o Reading

o Socializing – meeting and engaging with people from various cultural backgrounds

o Playing sports – particularly volleyball, tennis and hockey. 4

Employment History

Company: KCS AUTO cc.

Position: RECEPTIONIST

Period: January 2017 – December 2017

Key Responsibilities:

Assisting with the daily running of the office and office staff

Responsible for office administration

Ensure clients are provided with correct quotations as requested

Assisting with orders and ensuring orders are delivered as per clients requirements

Ensure all customers are serviced with dignity and respect.

References:

1. KCS AUTO cc.

Name: Sandy Naidoo

Position: C.E.O.

Contact Numbers: Tel: (011-***-****)

Cell: (073-***-****)



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