Customer Service Sales

MIKHAELA G. REGALA

************@*****.***

+631********

*** *********** ***. ******, ****** City

facebook.com/miks.regala26

instagram.com/mik.hae.la

OBJECTIVE

An able, enthusiastic, skilled, and reliable individual seeking a position that reflects my experience, skills, and personal attributes including dedication, meeting goals, creativity, and the ability to follow through.

EDUCATION

ACADEMY OF LANGUAGE ARTS

JAPANESE SCHOOL

Shinjuku, Tokyo, Japan

2016-2018

UNIVERSIDAD DE MANILA

Mehan Gardens,Arroceros, Manila

2011-2015

Bachelor in Mass Communications

QUALIFICATIONS

TECHNICAL SKILLS

Microsoft Word, Excel, PowerPoint, Publisher, Video Editing

KEY SKILLS

Customer Service, Sales, Advertising, and Communications

CORE COMPETENCIES

Cultural sensitivity

Attention to detail

Time management and organizational skills

Adaptability

Customer service orientation

LANGUAGES

Filipino – Native

English – Fluent

Japanese – Business

WORK EXPERIENCE

NEWS SERVICE NIKKEI IIDABASHI, TOKYO, JAPAN

Store staff (2016-2018)

Part-time newspaper delivery staff in a Japanese environment

TELETECH ROBINSONS, NOVALICHES, QC

Customer Service Representative for Verizon Sales (2015-2016)

Inbound and outbound call handling

Telephone sales and customer support

Complaint handling, bill inquiries, and issue resolution

PLDT SALES

On-the-job Trainee (2014)

Outbound telephone products and services promotion

Telemarketing and customer support

Contact this candidate