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Sales Engineer

Location:
Gloucester County, Virginia, United States
Posted:
April 22, 2018

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Resume:

Arthur Ott ac47ui@r.postjobfree.com

***** **** **** ****

Gloucester, VA 23061

804-***-****

SKILLS / CERTIFICATIONS:

AWS Certified SysOps Administrator – Associate Level (2017)

AWS Certified Developer – Associate Level (2017)

AWS Certified Solutions Architect – Associate Level (2017)

CloudU Certificate - Rackspace (2016)

Avaya Fabric Connect and Shortest Path Bridging (2016)

Avaya Professional Sales Specialist - Small and Midmarket Communications (2016)

AVST Pre-Sales Engineering Certificate (2016)

Avaya Professional Sales Specialist – Networking Certificate(2015)

Avaya Professional Sales Specialist – Avaya Contact Center Solutions for IP Office (2015)

Avaya Professional Design Specialist – Avaya Contact Center Select (2015)

Avaya Professional Sales Specialist - Avaya Networking (2015)

Avaya Professional Design Specialist - Avaya Midmarket Solutions (2014)

Avaya Professional Design Specialist – Scopia Solution (2014)

Avaya Professional Design Specialist – Unified Communications Certificate (2013)

Avaya Professional Design Specialist – Networking Certificate (2013)

Avaya Professional Design Specialist – Contact Center Curriculum Certificate (2013)

Avaya Professional Sales Specialist – Selling IP Office Certificate (2013)

Avaya Professional Sales Specialist – Networking Certificate (2013)

Avaya Professional Sales Specialist – Contact Center Certificate (2013)

Avaya CS1000E Release 7.5 Implementation and Upgrade (2012)

Avaya Professional Sales Specialist – Unified Communications Certificate (2011)

Meridian 1 and Avaya CS 1000 7.5 Familiarization Certificate (2011)

Cisco CCNA Certification (2010)

CompTIA - A+, Network + (2010)

SCS500 Sales Engineering Solutions 2007- IP Fundamentals, VoIP Technologies (2008)

BCM 3.7 I&M, BCM 4.0 Advanced Voice & Data Networking (2003)

Esnatech Telephony Office-Linx 2000 and Telephony Enterprise Voice Messaging (2001)

Certificate – Iwatsu Adix, Adix-VS and Iwatsu Omega Voice Mail (2001)

Certificate - NEC Elite 48 & 192, Elite voice mail (1999)

Certificate - Lucent Partner ACS system n (1998)

Certificate - Nortel Option 11-81 installation and maintenance (1997)

Certificate - Panasonic & Trillium key systems (1995)

Certificate - Nortel Companion wireless system (1995)

Associate Degree Electronic Technology, College of the Redwoods, Eureka CA (1990)

Certificate - US Navy Ocean Systems Technician Class C school, Damneck VA (1983)

Certificate - US Navy Ocean Systems Technician Class A school, Norfolk VA (1983)

PROFESSIONAL EXPERIENCE:

Marine Specialties Ltd. October 2016 – Present

Provide IT and Telecom support, Marine Valuation Software Development, Cloud Migration Implementation, Technical Writer

Presidio Networked Solutions Inc. August 2011 - October 2016 Senior Solutions Engineer

Provide Solutions Engineering and support for the Avaya (Aura & IP Office) and Heritage Nortel Voice and Data Networking portfolio as well as Avaya Cloud and Hybrid Services.

Assist Operations Team with configuration, implementation and service support of Avaya CM, Avaya Aura Messaging, Avaya Call Center Elite, IP Office and all other Avaya applications to ensure proper call routing and call treatment.

Installation and Service Avaya Server-based Applications running W2K3, W2K8, W2K12 or VMWare, upgrade and patch application software and Windows Server software

Engineered configuration of Avaya ERS and VSP Data Switch based network solutions.

Working knowledge of Windows, Linux, Bash, Java, Python & C++

NetVersant Solutions Inc. March 2002 - July 2011

Pre-Sales Design Engineer

Pre-Sales Engineering, Installation and Service support for the Nortel Voice and Data product line for NetVersant, nationwide, as a member of the Engineering Support Group.

Staples Communications January 1999 - February 2002 Regional Sales Engineer

Pre-Sales Engineering, Installation and Service support of the Nortel product line including the following: Norstar, BCM, Meridian Opt. 11C-81C, Meridian Mail, CallPilot, Symposium, Symposium Express, and VoIP.

Comres Inc. October 1996 - December 1998 Lead Technician, Project Manager, System Designer

Project manager for installations of Nortel, Avaya, NEC voice systems and Octel VM systems.

Serviced Nortel, Avaya and NEC voice systems, Meridian Mail, Startalk, Octel, Audix, and NEC VM systems.

Williams Communications (WilTel) July 1988 - October 1996 Service/Install Technician

Lead technician on Nortel voice systems, Meridian Mail, Startalk, Octel VM systems.

US Navy May 1984 - May 1988 Ocean Systems Technician

Operated the analysis, localization, correlation, resource allocation, communication, and display equipment associated with the Integrated Undersea Surveillance System (IUSS) for the analysis, evaluation, and interpretation of acoustic data for operational use.

EDUCATION / TRAINING:

Certified SysOps Administrator – Associate, Linux Academy Certified Developer – Associate, A Cloud Guru

Certified Solutions Architect – Associate, A Cloud Guru

February 2017

February 2017

January 2017

PROFESSIONAL REFERENCES:

James W Smith

President

Marine Specialties Ltd

103 Bertschy Lane Mathews, VA 23109

ac47ui@r.postjobfree.com

804-***-****

My current employer at Marine Specialties Ltd

Kelly Mandock

Director, Avaya Field Operations

Presidio Networked Solutions

2700 International Pkwy #150, Virginia Beach, VA 23452

ac47ui@r.postjobfree.com

757-***-****

My former director at Presidio Networked Solutions

Todd Stateler

Manager, Avaya Field Operations

Presidio Networked Solutions

2700 International Pkwy #150, Virginia Beach, VA 23452

ac47ui@r.postjobfree.com

757-***-****

My former manager at Presidio Networked Solutions

Dennis Walters

Avaya Sr. Solution Engineer

Presidio Networked Solutions

2700 International Pkwy #150, Virginia Beach, VA 23452

ac47ui@r.postjobfree.com

757-***-****

My former colleague at Presidio Networked Solutions

Harold Freeman

Senior Avaya Unified Communications Engineer

Presidio Networked Solutions

2700 International Pkwy #150, Virginia Beach, VA 23452

ac47ui@r.postjobfree.com

804-***-****

My former colleague at Presidio Networked Solutions

Martin Timmons

Avaya Unified Communications Engineer

Presidio Networked Solutions

2700 International Pkwy #150, Virginia Beach, VA 23452

ac47ui@r.postjobfree.com

804-***-****

My former colleague at Presidio Networked Solutions



Contact this candidate