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Customer Service Representative

Location:
St. Cloud, Minnesota, United States
Posted:
April 22, 2018

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Resume:

Faisal A. Ali

Current Address:

**** **** **. *

St. Cloud, MN, 56303

Phone number: 320-***-****

Email Address: ac47sa@r.postjobfree.com

EDUCATION

Intended Major: Nursing

Cloud State University, St. Cloud MN Anticipated May 2019

Current year at SCSU:

GPA:3.5

Employment:

Midwest Home Healthcare: PCA, April 2013 - Present

Medication administration.

Budgeting and money management.

Facilitated social skills groups.

Health related Functions.

I become Direct Support staff lead with in two months.

Orange Oak Advertising: Customer service Representative March 2015-January 2018

Identify and assess customers’ needs to achieve satisfaction.

Build sustainable relationships of trust through interactive communication.

Go to extra mile to engage customers.

Sell product and services.

Helped the Company attain the highest customer service ratings

Commended for initiative, persuasiveness and dependability in performance evaluations.

Electrolux: General Production Employee June 2013- March 2015

Lead staff on the assembly line.

Monitor Products to ensure quality standards are being met.

Operate forklift and other machinery.

Assign coworkers their daily duties

ACTIVITIES AND ACHIEVEMENTS

Member, Somali Student Association at St. Cloud State University 2015-Present

Organize cultural events.

Integrate new students into the academic community.

Promote unity among students.

Intern, Mid-Minnesota Family Clinic, St. Cloud Hospital, St. Cloud Oct. 2012 – April 2013

Study doctors examining patients.

Observed nurses during checkups.

Establish strong communication skills by working with patients and coworkers.

CPR Certified.

Linguistic skills: Fluent in English and Somali.



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