Lead

Ranjana Devi Govindarajan

Telecommunication Engineer

India Mobile: +91-988*******

E-Mail: *************@*****.***

Skype ID: ranjana.devi55

Passport Number : J5821958

ITIL®V3Certified Engineer

Career Objective:

To deliver my duties to the fullest satisfaction of the superiors and subordinates and to reach responsible position in future, work for the betterment of the company in any circumstances.

Professional Summary:

Overall Experience of 7+ years in Telecom domain.

Hands on experience in the technologies like GSM, UMTS & LTE

Working Experience:

Organization: CSS Corp

Team: Sprint US Project 25th Jan 2018 to Till Date

Position: Lead

Technology: LTE, 3G ALU, 5G Nokia Air scale

Roles & Responsibilities:

1. Leading a team of 25 to 100 members

2. Working for sprint customer for 5G migration

3. Attending regular customer meetings and maintaining the zero escalation from the customer

4.Maintaing the regular attendance and preparing shift schedule for the team members

5.Focusing on customer satisfaction and maintain good relationship with the customer

6. Attending HO calls regarding day to day activities for each market and unsuccessful sites.

7. Regular follow ups on improving quality of the works and initiating automation works for manual checks

Tools Used: ALU SAM 5620,BTS Manager, HIT Macro, CM Operation Manager, Software Manager, CM Editor, License Manager, Top Level user Interface, NE Editor

Organization: Ericsson India.

Team: MBNL Front office 1st Level Assurance April 2016 to May 2017

Position: SME Engineer

Technology: 2G, 3G and LTE

Roles & Responsibilities:

Analyzing tickets Raised in IPCM tool for Samsung EnodeB, Nokia NodeB and Nokia packet ABIS BTS

Maintain Network Availability as per Customer Standard

Task Assignment for Different Engineers Based upon Customer Requirement.

Maintain the Process Flow Within the Team Members.

Co-coordinating with Backbone Support team in case of Investigation.

Providing on-call Support for Field Engineers During Troubleshooting

Setting alarm priority P1,P2,P3 tickets based upon the alarm severity.

Troubleshooting on Degradation alarms in 3G,4G and 2G

Checking for weather and power related issues in site for major site down

Fault Resolution on P1 & P2 tickets.

Co coordinating with REC for power down issues

Maintain the ticketing tracker and reporting to the customer on daily basics.

Achievements:

Appreciation Mail From Customer for maintain good trend in Samsung Network availability and Good tracking on sites which are affected due to Sync Alarms

Appreciation Mail From Customer for giving innovative idea for temperature Raising Sites which Affects the availability

Projects Involved:

MBNL Ryder 1st Level Assurance.

4G monitoring and Fault Resolution for Samsung customer

3G and 2G flexi BTS Monitoring and troubleshooting for Nokia customer.

Tools Used: BTS Manager, HIT Macro, IPCM ticketing tool, Software Manager, Nemesis,, License Manager, Net cool,Net act for Monitoring,circuit Manager,Ranoversis,Monolithic,Ericsson utilities.

Training in Ericsson:

MC BSC overview

Huawei BTS Architecture

IP Fundamentals

Organization: Nokia Networks.

Team: GDM America May 2010 to April 2016

Position: RAN Specialist

Technology: 2G, 3G and LTE

Roles & Responsibilities:

Performing 2G Swap from Ultra/Talk Family BTS to Flexi MultiRadio BTS.

Enabling GPRS & EDGE packet service in cells & troubleshooting related issues.

Configuration of NOKIA Flexi site using MML commands

RNC & BSC Uploading in order to reflect the changes in network into the OSS.

Assign software to WBTS site by using NW software management tool.

Performing WBTS Swapping from Ultra to Flexi.

Provisioning the XML file for Adjacency Addition and Deletion for RNC.

View Creation in Network Editor for newly integrated WBTS.

Parameter changes in WBTS and RNC for HSPA Feature activation.

COCO deletion and recreation for WBTS to resolve PSRAB drop issue.

COCO Modification for Ultra to Flexi Swap in ATM.

Performing Flexi WBTS Integration in IP.

Performing 2nd Carrier & 3rd Carrier Activation using XML File.

Performing WBTS Recommissioning for Carrier Activation

Transferring the License Files for WBTS through Net Act Tool.

Provisioning XML plans for parameter changes activities.

Deleting Old ATM Links & Creating IP Links for IuCS Interface

Coordinating with Switch support and Drive tester during the Iucs Link Migration.

Preparing Work Instructions for the project handled

Preparing Project Closing Report for each projects

Train the new engineers about the process and upgrade

Sending reports for the Swap to the customer

Performing Software Upgrades for 2G, 3G RAN Network elements.

Troubleshooting the alarms after upgrade.

Flexi MR Modernization Integration (2G, 3G, LTE) and Swap for 2G (Non-NSN to NSN BTS).

Synchronization Cable testing for integrated Flexi Sites

Projects Involved:

Flexi WBTS, BTS, LTE Integration for T-Mobile and Telenor.

RNC Software Update for RU20 pp2.11 for T-mobile.

NODE-B WN6.0 Software Upgrade for T-mobile Customer

MHA Clean Up for T-Mobile Customer.

Coco Recreation for T-Mobile Customer

Ultra to Flexi WBTS Swapping for T-Mobile and Telenor

Involved in WBTS Re-homing for Telenor

2nd Carrier & 3rd Carrier Creation in 3G for Telenor

IuCS IP Link Creation for 25 RNCs for T-mobile.

2G Swap from Ultra/Talkfamily BTS to Flexi Multi Radio BTS for Airtel, Zain and T-mobile Customer.

RNC Software Update 3for RU30 for T-mobile.

Sync Cable testing For T-Mobile Customer

Currently worked with TMO modernization/TMO Rural Implementation Integration

Tools Used: BTS Manager, HIT Macro, CM Operation Manager, Software Manager, CM Editor, License Manager, Top Level user Interface, NE Editor

Achievements:

Worked with Telenor and Demark Customer, Simultaneously Supporting both the Customer for SWAP activities.

Done 3 to 4 RNC RNC RU30 upgrade (base Package) as well as OMS Upgrade in single maintenance window without issues.

Involved in NI transaction of Bharathi Airtel and Zain Customer from Noida to Chennai.

Handled Different Customers like telenor, Airtel, Zain,T-Mobile and O2UK

Awarded a cash Price as a best Engineer for NI activity on 2015.

Investigate faults/network problems & suggest solution to peers.

Training in Nokia:

2G Systra - GSM training

3G Systra

UMTS Fundamentals, 3G Flexi BTS, RNC Overview

NCSA LTE Training

CCNA Basics

Professional Certifications:

Cisco Certified Network Associate CCNA (Cisco id: CSCO12960535).

Nokia Siemens Network Certified Solution Associate (NCSA).

Computer Hardware and Networking.

Software Ability:

Packages : MS-Office

Platforms Used : Windows (XP) & (7)

Academics:

Bachelors of Engineering in Electronics & Communication Engineering in SRM Institute of Technology with 75% aggregate

Diploma in Electronics & Communication Engineering (2007 - 2010) from Thiagarajan Polytechnic of Technology with 98.2% aggregate.

Higher Secondary Education (2007) from St .Marys' Higher Secondary School, Salem with 87% aggregate.

Personal Information:

Date of Birth : 18-July-1991

Sex : Female

Nationality : Indian

Mother Tongue : Tamil

Language Proficiency : English, Tamil

Father's Name : P. Govindarajan

Permanent Address : No.4,Bhavanthar Street,

Kamarajapuram,

East Tambaram,

Chennai-71.

I hereby confirm that the information given above is true to the best of my knowledge

Place: Chennai Yours FAITHFULLY, Date:

Ranjana Devi G.

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