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Customer Service Engineer

Location:
New York, NY
Posted:
April 21, 2018

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Resume:

HERBERT PAIGE

Bronx NY *****

646-***-****

***************@*****.***

Summary of Qualification:

● Strong communication skill and customer service background

● Able to work in an environment as a team player

● Ability to teach and direct

● Technology proficiency in computer operating systems and application Certifications:

● OSHA 30-hour Construction

● OSHA 10-hour General Industry

Experience:

Greater Zion Hill Baptist Church New York, NY

IT Help Desk/Instructor 01/2009-Present

● Proform weekly data safety updates and backup

● Troubleshoot client computer issues hardware and software

● Teach music fundamentals to youth ministry in weekly classes Self Employed New York, NY

Sound Engineer Freelance 01/2016-01/2018

● Responsible for setting up and breaking down sound engineering equipment

● Implement and troubleshoot wired and wireless sound levels until configured correctly

● Setup input and output wiring of speakers systems

● Transport equipment from storage to school auditorium, following direction of school staff Fresh Direct Queens, NY

Food Loader 02/2011-06/2011

● Load boxes package food for delivery

● Organized delivery by client address

● Cleaning and maintaining loading dock area for weekly safety inspection Oce Business Services New York, NY

Mail Clark/Conference Assistant 03/2009-05/2010

● Distribution of mail to coworker

● Log Send and receiving mail and package in UPS, FEDEX system

● Setup live stream conference calls

Education:

My Computer career

IDL ITSA C ertification online Present

Sustainable South Bronx Bronx, NY

Bronx Environmental Stewardship Training 02-2018-Present

● Hand-on training in Green Construction and Building Maintenance

● Courses in: Entry-Level Electrical, Carpentry, Plumbing, Demolition and Safety, and Boilers and HVAC.

● Certification Offered: OSHA 10-Hour Construction Safety, OSHA Confined Space, OSHA flagger, OSHA Scaffolding EPA Lead Renovator FDNY Fire Guard F-01/F-60, and First Aid. Sanford-Brown College Online Tampa, Fl

Associate of Science Information Technology 11/2014-11/2016



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