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Customer Service Assistant

Location:
Wilmington, DE
Posted:
April 20, 2018

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Resume:

Maritza Ortega

Wilmington, DE *****

ac47cr@r.postjobfree.com - 302-***-****

Adept at earning others trust and confidence. Demonstrated initiative and commitment and a proven asset to a growing organization.

Authorized to work in the US for any employer

WORK EXPERIENCE

Dental Assistant

The Christiana center for oral and maxillofacial surgery - Newark, DE - September 2017 to Present

Testing Administrator

Pearson Vue - Newark, DE -

January 2015 to November 2015

Pearson Professional Center / Newark, DE

Testing Administrator

- Delivered superior customer service, maintained and secured testing site, adhered to all policies and procedures

-Understands and complies with all testing procedures.

-Checks in examines, verifies identification, and explains the exam process.

-Monitors examines while testing.

-Maintains a secure testing environment.

-Communicates with internal departments to investigate and fix technical issues.

-Strictly adheres to company policies using careful judgment.

-Light housekeeping duties such a vacuuming, sanitizing keyboards, office trash, etc.

-Other duties as assigned.

Secretary Assistant

Delcastle Technical High School - Wilmington, DE - January 2013 to June 2013

Delcastle Technical High School / Main Office

Secretary Assistant

• Proficient in Microsoft Application

• Answered Phones, ordered supplies, general office duties Loan Officer

Auto Equity Loans - Wilmington, DE -

April 2016

Auto Equity Loans/ Wilmington, DE

Loan Officer

• Meeting monthly goals and objectives

• Collections for our clients only (no cold calls)

• Quoting loan amounts to potential clients

• Writing and executing loans

• Explaining all terms and repayment options with clients

• Basic online marketing (Craigslist and other websites)

• Using other various business promoting strategies Professional Caregiver

New Castle, DE

Professional Caregiver

• Provide care on a daily basis for school age children in a home daycare and tend to the needs of my grandmother by cooking, cleaning, distributing medication as needed. EDUCATION

Dawn Career Institute - Wilmington, DE

Delcastle Technical High School - Wilmington, DE

AWARDS

Business Technology

* CPR Certified * BMK 305 Marketing * Varsity Volleyball Athletic Award

* OSHA & HIPPA * BBM 102 Introduction to * Boys Basketball Manager Compliance Training. Business * Cougar Award

* Radiology X – Ray * BUS 101 Introduction to * Outstanding Business License pending. Business Technology Award

* Successful Completion for

Business Technology

Dental Skills

Core Dental Skill

* 4-Handed Dentistry * Infection Control * Preventative Care

* Tray Setups * Casts / Impressions * Emergency Treatment

* Oral Surgery and * Diagnostic X -Rays * Instrument Sterilization Extractions * Teeth Whitening * Radiology

* Root Canals * Dental Records * Dental Histories

* Prosthetics/ Restorations * Supplies * Autoclave / Ultrasound

* Patient Prep * Lab / Office Duties * Patient Education

* Policies and Procedures



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