Real Estate Customer Service

ROBYN WILLIAMS

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SUMMARY

Detailed-oriented Real Estate professional with over 10 years experience. Highly motivated and well qualified to increase leads, revenue and client relations

SKILLS

Highly professional

Excellent communicator

Skilled in client management

Proficient in Microsoft Word and Excel

Tech and social media savvy

EXPERIENCE

12/2016 to 12/2016 Real Estate Assistant

Ben Bay Realty-Brooklyn, New York

Cold called clients to obtain their exclusives.

Actively follow-up with prospects and hot leads.

Created and maintained a large client base by meeting needs and providing exceptional customer service.

10/2009 to 04/2011 Real Estate Professional

Rapid Realty-Brooklyn, New York

Guided apartment seekers and landlords through the rental process.

Generated lists of properties that were compatible with renters’ needs and financial resources.

Cold called clients to obtain their exclusives..

09/2004 to 04/2008 Senior Mortgage Specialist

Southern Star Mortgage-Atlantic Beach, New York

Analyzed financial information obtained from clients to determine strategies for meeting clients’ financial objectives.

Increased overall annual branch sales by 35%.

Reviewed more than 75 financial statements each week.

EDUCATION AND TRAINING

Brooklyn College –Undergraduate

Real Estate Sales Training Continuing Education Course

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