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Quality Assurance Engineering

Elk Grove, California, United States
April 19, 2018

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Mohammad Hamed Saqib

**** ********** *** • Sacramento, CA 95829 • 916-***-****

P. / W.


Extensive project quality assurance/quality control/operation & maintenance and office administration with 7 plus years of professional experience.

Certification of Computer System Engineering “Essential One, Two and CCNA” plus Certification in software (MS Word, MS Excel, MS Outlook, MS PowerPoint, MS FrontPage, iOS) and typing skills of 40wpm.

Proficiency in English, Dari, Pashto, Hindi and, Persian.

Ability to multitask a variety of challenges and responsibilities with minimal supervision.

Strong conflict resolution skills with pragmatic solutions.

Proficiency in SAP GUI and FileMaker databases.

Work Experience

Apple Inc. via VOLT

Service Warehouse Lead Trainer Sacramento CA. April 2015 - Present

Ensuring all new and existing employees are trained/cross trained and are qualified to perform their assigned activities.

Assisting Line Lead with employee development and performance: Understanding and ensuring adherence to required procedures and processes. Advise supervisor with objective performance data as it relates to safety, training, quality audits and productivity.

Interface with other Apple groups including; Apple Watch, Receiving, and Display Repair, and Engineering.

Monitor daily performance metrics and assure productivity standards and production objectives are met.

Escalate functional and process failures to the appropriate support groups and supervisor.

Provide daily metrics to track yield, quality, and productivity. Use data to facilitate continuous improvement in the department.

Perform additional duties and responsibilities such as the ability to delegate tasks and systematically follow up on progress reporting.

Acting Line Lead in the absence of Apple Line lead.

U.S. Army Corps of Engineers

Lead Operation & Maintenance Quality Assurance Rep Camp Mike Spann, AFGH October 2009 – July 2014

Assigned national local engineers to their designated projects;

Prepared routine schedule for local engineers, assisted in inspecting and observation the project execution.

Assist the Resident Engineer on other assignments by providing technical and construction support;

U.S. Army Corps of Engineers

Administrative officer Camp Mike Spann, AFGH November 2008 – September 2009

Prepared weekly and monthly reports and correspondence.

Checked correspondence, bills, vouchers and receipts for presence of signatures, proper nomenclature, responsible for product/drawing submittal clerk, file recording and reference, inventorying office supplies and project product samples.

Classified and coded material for filing purposes.

Translated from English to Afghan language in connection with daily office duties.

Scheduled contractors for specific projects.

Contrack International, Inc. (CII)

Admin and Site team lead Camp Mike Spann, AFGH January 2007 – October 2008

Controlling the team/giving their Activiti schedule

Monitored the budget prepared weekly and monthly reports for CII and Army Corps of Engineers;

Verified bills, vouchers and receipts for proper nomenclature, signatures and accuracy;


Sadat Engineering University Bachelor’s Degree in Civil Engineering Mazar-e-Sharif, AFGH 2009 – 2014

Balkh University Associate Degree in IT Essential One, Two and CCNA Mazar-e-Sharif, AFGH 2006 - 2008


Karim Abdur-Rahim Sacramento Service Operations Lead


Kathleen McCallion Operations and Maintenance Manager


Yusuf Kabia iPhone Test and Repair Lead


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