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Customer Service Sales Representative

Location:
Puyallup, Washington, United States
Posted:
April 19, 2018

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Resume:

JERAD GREENWOOD

***** **** ****** **. *, Tacoma WA 98446

206-***-****

******@*****.***

Providing sales and customer service experiences with friendly small-town feel. Utilizing software and hardware technologies to provide the best customer experience.

EXPERIENCE

JULY 2016 – APRIL 2018

SALES REPRESENTATIVE, OLYMPIA NISSAN

Assist in the selection of new and preowned automobiles. Provide informative product demonstrations, comparing model’s safety, performance and market value with focus on customer satisfaction. Assist potential and previous customers assess vehicle needs and demonstrate vehicle technologies. Collect personal information utilizing a CRM adhering to all state and federal information laws. Processing pertinent financial information and negotiate a purchase by building a personal relationship and presenting offers which fulfill customer needs and wants.

NOVEMBER 2014 – MARCH 2016

SALES REPRESENTATIVE, CAR PROS

. Assist potential and previous customers assess vehicle needs and demonstrate vehicle technologies. Collect personal information utilizing a CRM adhering to all state and federal information laws. Processing pertinent financial information and negotiate a purchase by building a personal relationship and presenting offers which fulfill customer needs and wants.

APRIL 2012- NOVEMBER 2014

SERVICE ADVISOR, HONDA OF SUMNER

Providing assistance to retail customers and processing internal work orders in a fast-paced new car dealership environment. Sold and upsold service and maintenance, by explaining mechanical and electrical diagnostic results. Worked to keep technicians busy and happy. Maintaining the customer expectations with clear phone, text and email communications. Completed work in a timely manner by meeting and maximizing sales targets.

EDUCATION

MARCH 2000

ASSOCIATES OF ARTS, SOUTH SEATTLE COMMUNITY COLLEGE/ W. SEATTLE, WA

JUNE 1998

HIGH SCHOOL DIPLOMA, MT. RAINIER H.S./ DES MOINES, WA

SKILLS

Excellent customer service

Ability to work under pressure

Interpersonal skills

Conflict resolution

Time management

Communication

ACTIVITIES

Volunteer teacher at Experiencechurch.tv children department, Community Service, fundraising to support church missions.

Hearts for Nepal mission team member- Travel to international locations and provide humanitarian and hygiene education.



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