Experienced IT Specialist looking for work
Resume:
Larry S Heinz
*******@*****.***
www.linkedin.com/in/LarryHeinz
Experience & Skills
Flexera Flexnet Manager
JIRA Tickets / Remedy service tickets
Data Monitoring and Analysis
Help Desk and Technical Support
Internal Customer Interaction
Windows
Linux
Systems Administration
Technical Systems Support
Experience
License Administration, Honeywell Phoenix, Arizona January, 2002 – February 2018
Global CEAL technical teams administer over 300 license managers supporting over 30,000 internal end users. Duties included setup of license managers, assisting user in connecting to license managers, provide license usage reports to management, complete license analyses for MathWorks licenses. Help team facilitate with server refreshes by installing vendor license manager. Cover IT monthly patch weekends and quarterly maintenance weekends to make sure license managers have restarted properly. Manage Engineering Applications licensing across Honeywell Globally.
Create usage reports for customer\management for program growth\decline in evaluation of vendor contract.
Develop a strong working relationship with all global centralization engineering application licensing support resources and customers using JIRA
Driving force to push tool and process improvements for engineering license compliance.
Save $100k over the next 5 years from implementing MathWorks recommendations for COMDEV, $300+ yearly saving from combining AERO and ACS MathWorks licensing.
Drive compliance for engineering application licensing for over 300+ license files.
Extensive technical experience in engineering application license support as well as a key knowledge of Information Technology for support.
Strong vendor licensing support in FLEXLM, RML, LUM, DSLS, LMX, along with many other vendor propriety license managers.
Administrated multiple license managers for over 100+ software vendors utilizing license manager technologies worth over $60M.
Expertise in Flexera Flexnet Manager for Engineering Application (FMNEA).
Help consolidated over 150 local license managers from various global sites to centrally located license servers to provide better administration, support, and usage reporting and cost savings.
Supported 21,000+ global internal customers across multiple SBU with accessing and utilizing licenses.
Provided license usage reports and assisted in interpretation of the usage data by management in support of contract negotiations and compliance audits.
Proficient in LINUX and WINDOWS operating systems.
Centralized Enterprise License Users Group (CELUG) member.
Server Administrator, Honeywell Avent Phoenix, Arizona March, 2000 - January, 2002
Support Windows Servers, IBM, AIX and Red Hat Linux Servers. I managed access to shared folders and software applications and backup software.
FMS Workgroup Administrator, Honeywell Phoenix, Arizona May, 1997 - March, 2000
I had the responsibility supporting 400-500 engineers. Task of restaging user desktops, application installation, granting user permissions to program shared folders and create stakeholder’s reports within Adobe Acrobat. I contribute to the FMS navigation flight management PDF on mini CD's along with artwork for distribution. I contribute to the management of FMS website material.
IAC Desktop Support, Honeywell Phoenix, Arizona April, 1996 - April, 1997
Desktop Support responsibilities were from hardware break fix to end users support for getting new equipment setup. Supporting Honeywell IT support calls in Remedy, installing engineering applications, network wiring closets for connections to administration task for access.
Education
Greenview High School Jamestown, Ohio
Rio Salado Community College Phoenix, Arizona
Associate Degree/2-year Degree, Applied in Computer Science
MindWorks - Computer Technology School Scottsdale, Arizona
MCP – NT 4.0 and Networking Number: 1479083.
A+ Certification in Hardware\Software verification # 985DTT1612 Candidate # 0B09BA
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