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Customer Service Computer

Akron, Ohio, 44320, United States
April 16, 2018

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Sarah Maze


*** ****** ***.

Akron, Oh 44320

Merchandise disposition clerical

Sterling Jewelers Inc.

Akron, OH

Aug, 2006 / Oct, 2017

** ***** *********

Sterling Jewelers Inc.

Akron, OH

Sep, 2001 / Aug, 2006

Merchandise Evaluation

Sterling Jewelers Inc.

Akron, Ohio

Aug, 2000 / Sep, 2001


Inspection of merchandise coming back from our retail stores and from customers needing repair work done. Evaluation of merchandise issues using our IMS computer system. Billing and shipping merchandise to proper location for repair jobs.

Other duties included customer service for our retail associates who called home ofce for various questions including supply orders, updates on jewelry repair jobs or status of shipments sent to stores. Maintaining inventory of all merchandise sent into our vaulted room through various IMS system computer applications and carousel merchandise storage machines. Inspection of merchandise for defects. Learning information about vendors merchandise qualication standards. Setting the retail price for merchandise. EDUCATION

University of Phoenix

2008 / 2011

Associates in Arts of Business


IMS computer applications, Microsoft Excel, Microsoft Word and Customer Service experience

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