Customer Service Computer
Resume:
Sarah Maze
********@*****.***
Akron, Oh 44320
Merchandise disposition clerical
Sterling Jewelers Inc.
Akron, OH
Aug, 2006 / Oct, 2017
Sterling Jewelers Inc.
Akron, OH
Sep, 2001 / Aug, 2006
Merchandise Evaluation
Sterling Jewelers Inc.
Akron, Ohio
Aug, 2000 / Sep, 2001
EXPERIENCE
Inspection of merchandise coming back from our retail stores and from customers needing repair work done. Evaluation of merchandise issues using our IMS computer system. Billing and shipping merchandise to proper location for repair jobs.
Other duties included customer service for our retail associates who called home ofce for various questions including supply orders, updates on jewelry repair jobs or status of shipments sent to stores. Maintaining inventory of all merchandise sent into our vaulted room through various IMS system computer applications and carousel merchandise storage machines. Inspection of merchandise for defects. Learning information about vendors merchandise qualication standards. Setting the retail price for merchandise. EDUCATION
University of Phoenix
2008 / 2011
Associates in Arts of Business
SKILLS
IMS computer applications, Microsoft Excel, Microsoft Word and Customer Service experience
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