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Customer Service Professional Experience

Indianapolis, Indiana, United States
April 16, 2018

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Eoghan Coyle Current Address: Permanent Address: 505-***-**** 1411 North Jordan Ave 94 Hunter Drive Bloomington, IN 47406 West Hartford, CT 06107


Indiana University, Kelley School of Business, Bloomington, IN Class of 2020 Bachelor of Science in Business with Finance and Accounting Double Major GPA: 3.75/4.00 Academic Honors and Awards:

Hutton Honors College – Selected to participate in intensive curriculum of honors-level courses

Kappa Sigma Scholar and Leader Award – 1 of 3 recipients out of 200+ members for living out the four pillars of Scholarship, Leadership, Service and Fellowship Investment Banking Workshop Indiana University

Faculty-selected to complete a rigorous program designed to prepare students to enter investment banking

Trained in fundamental valuation techniques through weekly lectures and Training the Street seminars PROFESSIONAL EXPERIENCE

Big Y World Class Market, West Hartford, CT Summer2017- Present Meat Department Associate

Exceed customers’ expectations by preparing the freshest quality products, providing world class customer service and a pleasant and rewarding shopping experience for both new and regular customers

Educated customers on meat choices and preparation methods to create sales and build relationships

Prepared, stocked, packaged and priced both fresh and frozen meat and seafood products

Arranged and maintained display cases daily to ensure best presentation of merchandise Men’s Wearhouse, West Hartford, CT February 2016 - Present Customer Service Associate

Interacted directly with customers to sell custom formalwear, tuxedo rentals, and wedding packages

Promoted upgrade options and complementary products to maximize revenue and margin per transaction

Operated cash registers, managed discounts and processed returns to assist consultants working with clients Max Ultimate Food, Boston, MA Winter 2013 - Present Event Caterer

Catering associate for off-site events ranging from 50-500 guests for both professional and casual events

Ensured events are properly equipped and executed by transporting, setting up, breaking down, cleaning and returning equipment to the warehouse

Served food and beverages to guests and addressed all requests in a courteous and prompt manner LEADERSHIP & ACTIVITIES

Investment Banking Club, Bloomington, IN January 2017- Present Active Member

Competed in case competitions and presented corporate strategic recommendations to a panel of judges

Acquired experience using Microsoft Excel, PowerPoint, and various valuation techniques such as comparable companies analysis, DCF, LBO, Accretion Dilution and precedent transactions analysis Beta Theta Chapter of the Kappa Sigma Fraternity, Bloomington, IN February 2017- Present Scholarship Chair

Elected by 200+ peers to develop and implement scholarship programs to improve house GPA average for Kappa Sigma, such as mandatory two hour study tables five days a week for new members

Designed and established tutor groups for core classes consisting of three to five brothers who received the highest grade in that class to offer advice and assistance for younger members Waltham Youth Soccer Association, Waltham, MA August 2016 - November 2017 Head Coach

Volunteered as head coach for local U-10 youth soccer team in low income, ethnically diverse neighborhood

Hold ‘F’ and ‘E’ level Coaching Licenses and Grade 8 and 9 referee licenses from the US Soccer Federation INTERESTS

Grilling NCAA Basketball Living Overseas International Soccer Hip-Hop Ireland

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