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Human Resources

San Jose, California, United States
April 16, 2018

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Ayesha Buland



Results-oriented achiever with experience in developing human resources strategies for larger organizations and retail industries. A highly-knowledgeable business savvy resource who par- lays subject matter-expertise on employee relations, performance management, recruitment and selection, policy/procedure/program development, payroll, compensation and benefits. An effective communicator who builds consensus with employees and effectively resolves griev- ances and arbitrations.

Solid work ethics, analytical, problem solving and customer relations skills. Track record of ac- curacy, efficiency and compliance with corporate, regulatory, and quality assurance standards. Computer skills include solid working knowledge of MacOS / Windows; Microsoft Office Suite; Access; Publisher; Adobe Photoshop; and HRIS application suites including Workday, Bam- booHR, etc.

Looking to return to full-time employment after being a stay home mother raising three beautiful kids.



Winners Inc., Toronto, Canada 2009 - 2014

Human Resources Generalist

• Provide analysis and recommendations in talent management, performance and career management, workforce planning and change management.

• Counsel and coach employees and managers regarding HR issues, practice and policy including employee relations, performance management, facilitation of formal/informal complaints to resolution, disciplinary actions.

• Talent Management • Policy/Program Development

• Recruitment & Selection • Payroll Assistance

• Training & Development • Benefits Administration

• Employee Relations / Resolution • Office Management

• Project Management • Computer Technology

• Familiar with CA Employment Laws • HRIS / HRMS

• Develop and deliver training programs to employees at all levels on leadership, team building, counseling for performance improvement, conflict resolution and legal require- ments.

• Provided employee relations support through employee counseling, employee satisfac- tion/feedback surveys and exit interviews.

• Assisted in management and administration of benefit programs including: medical, dis- ability, workers compensation, unemployment and medical savings accounts.

• Accountable for full-cycle recruitment for positions ranging from managers to associate for new data / inventory management centers and warehouses. Nortel Networks, Ottawa, ON 2007 - 2009

HR Assistant

• Demonstrated knowledge of human resources administration principles and procedures by establishing and maintaining employee computer records, including recruitment records, employee specific data such as payroll, personal information, and pay pertain- ing to additional benefits.

• As first point of contact, assisted employees with routine personnel-related questions while maintaining confidential employee information and records.

• Prepared recruitment and selection materials, application and new-hire orientation pack- ets, as well as assisting with benefits, compensation & recruitment-related questions.

• Prepared and maintained appropriate documentation related to relevant Human Re- sources issues.

• Provided assistance to management by contributing to the effective administration of human resources to the company regarding job evaluation, and compensation. Advantech (IT Consulting and Training), Toronto, ON 2006 - 2007 HR Assistant

• Consistently supported human resources department by performing administrative func- tions including payroll, time-sheets, staff schedule training, editing and formatting, typing, presentations, and troubleshooting problems for personnel.

• Researched and evaluated human resources department management practices, train- ing and development programs, leadership principles, and employee relations.

• Provided appropriate support functions including: bookkeeping, data entry, supply inven- tory, and routing of domestic and international mail. EDUCATION

York University, Toronto, Canada

Complete 90% courses towards Bachelors in Human Resource Management Seneca College, Toronto, Canada

Certification in Human Resources Management

Islamabad College, Islamabad, Pakistan

Bachelors of Arts in Economics and Statistics (B.A.)

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