Haylee Billingsley
Pensacola, FL
******.****@*****.***
Highly organized professional with superior goal setting, decision-making, and problem solving skills. Takes initiative to be a leader, very logical, precise and able to work unsupervised or in a team environment. Strong ability to identify, develop and sustain a network of people and other resources for tasks.
Work Experience
Textbook Brokers Seasonal Cashier
Pensacola, FL
August 2015 to Present
* Ensured all customers received a positive experience
* Protected the company brand by ensuring the Store was nice and tidy
* Ensured all customers received a positive experience
* Resolved different Customer questions and complaints to ensure their satisfaction
* Assisted Manager with filing receipts
Smoothie Maker/Cashier
Smoothie King - Pensacola, FL
February 2015 to July 2015
*Greeted and checked out customers
*Resolved customer issues.
*potected company brand by making sure the store was nice and tidy.
*Resolved different customer questions and complaints to ensure their satisfaction.
*Made sure the store was nice and restocked.
Volunteer Coordinator Intern
American Red Cross - Mobile, AL
July 2014 to August 2014
* Made sure everyone completed their on boarding volunteer steps
* Helped develop descriptions for various volunteer activities
* Determined the need for volunteers for each activity
* Created and managed volunteer applications
* Matched volunteers with activities suited to their interests and experience
* Maintained a volunteer database with contact information and service records
* Assisted supervisor with any additional projects she assigned Front of the House Cashier
Newk's Express Café - Mobile, AL
February 2013 to June 2013
* Greeted and checked out customers
* Ensured all Newk's guest received a positive experience
* Assisted the restaurant team to achieve planned sales by performing responsibilities and tasks according to company standards, policies and procedures for operational excellence
* Resolved different types of complaints from customers to ensure their satisfaction
* Answered questions of customers and informed them of policies
* Protected the company brand by ensuring the restaurant was clean, safe respectful and efficient
* Handled all chores to completion before end of shift Education
Bachelor of the Arts in General Studies
University of West Florida - Pensacola, FL
August 2015 to May 2018
Additional Information
& COMPETENCIES
* Microsoft Word * Excel * PowerPoint
* Access * Outlook * Adobe