Rick W. Reed
Fishers, Indiana 46038
317-***-****/*************@*****.***
Manager and Supervisor
Operations Manager and Supervisor with background in laser print and mailing operations, in addition to food operations. Excellent communication skills with leadership ability. Consistently built effective teams focused on quality, customer satisfaction and goal attainment. Proficient with MS word, Excel, Access.
EXPERIENCE
2016 to Present Heartland Foods Indianapolis, Indiana
Production Supervisor
Supervises a team of 35 associates packaging Splenda products for nationwide distribution. Responsible for order attainment, hiring and disciplining associates, and maintaining a safe and clean facility. Approves time off requests, and balances the need for overtime thus assuring proper payment to employees.
2014 - 2016 Hostess Brands LLC Indianapolis, Indiana
Production Supervisor
Supervised a team of more than 40 associates producing and packaging Hostess Brand products. Worked with lines producing donuts, muffins, and Ho Ho’s. Ensured on time order attainment, and waste reduction. Was a member of the waste reduction team for the facility. Approved time off requests and overtime, and made decisions regarding progressive discipline.
2012 – 2014 Fiserv Indianapolis, Indiana
Manager, Laser Print Operations
Managed high volume Laser Cut Sheet and Continuous print operations comprised of 6 Supervisors and team leads, in addition to 25 employees. Responsibilities included accurate and timely printing of multi-client statements, explanation of benefits, and checks using high speed laser print equipment (Xerox, Oce, IBM).
2008 – 2012 Sourcelink Miamisburg, Ohio
Manager, Laser Print Operations
Managed high volume Laser Cut Sheet and Continuous print operations comprised of 12 employees. Responsible for accurate and timely printing of customer billing statements, checks, and additional correspondence. Used high speed laser print equipment (Xerox, Oce, IBM).
1997 - 2008 Metro Networks Dayton, Ohio
Assistant Director of Operations
Managed a staff of 10 employees who delivered traffic and news reports to a network of radio and television affiliates in Dayton, Springfield, and Middletown Ohio, and Richmond, Indiana. Established a positive rapport on a continuous basis with a growing affiliate base. Dayton, Ohio contact for entire nation affiliate base.
EDUCATION
Wright State University Fairborn, Ohio Communications Major