Post Job Free

Resume

Sign in

Support Software

Location:
Fort Lauderdale, FL
Posted:
April 18, 2018

Contact this candidate

Resume:

Gary Austin

*** * ******* ******* *** ****

Ft Lauderdale, FL 33301

305-***-****

OBJECTIVE

Seeking a position as a technology professional where I can apply my experience, and background, to help provide a quality IT program for the company and its clients.

EDUCATION

Florida A&M University, Tallahassee, FL

BS in Computer Information Systems, 5/91

TECHNICAL SKILLS

Integrations, EDI, Requirements Gathering, Specification Writing, Process Standardization, Mapping, UNIX, AS2, MQ, SFTP, FTPS, VANs.

EDI Standards: ANSI X.12, EDIFACT, XML, Flat File

Software: IBM/Sterling B2B Integrator, EDISIM, XML-SPY, UNIX

Others: MS Office, MS Project, Visio

PROFESSIONAL EXPERIENCE

Tri-Source Pharma. a pharmaceutical manufacturer/distributor operating in both the human and animal health care industries. Miami, FL.

Director IT, April 2017 to Present

Responsibilities:

Responsible for managing the day to day software, hardware, support, and technology needs for the company.

Projects Delivered:

Migrated EDI Partners to new software platform. Co-lead ERP migration to NetSuite. Allworx phone system administrator.

Stryker. One of the world’s leading medical technology companies providing innovative products and services in the Health Care industry.

Technical Lead, April 2016 to 2017

Responsibilities:

EDI integrations, Business Processes Flows, and day to day support.

Projects Delivered:

Enabled partners on EDI for Stryker. Requirements gathering, process improvement, documentation, and day to day support.

KLX Aerospace Solutions. The world’s leading distributor of aerospace fasteners and consumables, with locations worldwide serving airlines, OEMs, and military defense industries. Miami, Fl.

EDI Team Lead, September 2011 to April 2016

Responsibilities: Worked as a liaison between our business partners and IT to gather, then translate requirements into technical specifications used by developers to code software. Managed EDI onboarding projects for the company’s global client base. Also responsible for day to day development, support and maintenance of the EDI system that serviced the Supply Chain, Accounting, and Warehouse functional areas of our business.

Projects Delivered: Migrated company’s customer based to an industry compliant EDI solution. Wrote Standard Operating Procedures for 1st and 2nd level support teams. Developed specification templates for IT, and published them to centralized repository Share Point. Established first level EDI support for after hours monitoring.

Liaison Technologies. A technology company who provides e-commerce solutions to the business community. Alpharetta, GA

Senior Integration Analyst, April 2006 to 2011

Responsibilities: Worked as a Senior EDI Integration Analyst on SAP & Lawson ERP migrations. Duties include working with business units to gather requirements, create specifications. Often worked as a liaison between Functional Users and Developers during ERP migration. Also worked as a Project Manager developing project plans and managing technical resources on smaller b2b integration projects. Developed translation maps using Contivo translation software.

Projects Delivered: Migrated Merck’s pharmaceutical customer based to Liaison’s e-commerce solution. Developed maps, requirements, communication configuration, and production support standard operating procedures.

UPS. A world wide parcel delivery company, who provides package delivery and supply chain solutions services. Alpharetta, GA

Senior EDI Analyst, May 2000 to April 2006

Responsibilities: Provide development, support, and technical analysis for the Integration Services Group. Duties included design, development, and testing of application interface maps using X12, XML, and proprietary flat file formats. Also supported UPS e-commerce Production and Test systems. Participated in User Acceptance Testing of transactions with internal and external customers, and represented the e-commerce Integration group at external and internal meetings when required.

Projects Delivered: Delivered maps, requirements, and support services for various projects.

Sterling Commerce. An e-commerce solutions company who provides EDI software and e-commerce services to the business community. Dublin, OH

E-Commerce Consultant, January 1997 to May 2000

Responsibilities: Developed translation maps. Also provided onsite classroom as well as one-on-one training. Used all flavors of Gentran software to implement clients in various industries. Transaction sets included 810, 850, 860 and 856. IBM AIX platform.

Projects Delivered: Provided data mapping, specification and on-site training for Sterling’s Software customer base.

Georgia Pacific. A wood products company who provides lumber and paper products to the business community. Atlanta, GA

EDI Consultant, January 1996 to January 1997

Responsibilities: Worked as an EDI Analyst in a production support role. Duties included making sure daily transactions processed into the application, resolving errors as they occurred. Used the EDISM documentation software to create and maintain trading partner specifications. Evaluated external trading partner specifications as part of new transaction development. Used Harbingers Trusted Link translation software. Transaction sets included 850, 810, 856 and 852. HP9000 platform.

Projects Delivered: EDI maps and support.

Hewlett Packard. An Information Technology company who provides hardware and IT services to the public, and business community.

EDI Analyst January 1992 to January 1996

Programmer Analyst January 1992 to January 1994

Responsible for the maintenance of an HP3000 COBOL Order Management System. Duties included enhancements, maintenance and ongoing technical support.



Contact this candidate