Customer Service Representative

Sequoia Hugee

**** ***** **** **. *** ***, Charleston, SC 29406

Cell: 843-***-****

Email: *******.*****@*****.***

I have the ability to type at a steady pace. I have very good computer skills as well which is why I focus on my presentation to the customer and try to educate them also. My main goal is to always assure that my customers are satisfied and I get the job to the best of my abilities. I am a very cheerful person and I love getting to know more people. I want to expand my Customer Service skill better and also in different places.

EDUCATION

R.B. Stall High School

High School Diploma -- Graduation: June 2016

Trident Technical College

I am currently majoring in Nursing to become a pediatric nurse. I’m very determined to finish strong and be successful in my future career field. -- Graduation: June 2020

EMPLOYMENT

iQor Inc.- Charleston, SC

Customer Service Representative- January 2017- November 2017

My job is to support my customers and make sure their need are met. I was a previous representative for the Volkswagen Court Settlement Support. I made sure they are getting very educational information about the process of their claim. Now I am currently a representative for DirecTv for minimum service and collections. My role is to collect payments from customers who are disconnected and need service’s to be restored.

Waffle House- North Charleston, SC

Waitress- June 2016 - Present

My job was to ensure that customers have a satisfying dining experience. Take orders and serve food and beverages at tables in the establishment. Check with customers to ensure that they are enjoying their meals and communicate with customers to resolve complaints or ensure satisfaction.

Domino’s Inc. - North Charleston, SC

Customer Service Representative - April 2015 - December 2017

My role was to take walk - in orders or over the phone deliveries. I made sure that order were correctly made by reassuring the order with the customer and we build confidentially with our customers when we are given card information.

LEADERSHIP & VOLUNTEER EXPERIENCE

Teach the Need Program-R.B. Stall High School,2013-2014

Selected to serve in a four-year, service-learning based campus leadership

program

Work with local nonprofit to support the organization mission and goals and

help with volunteer recruitment and retention

ACTIVITIES Member, Cops Athletic Program (C.A.P.) Powderpuff Football, 2017

Coach Dazzling Dancers, 2016-current

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