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Quality Assurance Maintenance

Chicago, Illinois, United States
April 17, 2018

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Lindsey Morris

Cell: 719-***-****

Berwyn, IL


Performance-driven, versatile leader with over 15 years of aircraft quality assurance, maintenance, and staff supervision. Experienced instructor with superior ability to motivate personnel and enhance the overall efficiency, performance, and compliance with standard procedures and regulations. Track record of exceptional service and Army Aviation support directly focused on achieving goals and objectives safely, accurately, and on time.

Quality Assurance Standards Maintenance Control Performance Evaluations Technical Training Programs Diverse Aircraft Experience Time & Resource Management Writing for Government

Awards & Recognition: Performance Award, Performance Time-Off Awards (3).



Quality Assurance Supervisor. 2016/ present

. Supervise employees of inspecting incoming of products and material for build and shipment to customer. . Also supervise and verify FAT and FAI for new builds with employees

. CMTR's, AS400, Perform ISO Audits, NDE Reports and Welding


. Perform Quality Inspections/Audits

. Verify compliance to QA Standards

. Conduct routine inspections


Quality Assurance Supervisor & Inspector 2015/2016

. Supervise and Inspect incoming parts for fit, form, and test to ensure compliance.

. Also Supervise and verify FAI's and FAT's to Blueprint and Contract callouts for parts to be designed for Aerospace and Nuclear equipment.

. Record/Analyze QA Data assett management to

Detect and track trends or inspection plans

. Monitor material/supplies for compliance to QA

Standards including Vendors compliance


Quality Assurance Inspector Supervisor 2015/2015

Assigned to inspect incoming parts for new and refurbish builds of Aerospace and Medical Devices to ensure its use of being installed correctly. Also reject, review Certificate of Conformances, Blueprints, Wiring Diagrams, use of Calipers, Multimeter, CMM, Gauge Pins, and other mechanical devices to accept or reject parts and items for installation.

Defense Contract Management Agency/Defense Logistics Agency

. Monitor and maintain Quality Management Syatems

Records or Software revisions and document control

Quality Assurance Technical Lead Specialist 2001/2014

Assigned work with time frames for completion; coaches the team in selection of appropriate problem solving methods and techniques and provides instructions and explanation of assignments and job techniques; checks progress of work; reviews, accepts, modifies or rejects work of team members.

Reviewed contracts and technical data packages to identify the specification requirements which the contractor's processes must meet.

Designed, planned and implemented an effective risk management program to ensure that all threats to the successful delivery of the contract are addressed and mitigated in the Government’s best interests.

Accepted products/technical services, and authorizes delivery, on behalf of the Government predicated on confidence in their conformance to contract technical and quality requirements.

Took action to describe, discuss and resolve technical and contractual concerns identified.

Ensured contractor compliance with all requirements related to the design, manufacturing, repair, overhaul and modernization of a variety of items for contractor and customer activities throughout the world.

Performed as a functional specialist and is responsible for identifying, understanding, proofing, measuring and analyzing contractor production process capability; and for promoting continuous improvement.

Developed and implemented surveillance plans which began with clear objectives supported by a master schedule that includes identification of contractor and sub-contractor production needs.

Independently performed audits/surveillance of contractor's processes to ensure customer and contractual requirements are met

Collected, analyzed and interpreted data at selected performance measurement points to aid in determining the capability, including strengths and weaknesses, of any given process or sub-process.

Provided technical support to all other DCMA team members, assisting in the analysis of contract related issues to determine the best course of action to support the contractor and customers.

Assist/ Control engineers and other with system implementations

Work inside/outside conditions

Northrop-Grumman Lake Charles, LA

Mechanic/ Lead 1998/2000

Reworked and refurbished KC-135 Airplanes under the JSTARS Program.

Met on-time delivery of planes through mile-stones.

Processed parts and kits for shipment in support of mission.

Inspected CSI parts for installation on KC135's, test components for repair and installation, design and rebuild components that were consider un-useable.

Mobile Aerospace Engineering Mobile, AL

Mechanic/Inspector 1997/1998

Examined and inspected aircraft components, including landing gear, hydraulic systems, and deicers to locate cracks, breaks, leaks, or other problems.

Conducted routine and special inspections as required by regulations.

Performed installation of hydraulic tubing, landing gear, and various other aircraft components.

Refurbished airframes and rebuild aircraft engines.

United States Army

Sergeant E/5P (Non-Commissioned Officer (NCO) 1989/1996

Trained and supervised team of 12 soldiers to conduct and repair Helicopters.

Examined and inspected aircraft components, including landing gear, hydraulic systems, and deicers to locate cracks, breaks, leaks, or other problems.

Conducted routine and special inspections as required by regulations.

Inspected completed work to certify that maintenance meets standards and that aircraft are ready for operation.

Read and interpreted maintenance blueprints/technical diagrams, manuals, service bulletins, and other specifications to determine the feasibility and method of repairing or replacing malfunctioning or damaged components.

Maintained repair logs, documenting all preventive and corrective aircraft maintenance.


Embry–Riddle Aeronautical University Daytona Beach, FL

Bachelor's Degrees (2 degrees) 1996

Majors: Professional Aeronautics/Aeronautics

Minor: Aviation Safety/Business

East Arkansas Community College Forrest City, AR

Associate's Degrees (2 degrees) 1989

Majors: Electronics/Robotics

Minor: Health and Safety


Home & Work Safety

OHSA Regulations & Requirements

Accidents, Investigations, & Collisions

PQM 301 Level III Certified

CMMI Certified

Yellow Belt PQM Certified

QMP Level 3














Microsoft Ste


Statistical Quality Control

Data Analysis

Specifications & Standards

Measuring Techniques

Welding Processes

Surface Treatment Metallurgy & Material

QA-Soldering Techniques

Calibrations System

Liquid Penetrant

Dimension & Tolerance

Magnetic Particle


Joe Citizen US Postal



Carla Sanders Mobile Infirmary

Medical Spc


Robert Roberson Municipal Court



Sharon-Watts Shepherd DCMA Quality Assurance 713-***-****

Supervisor Indicates professional reference

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