Lawrence (Chip) A. Mann PMP CSM ITIL

*** *. **** *** ******* LA 70124

225-***-**** ac455r@r.postjobfree.com

https://www.linkedin.com/in/lawrenceamann

Highly accomplished executive offering 30+ years of documented achievements in:

Data Centers. Designed and built a regional facility and regional data centers from the ground up. Relocated existing data centers and associated utilities. Decommissioned data centers covering multiple sites. Managed teams that participated in evaluating hardware and infrastructure for new data centers using over 16,000 servers.

System Testing and Confirmation. Research with automated testing and software evaluation. Devops approach to continuous development.

Strong Customer Orientation. Substantial experience in developing customer relationships. Managed a group of people to achieve superior customer service by forming partnerships with the customer to build tools and processes that benefited both parties.

Project Leadership. Applied multiple approaches and technologies to adapt project management approaches to the project at hand. Methods used include SCRUM, Agile, Waterfall. Strong background in waterfall projects, with experience in developing and teaching waterfall approach to major endeavors.

Develop and Manage Project Plans. Experience creating detailed plans for projects ranging from short-term to extensive projects with changing scope and many different customer groups.

Manage Project Execution. Working with teams composed of employees from multiple countries and locations, designed project plans and tracked execution, adapting to changing environments and delivered within required timeframes.

Change Management. Experience with changing requirements and scope and with processes to track and manage challenges to meeting previously defined project goals.

Budgeting. Managed budgets covering entities as large as the entire IT function for a corporation. Extensive experience in financial management and assessment.

Professional Experience

Celerit Technologies Senior Program Manager 2017-2018

Managed technical component of the re-branding of Hancock Bank into Hancock Whitney bank using MS Project Server and SharePoint to manage the process and track assigned tasks.

General Electric Capital Corporation Sr. Staff Technical Program Manager 2012 - 2017

Successes & Solutions:

Technical project manager on largest divestiture in history. Handled all aspects technology for $8 Billion divestiture of the GE Capital Fleet division. Included but not limited to data migrations, communications, assets, and networking.

Project Manager on migration project moving applications hosted by GE Capital to AWS, Azure or GEIX.

NOLA Lab Manager – Administering projects to evaluate new technology for use within GE Capital.

Service Now process design – working with the technology groups within the CTO (Chief Technology Organization) designed a process for server build workflow that reduced redundant work by 30% and assigned responsibilities to specific positions.

Data Center migration – Planning projects for migration of current GE data centers to either new locations or to outsource the function.

Windows 2003 remediation – Led project to migrate 3300 servers away from Windows 2003 end of life applications to new supportable platforms.

Antares Technology Solutions – Baton Rouge, LA Senior Project Manager

April 2012 – August 2012

Project manager on contract with healthcare insurer working on cross-walk ICD-9 medical codes to ICD-10 in preparation for adoption of the ICD-10 standard.

Axiall Corporation (Georgia Gulf Corporation) – Baton Rouge, LA Manager of Support Services 1983 to April 2012

Built an impressive record of achievements through a series of increasingly responsible positions for this leading chemical manufacturer and the 5th largest producer of PVC worldwide, consisting of 5,500 employees and $3.16 billion in total revenue.

MANAGER OF SUPPORT SERVICES (1997 to 2012)

MANAGER OF RESEARCH AND PLANNING (1994 to 1997)

MANAGER OF USER SUPPORT (1992 to 1994)

SUPERVISOR OF SYSTEMS DEVELOPMENT INTEGRATION GROUP (1990 to 1992)

SYSTEMS ANALYST (1983 to 1990)

Successes & Solutions:

Led the successful integration of more than 70 sites in support of the acquisition of Royal Group Technologies. Evaluated and oversaw the consolidation and shut down of 25 global locations.

Collaborated with an external partner to implement international support plan for 72 locations, reducing support costs by $180K while expanding support to all sites.

Successfully implemented an Issue Tracking System to automate the assignment of responsibility and accountability for trouble tickets, increasing overall service approval rate to 97%.

Member of leadership team credited with defining overall technology roadmap, setting vision and goals, and instituting budget planning and monitoring within the IT Department.

Led the build out of the 1st Help Desk Organization, ensuring optimal support of 9,000 global users with all hardware, software and application issues.

Partnered with corporate officers and internal departments to create a corporate Intranet, contributing to the capture of ISO 9001 Certification.

Managed the acquisition and conversion of all desktops to corporate standard in response to the purchase of 5 significant plants, within two weeks and under budget.

Instituted purchasing and licensing standards, delivering up to $100K in ongoing annual savings.

Established a standardized image for all computers, reducing provisioning timeframe by 50%.

Negotiated contracts with hardware vendors, realizing 13% savings on desktop and laptop system in a very tight purchasing environment.

Drove the standardization of hardware, software, development tools and processes, increasing overall productivity by over 35%.

Served as Head Methodologist to spearhead the implementation of a formal programming methodology, Summit D, reducing error rate on developed software by an estimated 40%.

Spearheaded the creation of an approved vendor list, yielding 20% in cost savings.

Coordinated the creation of departmental level budgets, and authored corporate computing policies.

Built and managed team of 5 and budgets of $250K.

** Previous experience as Data Center Manager for American Hoechst Corporation and

Computer Programmer Analyst for Louisiana Department of Transportation **

Education & Credentials

Bachelor of Science in Accounting Louisiana State University Certificate in Data Processing Institute for Certification of Computing Professionals (ICCP) Project Management Professional (PMP) 2009 Project Management Institute

Certified SAFe Product Manager / Owner 2015 Scrum Alliance Certified ScrumMaster (CSM) 2015 Scrum Alliance

ITIL Foundations Certified (ITIL) 2013 PeopleCert

Technology tools

Microsoft Project Professional, Microsoft Project Server, Planview, Jira, Confluence, Trello, Microsoft Office suite, Microsoft Visio, Webex, Skype, Crystal Reporting tools,

Professional Development

Human Interaction Laboratory – NTL Managing High-Performance Teams - NTL Influencing Effectively - Center for Creative Leadership Kepner-Treoge Root Cause Analysis & Problem Resolution SAFe ScrumXP (2015) - Scrum Alliance SAFe Program and Portfolio Management. (2015) – Scrum Alliance GE Leadership Development Course (2014) GE Six Sigma Green Belt Training (2013) Tackling the Challenges of Big Data (2014) - MIT

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