Sign in

Manager Project

Miami, Florida, United States
April 17, 2018

Contact this candidate


Berlin Sanchez

Cell: 786-***-****

***** ** * **, *****, FL 33184


Proven success in directing ERP & technology implementations, infrastructure initiatives and process improvement to maximize productivity, efficiency, and profitability.

GE/ASQ Certified Six Sigma Black Belt, PMP credentialed self-starter with a comprehensive leadership background in strategic IT technologies, and diversified experience in multiple industries. Results-process oriented IT professional, offering extensive experience in value-based PMO, project and program management, lean six-sigma tools, business IT infrastructure and technologies, business design and development, and system architecture. Experienced in ERP implemtations.

Core Competencies and Areas of Expertise

• Cross-Functional Team Leadership • Program Management Office • ERP & Strategic Projects

• Process Improvement (CIP & BPI) • Proactive Problem Solving • System & Financial Analysis

• Lean Six-Sigma Practices • Staff Training & Motivation • Labor & Productivity Analysis


NICKLAUS CHILDREN’S HEALTH SYSTEM, Miami, Florida, (2015-Present)

PMO, Sr. IT Manager

Leading a team of 7 Project Managers, 4 Business Analysts, and 1 Portfolio Coordinator. Responsible for: Establishing strategic project planning and goal setting, monitoring project documentation and archives, leading project prioritization and portfolio alignment efforts, leading process improvement and standards development, providing reporting to senior leadership and stakeholders, creating working relationships with project managers and IT project sponsors and leaders, facilitating governance process and tracking deliverables and benefit realization, responsible for tools, standards, and methodology. Reponsible for managing, balancing and optimizing a portfolio fo more than 300 capital projects.

Key Accomplishments:

• Introduced a new Portfolio Management System to automate, balance, and optimize the IT Project


• Led a successful implementation of a 22 million dollar ERP ( PeopleSoft) implmentation on time.

• Established a new set of KPIs to improve the effectiveness of the PMO to become a deliver now PMO


IT Manager, Alliances

Led a multidisciplinary team in the implementation of a brand new hospital with an assigned budget of $25 Million. Responsible for achieving: IT Infrastructure deployment, Security implementation, biomedical equipment procurement and installation, ERP & EMR implementation, system Interfaces, IT Hardware and Software procurement and installation, network and servers implementation, testing, end-user training, cut-over planning, go-live planning, communication, and deployment. Hospital to be fully operational February 2016

CITRIX SYSTEMS, Fort Lauderdale, FL (2013-2014)

World Wide Sr. Process Manager

Key Accomplishments:

Led a team on capturing As-Is for the existing processes and applying 8D methodology at Citrix Operations

Successfully introduced ISO 9001 best practices for documentation processes, procedures and work instructions.

Identified, selected, prioritized and implemented multiple projects to streamline processes at Citrix Operations.

Performed operational reviews and managed KPIs for Process Optimization.

Managed the process improvement project portfolio for the Orders Management at Citrix


Cell: 786-***-****






Senior IT Project Manager- Project Management Office

Managed multiple and simultaneous projects and supports clients through all phases of implementation from the initial definition of requirements, data mapping, conversion, process design, training and production implementation through to the implementation of products/services.

Analyzed data to determine solutions such as: installation of alternate methods and procedures changes in processing methods and practices, modification of machines or equipment, or redesign of products or services.

Advised clients on alternate methods of solving need or problem, or recommends specific solutions.

Established project quality standards, monitors project status and maintain project plans on schedule.

Managed projects and project teams, sets up project management offices, executes project work plans and revises as appropriate to meet changing needs and requirements.

Managed the financial aspects of the three IT implementations projects simultaneously, including forecasting, monitoring project costs and communicating costs against budget to clients. Ensures that commitments (both contractual and non-contractual) were met

Managed relationships with vendors during projects.

JACKSON HEALTH SYSTEM, Miami, FL (2008-2011)

IT Process and Performance Manager

Maintained full accountability for managing all aspects of day-to-day process improvement activities, in support of

Organizational goals. Applied strategic planning, prioritization, and project management skills toward consistently achieving critical deadlines while maintaining high quality standards. Spearhead all facets of the multidisciplinary process improvement team to enhance patient throughputs at the Emergency Department.

Played a key role in leading the implementation of QUANTROS software (four modules) to optimize process automation in the Quality, Core Measure, and Risk Management area.

Successfully prepared and updated the Quality Unit Dashboards and Division Scorecards, as well as tracking process improvement projects at JHS.

Maximized ED patient and Hospital patient throughputs by improving efficiency and eliminating wastes/non value-added activities, resulting in a ROI of $1.9M savings and significant improvement in efficiency.

Conducted in-depth operational reviews and productivity analysis in order to proactively identify issues and present resolutions, recommendations, and strategies of implementation.

HRIS Director/ERP Manager

Strategically coordinated HR projects, conducted root cause analysis and data collection, and established and controlled key process indicators (KPIs) for all HRCM areas, further illustrating exceptional critical thinking skills

And sharp attention to detail. Trained, mentored, and motivated multi-functional teams, including the ERP team, Record Management, HRIS and 4 Industrial Engineers Interns to implement process improvement initiatives.

Generated an annual ROI of $2M in savings regarding the implementation of the Integrated Leave Management Program.

Reduced employee overpayments by developing KRONOS system project to enhance system controls.

COMMERCEBANK, Miami, FL (2006-2008)

Manager of Process

Consistently completed projects on time in a fast-paced, time-sensitive environment-requiring superior strategic

Planning, organization, and leadership skills. Developed and implemented Lean Six Sigma tools, total quality

management principles, and industrial engineering practices to define inefficiencies, streamline workflow, and improve loan processing applications and the lead time of the loan processes.

Achieved ROI of $100K annual projected savings and optimized performance by effectively reducing staffing and minimizing non-value add activities at the Customer Service International department.

Created and integrated multiple new Key Process Indicators (KPI) at the Customer Service International and the Letter of Credit Department.


Cell: 786-***-****





HCA, Miami, FL (2004-2005)

Project Manager/Process Engineer

Successfully managed a project to clean the data in the Lawson System to export data to other Surgical Systems. Led staff in the development and execution of a charge capture project to identify missing charges hospital-wide by identifying gaps, quantifying charges, and presenting recommendations. Steered all facets of a re-engineering project in the Accounts Payable that improved department processes and productivity.

Troubleshoted and resolved a broad range of problems, directly resulting in 25% cost reduction in the Cath. Lab, OR, and Accounts Payable.

Saved over $2M yearly by identifying and directing strategies to enhance revenues and capture all charges accurately.

Created and integrated the Image Now system that expedited the invoice processing and payment to reduce late payments and obtain additional vendors discounts.


IE Professional Engineer

Conducted all facets of time studies on loading and unloading of trucks, as well as executing all phases of root-

cause failure analysis, cycle-time reduction, and processes assessment.

Created and implemented improved tools and workstation instructions to maximize operator’s procedure and product flow.

MAGNA MEDICAL SYSTEMS, Miami, FL (2002-2003)

Process and Quality Assurance Engineer

Led all facets and phases of statistical and data analysis for validation activities, failure analysis, and defect

investigation. Improved production processes and ensured ISO 9001 standards compliance.

Designed and implemented targeted initiatives in support of quality measures designed to exceed customer goals and objectives.

Enhanced organizational reputation by decreasing the number of monthly complaints from 9 to 2 per month and number of defects at final inspection from 5.4 to 0.6 defects per unit.

Career Note: Additional experience as a Quality Engineer for GENERAL ELECTRIC.


Master of Science in Information Systems (MSIS) - FIU, Miami, Florida

Master of Science in Engineering Management (MSEM) - FIU, Miami, Florida

Bachelors of Science in Industrial and Systems Engineering (BSIE) - FIU, Miami, Florida


Pursuing PgMP Certification - Project Management Institute (PMI)

PMP & PMI-ACP Certification - Project Management Institute (PMI)

Six-Sigma Green/Black Belt Certification - American Society for Quality (ASQ)

8D Process Improvement Methodology - Citrix Systems

Six-Sigma Black Belt Training - General Electric

Quality Auditor Certification and ISO 9001 Standards Training - General Electric


PeopleSoft, SAP,, Pro- Engineer and AutoCAD, Minitab, VISIO, IGRAF, Microsoft Office (Excel, Access, Power Point and Word), MS Project and Outlook, Performance Logic, Arena 3.0, Lawson, Monarch, Pyxis, GEAC, Cerner, ESI, Crystal, WebEx, SharePoint, Enterprise Reporting System (EPSi), ImageNow, Microsoft Project Online (PPM), Ascend, AS400, SIS, PeopleSoft, Adobe, Ultimus, and Quantros

Contact this candidate