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Manager Active Directory

Location:
Lansdale, Pennsylvania, United States
Posted:
April 17, 2018

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Resume:

Peter G. Hanna

*** *********** ******

Lansdale, PA 19446

Primary Phone: 215-***-****

Cell Phone: 215-***-****

Email: ac450h@r.postjobfree.com

OBJECTIVE

I am seeking a full time IT position with your company. As Information Technology Manager or System Administrator, I have extensive experience in managing, administering and designing network solutions, windows Servers physical and VMware (2003, 2008 and 2012), Microsoft Dynamics “Great plains” administrator, AS/400 administration, communication, procurements, Security, reporting and follow-ups with deadlines among other skills. I am confident that I can help your company achieve its IT objectives.

Background Experience:

Software, hardware, tape backups, Servers administration, LANs and WANS.

VMware servers and clients, built, administered, snapshots, retired

Assisted in migrating our exchange and shares to office365 and tested the results

Administered MS exchange and Active directory, creating user profiles, permissions, group policies

Provides level I & II end-user support for software and hardware issues.

Oversees the daily operations of the local area network. Installs and upgrades Microsoft Windows operating systems including standard business applications and associated peripherals.

Troubleshoots Desktop Virus and malware issues.

Maintains daily backups of all network files.

Performs service administration tasks for software and hardware products to ensure manufacturer warranty.

Troubleshoots any software and hardware problems through debugging, testing, and vendor assistance.

Provides recommendations of program changes to correct software problems. Assists in the purchasing of new computer equipment and peripherals for a specified location.

Performs software and hardware inventory.

Basic Administration of Phone and Voicemail systems for site

Employers:

Merck – Perkin Elmer

IT Consultant – disaster recovery specialist 2017 – recent

Disaster Recovery Project Provide diverse technical support for the Scientific and Laboratory group to rectify ransom-ware infected hard drives; follow Merck protocol for domain readiness when replacing hard drives, renaming computers, reconfiguring systems including COM ports that work with lab equipment and reinstalling software.

Manage on-boarding, retirement and relocation of equipment and workstations; implement Windows-based security, including user/group permissions, file/folder permissions, and group and local security policies.

Compliance and Data integrity for Servers, PCs and scientific instruments used in the labs.

Administer and assure connectivity of customers’ Windows-based platform; develop and conduct periodic inventories of client systems, sharing knowledge on operating system, desktop hardware and peripherals.

Draft validation and compliance documents to support GxP computerized systems and infrastructure.

Serve as the technical support contact for field service engineers and scientists, troubleshooting and repairing instruments and workstations in real time.

Implement Windows-based security, including user/group permissions, file/folder permissions, and group and local security policies.

Provide follow-up support to end-users, in person or by Microsoft Remote Desktop software.

Steelworkers Pension Trust 2011 - 2016

Information Technology Manager

Responsible for the overall operations of Network systems and users

Decision maker to determine the company’s requirements regarding IT and security.

Full Project management planning, duties, cycles

Responsible for the daily, monthly, quarterly, and yearly computer system operations and upgrades.

Hands on experience with the following:

Active directory 2008, 2010: users, groups, domains, workstations, etc

Exchange monitoring email flow, user’s mailboxes volumes, etc

DHCP tracking and keeping PCs and servers addresses plus any hardware connected on our domain, Assigning, reserving and blocking IP addresses when needed

VPN & Citrix setup for remote users

Knowledge Office software, trouble shooting data bases and backups problems

Installing and troubleshooting Vmware servers and work stations on SAN machines

Monitoring firewalls and security systems ( Hardware and software)

Responsible to load software updates on all servers & PC’s.

Monitoring data bases and Oracle backups (RMAN), ALSO troubleshooting data bases

Training employees on new computer software.

Monitor the computer systems for any hardware/software errors

Responsible to evaluate and respond to requests from employees for assistance; special reports, hardware problems, etc.

Responsible to maintain backups of all computer & Servers.

Pfizer / Wyeth 2010 - 2010

Windows server administrator and support level II

Network and server Administrator up to Windows 2008

Running periodical and urgent Patches (Big fix) for servers and Desktops

Building Physical and Virtual Servers, and PCs

Backup and Recovery Restore support / trouble shooter (Auto sys, TSM (Tivoli/IBM), CBMR, etc)

HP Open View Service Center Ticketing system

Active directory, MS Exchange, DHCP, System Management, WSUS

R&S Northeast, LLC, Philadelphia, PA 2007-2009

IS Manager

Research & Development; Cost Benefits Analysis and Budget Management; Vendor Management; Helpdesk Management;

Vmware administrator (built, updated, trouble-shooted. Maintained and decommissioned servers)

Maintained, installed, HP and IBM servers and hardware

IBM Tivoli TMS Backups (installed, managed, maintained, and updated software

IBM AS/400 administrator ( creating/updating/deleting users profiles, Network security, Upgrading hardware and software, Backups, contingency plans for data recovery, running reports, checking logs,…etc), supporting users

Active directory, Exchange, DHCP administrator

Management of fifteen system administrators and their daily projects.

Project lead in development, creation, and implementation of all company support ticket database.

Significantly reduced expenses by reducing reliance on external outsourcing partners and network consultants.

Gaudenzia, Inc., Norristown, PA 2003-2007

IS Manager

Active directory, Exchange, DHCP administrator

Management of fifteen system administrators and their daily projects.

Project lead in development, creation, and implementation of all company support ticket database.

Significantly reduced expenses by reducing reliance on external outsourcing partners and network consultants.

Monitored network environment, event logs, communications, usage of system and security, among other items, which kept system up and running at all times.

Uncovered and eliminated viruses and spam, and set up defenses against such intrusions.

Remotely supported over 1,000 staff in corporate branches worldwide, which included Help Desk support, and maintained worldwide system operations.

Reduced expenses approximately $1 million over four years, including $750,000 in software licenses.

Credit Suisse First Boston Bank, 1983-2002

IT Manager/Administrator and Help Desk Support

Managed relocation of IT department six times in 19 years, after setting up necessary infrastructures at new locations. All six times were accomplished smoothly and with no issues.

Administered AS/400 platform, including PTF upgrades, creating, updating and deleting users, and backup management, which streamlined operations.

AS/400 and NT Administrator, Help Desk Support.

EDUCATION

Faculty Of Commerce Cairo University, Cairo, Egypt

B.A., Commerce and Business Administration

Bucks County Community College

Certified Microsoft Professional, XP Server 2003

References:

DAN BOSH I CHAIRMAN OF THE STEELWORKERS PENSION TRUST

ac450h@r.postjobfree.com

412-***-****

MERLE DUEHR – EX-CHAIRMAN OF STEELWORKERS PENSION TRUST

ac450h@r.postjobfree.com

563-***-****

SARIKA REDDY - CO-WORKER IN PFIZER

ac450h@r.postjobfree.com

732-***-****

JASON HAWK – APPLICATION ANALYST – MERCK/PERKIN-ELMER

ac450h@r.postjobfree.com

610-***-****

BRIAN NEVOGAN – HELP DESK SUPERVISOR– MERCK/PERKIN-ELMER

ac450h@r.postjobfree.com

608-***-****



Contact this candidate