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Administrative Assistant

Kampsville, Illinois, 62053, United States
April 17, 2018

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Thelma Rose Voigt

*** **. ***** ***, **********, IL 62053



I am seeking employment at a company where I can put my excellent customer service skills to use, while continuing to grow and expand within the company and suceeding in a stimulating and challenging enviroment.

Skill Summary:

Proficiency in Microsoft Office (Word, Excel, Powerpoint), Can effectively manage time and tasks, Professional phone etiquette, Positive attitude, Attention to detail, Ability to follow instructions, Compassionate and patient while dealing with customers, Excellent interpersonal skills, Ability to stay calm in stressful situations, Ability to problem solve and think on my feet.


Calhoun Community High School, Hardin, IL. May 2009

Employment Background:

Kinder’s Resturant Busser 05/04-10/04

148 RR 1 Box Golden Eagle, IL 62036

Ensured resturant was kept cleaned to the customer’s satisfaction, Helped ensure all supplies were kept stocked, Helped waitresses during busy times

Voigt’s Hillbilly Auction Service Clerk 08/03-06/13

RR 2 Box 136 A Kampsville, IL 62053

Signed customers into auction, took information and gave out numbers for bidding, Figured up and collected on customer bills, Paid out employees at the end of the night, Balanced out sales totals and paid out on consignments, Deposited money into correct accounts after sales

Pere Marquette Lodge Front Desk Receptionist/Manager 06/09-03/13

13563 Lodge Blvd. Grafton, IL 62037

Checked guests in and out of hotel, Took payments and made deposits, Sold gift shop items, Balanced end of shifts, Ran night audits, Managed staff, Made schedules, Answered phones, Took Reservations and answered guest questions, Sold gift certificates, Took care of customer complaints to ensure a top quailty stay for guest, Ran training meetings, Responsible for hiring and training of employees, Took care of maintence issues when needed, Occassionally cleaned rooms when housekeeping was short staffed, Cleaned front desk area of hotel, Provided excellent customer service

Kampsville Landing Waitress 03/13-01/14

408 Broadway, Kampsville, IL 62053

Took customer orders, Served food, Restocked supplies, cleaned resturant after shift, Balanced out drawer at the end of shift, Ensured prompt and friendly customer service

Pere Marquette Lodge Housekeeping Manager 01/14-04/15

13653 Lodge Blvd. Grafton, IL 62053

Made staff schedules, ensured housekeeping staff ran effeciently, ordered supplies, cleaned and checked cleanliness of rooms, trained new employees, held meetings to help ensure productivity

ABM Janitorial Services Office Janitor 05/15-07/16

3600 Pegasus Drive #1 Bakersfield, CA 93308

Cleaned office spaces after hours, restocked supplies, made sure employees office area was cleaned and ready for the next day, cleaned break room areas, ensured restrooms were cleaned and restocked

Medford Oil Company Gas Station Attendant 08/16-03/17

200 E Main St. Grafton, IL 62037

Waited on customers, restocked supplies and inventory, helped ensure cleanliness of gas station, balanced and closed drawers at end of shift, closed store at night, worked pizza station, prepared and sold food, washed dishes, cleaned pizza ovens


Personal and Professional references availible upon request

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