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Buyer/Inventory Control

Harrisburg, Pennsylvania, United States
April 17, 2018

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Kristy-Jo Croman

**** ***** ****

Harrisburg, PA 17112


Cell: 717-***-****

Career Profile

Forward-thinking, results-driven and enthusiastic Buyer with twenty years of purchasing/procurement experience in diverse industries including gaming, hospitality, equipment, recreation, manufacturing, construction and food service. Exceptional organization, communications, forecast accuracy, negotiation, attention-to-detail and problem solving skills used to maximize cost-effective business operations that grow company profit dollars.

Areas of Effectiveness

Buyer/Purchasing Agent

Strategic Sourcing

Logistics/Inventory Replenishment

Strategic Planning/Forecasting

Contract Negotiations

Customer Service/Satisfaction

Bid Preparation/Analysis

Vendor/Supplier Relations


Professional Experience

Penn National Gaming, Grantville, PA 2010 to December 2017

Buyer – Hollywood Casino at Penn National Race Course

Purchased products/supplies for Facilities, IT, Track Maintenance, Gaming and Food & Beverage Departments.

Sourced vendors, negotiated pricing/contracts for goods/services (day-to-day items/capital projects) to ensure the best quality for the end users while maintaining the department’s financial goals.

Priced requisitions accurately and created and tracked purchase orders.

Communicated status of orders so the end user could plan project coordination.

Negotiated contracts for products and services.

Maintained accurate vendor records and ensured compliance with internal controls and the Pennsylvania Gaming Control Board.

Worked with Payables Department to guarantee that payments were processed properly.

Trained in-house and off-site employees on the purchasing system.

Served as back up for Food and Beverage Buyer.


Continually grew the minority vendor base by 2% each year.

Saved $10K a year by negotiating favorable contracts for the company.

Provided exceptional customer service by:

Following up on orders to ensure timely delivery and keeping client posted on status.

Consistently stayed within client’s project budget and met product/service specifications.

Precision Industries, Omaha, NE (Lost contract with The Hershey Company) 2008 to 2010

Site Manager, West Hershey Plant, Hershey, PA

Purchased items for factory and tracked on time deliveries of products.

Managed storeroom personnel as well as a buyer.

Priced accurately purchase orders and maintained a log of arrival dates to communicate to the end users.

Oversaw all GR/IR issues, vendor returns, inventory counts and reconciled cost center transactions.

Verified daily inventory which showed continual improvement of stocked items needed.

Used SAP and Neterprise systems for inventory control and purchase orders.

Kristy-Jo Croman Resume Page 2 of 3

Baystate Pool Supplies/Mainline Distributing/Distribution, King of Prussia, PA 2003 to 2008

Purchasing Agent / Inventory Management

Purchased $1.5M pool supplies/products and managed inventory for a very seasonal business.

Crafted reports to make seasonal and early buy-in purchases to achieve more accurate/proper inventory levels.

Maintained a low inventory while maintaining a high profit center.

Created and organized the counting system for the yearly inventory.

Handled O&E/RGA issues, customer return, accounts payables issues surrounding customer product credits.

Worked with vendors for yearly buy-ins, pricing, deals and marketing.

Maintained pricing in the system for purchase orders and customer invoices.

Developed reports on customer sales for specific vendors and the sales force.

Solely responsible for the yearly customer catalog.

Newell Rubbermaid, Exton, PA 2002 to 2003

Forecast Analyst

Forecasted and analyzed Graco’s imported items for the Toys R Us/Babies R Us account.

Revamped a forecasting model using history, inventory status, import issues and promotions.

Reviewed weekly point of sale to determine if any changes needed to be made in projections, trends or if competitive product was affecting Graco’s sales.

Wrote weekly reports explaining variances, affects of Graco products and margin losses and gains.

Met biweekly with the account planner of Toys R Us to determine that inventory levels and orders were within the requirements needed to maintain and grow sales.


Kept forecast error accuracy below the company’s maximum 30 % with typical accuracy of 5% for the 30 day period and 15% for the 90 day period.

Maintained availability of client’s products to the consumer market during a west coast strike by shifting orders to other manufacturers and distributors nationally and internationally to meet client’s needs.

Vimco, Inc., King of Prussia, PA 2001 to 2002

Purchasing Agent/Inside Sales

Purchased concrete accessories and sourced suppliers.

Procured concrete construction related products for distribution.

Researched products/suppliers that met customer project specifications while maximizing product quality and line variety.

Took orders and directed customers to products that would best suit their needs.

Manpower, Inc. for Corning, Inc., Corning, New York 2000 to 2001

Forecast Analysis Assistant

Built, rebuilt and updated financial forecast models.

Consolidated/reconciled division/business group’s submissions with forecast/yearly plan models/schedules.

Helped implement a new computer system to more effectively handle the size of reports and spreadsheets.

SYSCO Food Services, Horseheads, New York (Facility closed in 1999) 1986 to 1999

Buyer/Inventory Management (01/1997 to 09/1999)

Purchased food items (frozen, dry goods, fresh chicken, produce), collaborated with brokers/suppliers to negotiate lowest price for high-quality merchandise.

Evaluated programs between suppliers and chose the ones that would bring the best product to the customer without losing market share or profits for the company.

Kristy-Jo Croman Resume Page 3 of 3

Managed inventory levels up to 1,000 items utilizing JIT methodology and managed inventory levels suitable for cost efficiencies.

Planned and implemented marketing programs by aggressively persuading vendors to promote items, including regional trade shows, flyers and presentations for sales staff and end-users.

Ensured customer needs were met via training sales staff, customer service and end users.

Assisted sales force with product trainings and visiting their customers.


Evaluated deal proposals that resulted in 5% cost savings of stored inventory.

Increased sales of items by 2-5% each year, building revenue base.

Assistant to the Controller (Summer 1996)

Assisted in accounting functions, kept bids in line with pricing on a monthly basis and reconciled monthly bank statements from company reports.

Promotion Assistant (Summer 1995)

Tracked monetary promotions, recouped monies due and researched promotions from vendors and vendor chargebacks from buyers to ensure the chargebacks were in the system correctly.

Investigated corporate/vendor percentage payment sheets and set up percentages in the system if they were not set up and recovered any lost monies.

Accomplishment: recouped approximately $34,000 in monies that were not set up in the systems.

Accounts Payable Assistant Manager (04/1986 to 01/1995)

Organized and managed system for payments of expense bills; processed merchandising bills; and coordinated all detailed work with corporate offices and freight companies regarding claims against billings of merchandise.

Maximized payments to get the best results for the company by not paying too early and taking discounts.

Reviewed inventory issues with the receiving department which may have been caused by either vendor or carrier issues. Issues were then resolved by me with the offender.

Worked directly with buyers on pricing, allowance and freight issues; reviewed contracts/compliance issues with contracted accounts, examined statements and resolved issues with suppliers.

Trained new payables employees.

Accomplishment: Set up more efficient procedure on the computer that allowed for easier payment access.

Computer Skills

SAP, DOS, MS365 Files, Microsoft Word and Excell

Awards and Recognition

Penn National Gaming (Hollywood Casino at Penn National Race Course Award - Best Support Player, 2014

Received highest salary increase allowed by company due to exceptional performance, 2017.

Top contender for “Merchandiser of the Year Award, Sysco Food Services, 1999

Education and Professional Development

B.S. - Marketing, Cornell University, Ithaca, NY, 1997

A.S. - Business Administration, Corning Community College, Corning, New York, 1994

Completed various courses offered by employers including “Communications” and “How to Deal With Difficult People”.

References Available Upon Request

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