Project Manager Engineer
Resume:
Tal Tsur
Project Manager
PMP, in progress, presuing certification in 2018
An outstanding leader with a consistent record of delivery in challenging situations and competitive environments. 7 years of experience in Project Management, 3 years in Program Management, 10+ years in IT, 10 years in Software Delivery, Release Management, consulting and services. BSD IT SERVICES, NOVEMBER 2017 - TODAY
BSD is one of the leading IT consulting services in GTA. Providing IT services to help companies maintain their infrastructure in top shape and up to date.
IT PROJECT MANAGER, NOVEMBER 2017 – TODAY
Managing IT projects for customers from requirements phase till production. Responsible for: managing resources for all projects, making sure all budgets are controlled and in check on a daily basis and customer relations and communications.
VARONIS, JULY 2011 - OCTOBER 2017
Varonis is a leading provider of software solutions that help protect organization data from insider threats and cyberattacks, through its innovative Data Security Platform, Varonis enables organizations to analyses, secure, manage and migrate their volumes of unstructured data.
PROJECT MANAGER, AUGUST 2015 - OCTOBER 2017
Managed projects budgets between 750K 2.5M-. Among the projects I managed:
* Mass Mutual - Installation & Remediation project. 7 months duration, project was finished on time and within the budget.
* Manulife/John Hancock - Upgrade and Remediation project. 10 months duration, project was finished with slight delay and within the budget
* RBC - Upgrade and Migration. 6 months duration, project was finished on time and within the budget Planned and delivered customer-facing projects. Developed project scopes and objectives, involving all relevant stakeholders and ensured technical feasibility. Ensured integrity and delivery of multiple projects with respect to time, budget, scope, change, risk and resources. Assessed project issues and identified solutions to meet productivity, quality and customer goals. Manage the relationship with the customer and all stakeholders. Create and maintain comprehensive project documentation and presentations. Proficient with Microsoft Office Pro package: Word, Excel. Power Point, Project and Visio. TEAM LEADER & PROGRAM MANAGER, JULY 2012 - AUGUST 2015 Designed and delivered customer-facing solutions worldwide. Managed projects using Agile, Waterfall and Hybrid methodologies. Responsible for all Lifecycle stages including release and lesson learned. Member of several R&D forums that are directly responsible for product and project management. These forums decide on the future product features and set the priority for each one. Among the projects I managed: Barclays & Morgan Stanley environment upgrade - simulation, staging and upgrading. Directly managed and developed a team of 10 highly technical QA engineers and QA analysts to help reach company goals (help Sales, Support & Professional Services groups), Matrixial managed 2 more teams of 4 QA engineer each. Part of my role was to set the standards and processes within the department. Revolutionized the Beta program to the company’s benefit and to improve our product prior to the GA release. The changes I implemented also improved our team’s cost efficiency by 45%. PROFESSIONAL
EXPERIENCE
*******@*****.***
LinkedIn Profile
Toronto, Ontario
SENIOR QA ENGINEER, JULY 2011 - JULY 2012
Tested and delivered patches, reproductions and features for customers. Assisted in writing processes and creating reports for R&D measurement. This role leveraged agile test methodology against customer escalations to improve the quality of our products. Directly contributed to software quality and improved customer experience as part of the team that bridges between Support and Engineering. The QA Agile team dealt with issues from the field for various versions of our products, investigates them, and releases patches to resolve them.
NICE SYSTEMS, JUNE 2006 - JULY 2011
Nice is specializing in telephone voice recording, data security, and surveillance, as well as systems that analyze this recorded data.
TECHNICAL PROJECT MANAGER, MARCH 2009 - JULY 2011
Planned and delivered projects for customers. Grew the revenue by improving the project's technical aspects (better topology, more focus on customer demands). Due to improvements I implemented, the group increased booking by 60% and customer satisfaction reached 96.2%. In addition, managed business partners and distributors in the EMEA region. FIELD ENGINEER, FEBRUARY 2008 - MARCH 2009
Implemented and installed Nice software products on customer sites. Among the customers I worked with: Motorola, Cosmote, Siemens, Credit Suiss. Arrived at customer site to install the Nice Systems required product/s and special features pre- and post- installation, once installed and configured the system to work with the customer’s hardware. After everything was configured, ran the ATP on the customer's installed system.
QA ENGINEER, JUNE 2006 - FEBRUARY 2008
Defined, designed, planned, tracked and executed testing. Identified customer flow and product risk (at an early stage). Collaborated closely with R&D. Troubleshooting, analysis and reporting of problems. System Integration Certification with all Nice vendors: Cisco, Avaya, Nortel, Siemens, Alcatel, Ericsson. In addition, handled in-house training for Customer Support teams. BUSINESS ADMINISTRATION, RUPPIN COLLEGE 2006 – 2010, EMEK HEFER, ISRAEL. EQUIVLANT FOR BACHELOR OF BUSINESS ADMINISTRATION (BBA) FROM UNIVERSITY OF TORONTO. PMP, IN PROGRESS PERSUING CERTIFICATION IN 2018
INDEPENDENT STUDY IN 2016.
CCNA, INDEPENDENT STUDY IN 2011.
MCITP, INDEPENDENT STUDY IN 2011.
MCSE, IN-HOUSE INTERNAL COURSE FOR CELLCOM LTD IN 2004. EDUCATION
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