Sales Customer Service

P S

S

W H

R A. T

*** *. *** ******, **** Beach, CA

Home: 310-***-**** - **********@****.***

Motivated fleet manager with solid experience managing all levels of large scale projects, including budgeting and administration.

Microsoft Office

Cannon computers/printers

cold calling

Team liaison

Powerful negotiator

Risk management processes and analysis

MAC OSX

Project management

and implementing numbers to sales

growth and opportunities.

Data management

Strong verbal communication

Extremely organized

MAC OSX

Project management

and implementing numbers to sales

growth and opportunities.

Data management

Strong verbal communication

Extremely organized

Microsoft Office

Cannon computers/printers

cold calling

Team liaison

Powerful negotiator

Risk management processes and analysis

Current PresentSr. Fleet Manager

JB Hunt – South Gate, CA

Gathered data for logistical performance evaluations and improved driver performance by 20% above corporate expectation.

Slashed payroll/benefits administration costs 30% by negotiating pricing and fees, while ensuring the continuation and enhancements of services. Improved driver retention rates by 70% by improving driver performances through one on one meetings by accountability/ improving productivity. Increased driver salaries by 33% from 54,699 to 71,450 by team challenges and individual challenges.

This allowed for increasing productivity and decreasing safety issues. Implemented marketing strategies which resulted in 12% growth of customer base. Initiated two key partnerships which resulted in 54% revenue growth. Management Trainee

E

Enterprise Rent a Car Beverly Hills

Consistently named top 10 regional sales for Los Angeles for 9 months in proving to be the best sales while ensuring the best customer service and named Enterprise Service Quality Index 10 months in a row.

Expanding sales opportunities with account representatives by 10% each month that allowed for more cars on the road thus increasing revenue per car by at least 10.50. Persuading Porche to utilize the Enterprise difference by negotiating rates and by delivering customer expectations by going beyond company expectations. Reduced employee turnover by 9% through development action plans through one on one meetings.

09/2009 to 12/2012 Account Executive

UCLA Daily Bruin – Los Angeles, CA

Implemented innovative marketing strategies to develop stronger partnerships with potential clients by ensuring market shares and innovating new partnerships. Generated 20 new clients and over $15,000 in sales within the first three months of employment by actively and aggressively pursuing leads and closing each accounts. Collaborated with a team of 10 representatives to exceed Student Media's annual revenue goal of $900,000 through partnerships with accounts and representatives. 2012 Bachelor of Arts: Asian American Studies

University of California, Los Angeles - Los Angeles, CA

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